Bensons For Beds - Keighley233 Anmeldelser 

280
•
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB

•

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

There are a lot of mattresses out there! Choosing one that suited both of us was important and at a price we considered affordable. The sales lady was helpful and pleasant without being pushy - we d... Vis mer

Vurdert til 5 av 5 stjerner

We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions. She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattr... Vis mer

Selskapet har svart


Informasjon om virksomheten

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Om Bensons For Beds - Keighley233

Skrevet av virksomheten

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktopplysninger

  • Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, Storbritannia

  • 1535663079

4,8

Enestående

TrustScore 5 av 5

280 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(280)

26 637 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Would definitely recommend

Sales woman very helpful and honest.
Didn't try to force any extras onto us unlike another bed company we used a few years ago.

19. mars 2025
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that the salesperson was helpful and honest! We appreciate your feedback and are glad you enjoyed your experience with us. Thanks for sharing, Megan at Customer Care

Vurdert til 5 av 5 stjerner

Found the ideal mattress at a great price

Needed a new mattress but struggling to find the right one, thanks to Becky at the Keighley store she was very helpful and very knowledgeable. Helped us find exactly what we needed.

18. mars 2025
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that you had such a positive experience in our Keighley store. We appreciate your feedback and are so glad that our colleague was able to help you find the perfect mattress! Take care, Megan at Customer Care

Vurdert til 5 av 5 stjerner

Ruby is ace

Ruby in the Keighley store gave us information time and space to buy a mattress. No hard sale, just hospitality. Ended up spending loads.

19. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that you felt supported during your mattress purchase. We appreciate your recognition of our team's dedication to providing a welcoming environment. Thank you, Megan at Customer Care

Vurdert til 5 av 5 stjerner

Trouble free service

Trouble free service
Good communication in terms of delivery
Quick time from order to delivery

7. februar 2025
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that you had a trouble-free experience! We appreciate your positive feedback regarding our communication and quick delivery time. Thanks, Megan at Customer Care

Vurdert til 5 av 5 stjerner

Easy going salesman and very informative

Easy going salesman and very informative

5. februar 2025
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Svar fra Bensons For Beds - Keighley233

We're glad you found our salesperson helpful and informative. Thank you for your positive feedback! Take care, Megan at Customer Care

Vurdert til 5 av 5 stjerner

Great Service

Becky showed us all we needed to know and helped i every way possible.
It was a dream to deal with them

24. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that your experience was a dream! It's wonderful to know that the assistance provided met your needs and made everything easier for you.
Take care,
Megan at Customer Care

Vurdert til 5 av 5 stjerner

Efficient service

Efficient service
Very helpful - showing us several mattresses and how they differ

17. januar 2025
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that our service was efficient and helpful. We appreciate you taking the time to share your positive experience with us. Take care,
Megan at Customer Care

Vurdert til 5 av 5 stjerner

Absolutely fantastic two young sale…

Absolutely fantastic two young sale ladies could not have been more helpful would definitely recommend

20. januar 2025
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that the team provided such fantastic support! We truly appreciate your recommendation and are grateful for your positive feedback.
Take care,
Megan at Customer Care

Vurdert til 5 av 5 stjerner

Hadiqa salesperson at Benson for Beds…

Hadiqa salesperson at Benson for Beds Keighley. Very helpful and knowledgeable.
Would buy again from this store.

17. januar 2025
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Svar fra Bensons For Beds - Keighley233

We appreciate you taking the time to share your positive experience. We're happy to hear that the team member was so helpful, and we look forward to assisting you again
Take care,
Megan at Customer Care

Vurdert til 5 av 5 stjerner

This review is simply about the…

This review is simply about the choosing and purchasing experience, as the mattress I have bought is coming in 5 weeks. Hadiqa at the Keighley showroom was a delight to deal with. She left me alone to browse, but was on hand to answer questions, with good knowledge. I spent more than I intended, but feel satisfied with my choice and the service I received.

18. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Bensons For Beds - Keighley233

We're glad you enjoyed your experience at the Keighley showroom. It's great to hear that you felt supported and informed during your purchase. Thank you for sharing your feedback; we appreciate it. Take care,
Megan at Customer Care

Vurdert til 1 av 5 stjerner

I will never shop at Bensons again!

I received my pillow and tried to return it to the Keighley store the next day. The manager wouldn't return it or swap it for me, after I had clearly showed him that it had not been used. I have been left with a very expensive pillow that I cannot use. It took me 40minutes to travel to the nearest store, to be told they wouldn't exchange it. The manager was very uninterested In dealing with my issues, and as a result I will never shop at Bensons ever again.

11. januar 2025
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Svar fra Bensons For Beds - Keighley233

We regret you had a negative experience with our pillow return policy and the service you received in our store. We're sorry for the inconvenience and frustration this caused. We'll address your feedback with the relevant team to improve our customer service.
Thank you,
Megan at Customer Care

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful, looked after

2. januar 2025
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Svar fra Bensons For Beds - Keighley233

We're happy to hear that we looked after you well and were very helpful! Thank you for your positive feedback, Megan at Customer Care

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service, very informative and helpful - with a smile !

31. desember 2024
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Svar fra Bensons For Beds - Keighley233

We're delighted to hear you received fantastic, informative, and helpful service! Our team aims to provide excellent support with a smile. Take care,
Megan at Customer Care

Vurdert til 5 av 5 stjerner

Professional and courteous.

Having decided on a new mattress I had a pretty good idea what I was looking for. I went to the Keighley branch of Bensons for Beds. I was warmly greeted by Ibrahim. He was polite and professional in enquiring what I was interested in. He asked if I would like to use the Sleep Pro bed to establish the firmness I may need in a mattress. Once this had been completed he showed me a few different mattresses. He then suggested I have a browse and try the mattresses out for comfort. With his brilliant knowledge I decided on their own hybrid mattress. He was very thorough I. Explaining the whole process from start to finish. I left the store a happy customer and would like to say that Ibrahim is a credit to the company.

14. desember 2024
Vurdert til 5 av 5 stjerner

A very sound experience from Bensons for Beds

I had been considering a new mattress for sometime. I had a look online at various types. I had a pretty good idea what I needed. I went into Bensons for Beds in Keighley. With a ball park sum in mind. My search for the perfect mattress began. I was warmly greeted by Ibrahim. There was no hard sell which would have put me off. I explained what I was looking for. Firstly, he very politely and respectfully asked me to lay in the test bed so he could establish which type of mattress would be suitable. There was no rush or pressure to show me lots of mattresses. I found this extremely helpful. We focused on several types and I tried them out. He gave me time to experience the feel of each mattress. His advice was sound and he was very professional. I had a pretty good idea about what I would like. Without further ado he left me to spend time mooching about. I approached him with my decision. We then sat down and discussed the business. I am a very happy customer as I feel I was given excellent advice and would highly recommend this shop. I look forward to receiving my new mattress in 2025! Ibrahim you gave sound advice and are a credit to your company.

14. desember 2024
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