The staff were very helpful in store. I had no problems with my order despite having to change the date of delivery of the bed I wanted. The delivery of the bed was straightforward.
Selskapet har svart
Beliggenhet
Bytt filialUnit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Vis mer
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Vis mer
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Bensons For Beds - Dumfries686
Skrevet av virksomheten
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktopplysninger
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Storbritannia
- 1387214381
4,8
Enestående
187 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great experience at Dumfries Store.
Dumfries Store.
We were helped and advised by Charlie who impressed us greatly.
Thanks to him we ended up buying the right bed for our needs.
23. januar 2024
No pressure
No pressure, we knew what we had come to see. Charlie offered us another option, slightly more expensive, but didn't push us in any way. We stuck with our first choice after trying both.
22. januar 2024
Asked my preference shown several…
Asked my preference shown several mattresses and beds, once explained my specific needs they managed to find me bed and mattress to suit my needs and budget
19. januar 2024
The gentleman in the Dumfries branch…
The gentleman in the Dumfries branch couldnt have been more helpful with my husband and I. So polite and didnt push us in any way which to us is always a bonus. Also honesty as it was a lot of money we were spending. recommend the store.
10. januar 2024
Excellent service
8. januar 2024
Great customer service
Great customer service. Staff member extremely knowledgeable about the product. Showed us various priced products giving us a great choice and told us of the benefit and down side too
7. januar 2024
Charlie delivered a 1 st class…
Charlie delivered a 1 st class visit,combining knowledge and salesmanship.We’re very pleased we visited Bensons.
9. januar 2024
Very good service.
5. januar 2024
Did not realise we were going to have…
Did not realise we were going to have to wait 14+ weeks for delivery
4. januar 2024
GREAT RANGE OF BEDS
The range of beds, bed frames and mattresses is excellent. The options were numerous and could be tailored to our needs. The prices ranged from affordable to luxury so something for everyone. The sales assistant was excellent - he was very helpful without being pushy and his knowledge along with his customer service skills were superb. Wouldn't hesitate to go back to Bensons.
7. januar 2024
Store had a large range of mattresses on offer and the sales assistant was very knowledgeable about the different features each had.
Our assistant Kristie was very friendly and helpful. She quickly understood our needs re a new mattress and showed us to the most suitable and ran through their different features. We were also impressed with the huge stock this store keeps. Would recommend Bensons to anyone.
4. januar 2024
Helpful staff
3. januar 2024
Very informative salesman in the…
Very informative salesman in the Dumfries branch helped us choose our frame and mattress, liked he let us browse on our own first without pressure to buy, happy to change the order when I changed my mind about the frame, great experience would definitely use again, forgotten the salesman’s name but 10 out of 10 for you,
4. januar 2024
Welcoming but not pushy
Welcoming but not pushy. Let us look around in our own time, there to help when needed.
30. desember 2023
Charlie and his colleague were…
Charlie and his colleague were extremely helpful as I was looking for a new mattress for a single electric bed. They allowed me time to make up my mind. I also wanted a new headboard and this was also purchased successfully. I found their knowledge of products was excellent.
12. desember 2023
All I can say is that my experience was…
All I can say is that my experience was very professional every thing explained and even when I got the size wrong changing the order was no problem
2. desember 2023
Very helpful staff made sure we got…
Very helpful staff made sure we got what we wanted nothing was a bother
22. november 2023
Knowledgeable and friendly staff
Kevin is a friendly and efficient staff member. His product knowledge was very good.
12. november 2023
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.