We ordered my daughters new bed with Sab at the Croydon store. There was a great choice of beds and mattresses available and we considered our selection to be great value. Sab was very helpful, inform... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently went to the Purley way branch looking for a new mattress. I want to thank the gentleman who took care of me, Alton. He was friendly, informative and made me feel at ease. A wonderful membe... Vis mer
Selskapet har svart
Our beds' motor broke, so HO agreed to replace and asked us to go to local shop to see replacement. Alton at Croydon gave us great sevice, even tho there was 'nothing in it for him', and spent some h... Vis mer
Selskapet har svart
I had a very pleasant experience when visiting Benson for Beds, Croydon. I was met by a very cheerful and helpful Alton who showed me the range of adjustable beds and based on his advice I was able to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Bensons For Beds - Croydon407
Skrevet av virksomheten
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktopplysninger
230 Purley Way, CR0 4XG, Croydon, London, Storbritannia
- 2086867946
4,7
Enestående
430 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was all in what was promised!
It was all in what was promised!
My new bed is lovely too!
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
We're happy to hear that everything met your expectations! We're glad you're enjoying your new bed; thank you for your positive feedback.
Purley Way Store
Sales person was helpful and not pushy. Good selection of beds and well laid out.
31. januar 2026
Svar fra Bensons For Beds - Croydon407
We appreciate you taking the time to share your experience. We're so glad to hear that our sales person was helpful and you liked our selection.
Great service throughout
Great service both in the store, sorting and changing the delivery process and when the mattress was delivered. All very slick. Would buy from them again.
29. januar 2026
Svar fra Bensons For Beds - Croydon407
We're happy to hear that you received great service in our store and with the delivery process. We appreciate your feedback and would be glad to serve you again,
Megan at Customer Care
It was a pleasant experience to…
It was a pleasant experience to purchase from knowledgeable and friendly staff, info given at purchase and regular updates on delivery.
Delivery was faultless by the staff whom immediately offered to take off their boots when bringing the mattress in and took upstairs.
Good stuff, very pleased all round.
26. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
We're happy to hear you had a pleasant purchase experience with our knowledgeable and friendly staff. We appreciate you mentioning the informative updates and the faultless delivery. We're glad you're pleased all round.
Svar fra Bensons For Beds - Croydon407
We appreciate your feedback and are so glad to hear that you received good professional service from our salesman. Thank you!
Really good experience at Benson for…
Really good experience at Benson for Beds Croydon. Helpful advice and we secured a better mattress while the 25% off sale was on. We’ve had the mattress for a week now and have noticed a very marked improvement in back pain. Highly recommended!
23. januar 2026
Svar fra Bensons For Beds - Croydon407
We're happy to hear that you had a really good experience and found our advice helpful. It's great to know that you've noticed a marked improvement in your back pain with your new mattress. Thank you for your recommendation!
Good communication from purchase to…
Good communication from purchase to delivery. Helpful delivery people. On time. Pleasant experience.
22. januar 2026
Svar fra Bensons For Beds - Croydon407
We're happy to hear that you had a pleasant experience, from the time of purchase through the on-time delivery by our helpful delivery people. Thanks!
Excellent service
The bed arrived on time and was delivered with care, and the staff were friendly and helpful!
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
We're happy to hear the bed arrived on time and was delivered carefully, and that our staff were friendly and helpful! Thank you for your positive feedback.
From choosing my bed to it being…
From choosing my bed to it being delivered, all the staff that I had met were very helpful. I even had to change my delivery date the lady was so helpful. The delivery men were lovely taking the packaging with them.
Thank you for making the whole experience so easy.
14. januar 2026
Svar fra Bensons For Beds - Croydon407
We appreciate you sharing your positive experience! We're so glad to hear that our team members were helpful, especially when you needed to change your delivery date, and that the delivery went smoothly.
Thank you.
Great salesman
Great salesman. But the persistent emails and text messages from Benson's since buying the mattress resulted in me missing the final payment date and a revised delivery date.
PLEASE stop your constant marketing to me
15. januar 2026
Svar fra Bensons For Beds - Croydon407
We appreciate your feedback and are glad you were happy with our salesperson. We apologize for the excessive contact; we'll review our communication practices to prevent this from happening again. Thank you for bringing this to our attention.
Good bed
Good bed, prices and delivery.net net , we had best experience compared to other big names
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
We're happy to hear that you are enjoying the bed and that our prices and delivery met your expectations. Thank you for sharing your positive experience!
Thanks to Kelvin from Croydon
Thanks to Kelvin from Croydon store who was professional and very helpful we will be sleeping well for years to come
15. januar 2026
Svar fra Bensons For Beds - Croydon407
We're happy to hear that the service you received was helpful and professional. Thank you for sharing your positive experience; we appreciate your feedback!
From purchase all the way through to…
From purchase all the way through to delivery and build of my new bed the team were incredibly helpful and pleasant. They went above and beyond. Thank-you!
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
Thank you so much for the wonderful review! 😊
We’re thrilled to hear that from purchase all the way through to delivery and assembly, our team were helpful, pleasant, and went above and beyond for you — that’s exactly the experience we want every customer to have.
Hope to see you again in the future,
Megan at Customer Care!
Really helpful staff without being hard…
Really helpful staff without being hard sell
11. januar 2026
Svar fra Bensons For Beds - Croydon407
We appreciate you mentioning our helpful staff was not pushy. We are so glad you had a positive experience with our team! Thank you for your positive review – Lauryn at Customer Care 💜
Linda was friendly and made me feel at…
Linda was friendly and made me feel at ease, as I did not feel pressured at all like other show rooms.
Linda listened to my enquiry and request for delivery and payment terms. Would 100% recommend Linda, she was amazing.
6. januar 2026
Svar fra Bensons For Beds - Croydon407
We’re thrilled Linda made you feel comfortable and listened to your needs – no pressure, just great service! Thank you for your positive review – Lauryn at Customer Care 💜
Good service and price
2. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
We aim for top-notch service without breaking the bank—glad it worked for you Peter!
We’d love to serve you again in the future.
Megan at Customer Care
Customer service and knowledge
The sale rep.in store was amazing. Linda was very helpful and knowledgeable and was willing to help within our budget
4. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
So glad Linda could make it easy and stay within your budget! See you next time! Megan at Customer Care 😊
Awaiting delivery but customer service was great
Customer service was great. Friendly, helpful staff. Served by Zahid 12 years ago so we benefited from his knowledge and experience.
28. desember 2025
Svar fra Bensons For Beds - Croydon407
We appreciate you sharing your experience! We're so glad to hear that our staff was friendly and helpful, and that their knowledge and experience benefited you.
Stewart - Team Bensons
What made my experience great was the…
What made my experience great was the salesman.Alton was exceptionally empathic listener, problem solver and resilient an individual who builds trust,and understands all the clients needs, and he genuinely cares about all his customers.
I would definitely recommend him to all my friends and family.
He should definitely deserves a bonus based on our personal experience.
3. januar 2026
Svar fra Bensons For Beds - Croydon407
We're happy to hear that you had such a wonderful experience. It's great to know that the salesperson was attentive to your needs. We appreciate you recommending him to your friends and family and your feedback is truly valued.
Stewart - Team Bensons
Excellent service provided by Zaidu
Excellent service provided by Zaidu, he has excellent knowledge of the different types of beds, mattresses, pillows, etc. Very patient and helpful, provided advice how to approach the process of testing different products, provided info on the warranties available and any additional details of the lifespan of the products.
Professional and efficient. Other colleagues at the store also helped a lot.
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Croydon407
We're happy to hear that you received excellent service and found our team member's knowledge and patience valuable. We appreciate you acknowledging the advice and information provided to you during your visit.
Thank you for your positive review – Lauryn at Customer Care 💜
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.