Hi we had a great experience with Benson beds The assistant at the shop was attentive and kind very willing to help to find the best item The arrival of my bed was also excellent with the drives... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My husband and I are in our eighties and haven't bought a bed in years. We didn't know how things have moved on and we found your Cambridge store so helpful and patient in their dealings with us. Kier... Vis mer
Selskapet har svart
Store Manager Monju is brilliant. He is very professional, knowledgeable, kind and friendly, and someone you can genuinely trust. He truly cares about his customers and always goes above and beyond to... Vis mer
Selskapet har svart
Monju at benson for beds at Cambridge was very approachable. He help me and my partner find the best mattress texture thats suits our needs which made the process of us choosing a bed very excited and... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Bensons For Beds - Cambridge
Skrevet av virksomheten
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktopplysninger
Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, Storbritannia
- 1223356994
4,8
Enestående
401 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent customer service in the shop.
18. januar 2026
Svar fra Bensons For Beds - Cambridge
We appreciate you sharing your experience with us, and we are so happy to hear you received excellent customer service in the shop.
Very attentive and knowledgable staff
Very attentive and knowledgable staff
Great range of beds at competitive prices
22. januar 2026
Svar fra Bensons For Beds - Cambridge
We're so happy to hear that you found our staff attentive and knowledgeable, and that our selection and prices met your expectations.
Svar fra Bensons For Beds - Cambridge
We're happy you had great service and a quick delivery! Thank you for letting us know about your experience.
Immediately helpful
Immediately helpful, analysis of which bed type is really useful.
Assistant guided us to suitable alternatives and advised but didn’t push.
Would use them again
21. januar 2026
Svar fra Bensons For Beds - Cambridge
We appreciate your feedback! We're happy to hear that our analysis and guidance were helpful, and that you felt no pressure. We look forward to assisting you again.
Delivery of bed went very well
Delivery of bed went very well . It was at 7.00 am and we do not live in the property yet, so I tried to contact Benson to ask for later time . Although telephone answered I could not get through to anyone to talk to. However gave up as am early riser and was able to be there. Delivery men delightful and helpful
16. januar 2026
Svar fra Bensons For Beds - Cambridge
We appreciate your feedback and are glad the delivery went well. We're sorry you had trouble reaching us to request a different delivery time. We'll review our phone system to improve accessibility. We appreciate your patience and are happy the delivery team was helpful.
Very good service
9. januar 2026
Svar fra Bensons For Beds - Cambridge
We’re so glad you received very good service – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
Excellent service all round
Excellent service all round. Helpful attention in store, efficient billing, good communication afterwards regarding delivery, which seems to have gone well. I wasn’t there as I have not yet moved into the property, nor have I slept in the bed!
7. januar 2026
Svar fra Bensons For Beds - Cambridge
We’re delighted to hear you received helpful support in-store, efficient billing, and clear communication regarding delivery. We hope you enjoy your new bed once you move in! Thank you for your positive review – Lauryn at Customer Care 💜
Svar fra Bensons For Beds - Cambridge
We’re so pleased to hear you experienced very efficient service. Thank you for your positive review – Lauryn at Customer Care 💜
We were warmly greeted by a lovely…
We were warmly greeted by a lovely Sales Assistant, Rinsha,in the Cambridge store. She then allowed us time to look around but came to our aid when we had questions. She was extremely helpful and knowledgeable. We tested her patience when we thought we had found the bed, only to change our minds. She was completely understanding and provided quotes on both choices. We didn’t feel rushed. The order was placed and she helped to sort out a delivery date to suit our needs. Rinsha should be congratulated on being a valued member of your Company. I would have no hesitation in recommending her and the wonderful customer service she provided.
3. januar 2026
Svar fra Bensons For Beds - Cambridge
Thank you for sharing such a detailed review Maria! We’re thrilled to hear Rinsha provided friendly, knowledgeable, and patient service, making your experience stress-free. We’ll be sure to congratulate her for being such a valued member of our team. Enjoy your new bed, and thank you for recommending us! - Megan at Customer Care!😊
Rinsha was amazing we came in to look…
Rinsha was amazing we came in to look at an adjustable bed for my mum, she suffers really bad with her mobility and back so we were looking for something that can help her sleep. Rinsha was very helpful, took her time to go through things and was very patient with us.
6. januar 2026
Svar fra Bensons For Beds - Cambridge
Thank you for your lovely feedback Mrs Arthur! We’re delighted to hear Rinsha took the time to guide you through the options and was patient and helpful in finding the right adjustable bed for your mum. We’ll make sure your kind words reach her—it will mean a lot! Wishing your mum comfort and better sleep, and we look forward to welcoming you back,
Megan at Customer Care
Svar fra Bensons For Beds - Cambridge
We're glad that our team member was so helpful and knowledgeable for you. Thank you for sharing your positive experience with us! We truly appreciate your feedback.
Megan at Customer Care
A good experience with plenty of time…
A good experience with plenty of time and a knowledgeable assistant
30. desember 2025
Svar fra Bensons For Beds - Cambridge
Thank you for your feedback Stephen! We’re glad you had plenty of time to browse and that our assistant’s knowledge made the experience even better.
We hope to welcome you back soon!
Megan at Customer Care
Great experience
The employees were very welcoming and showed me the options of mattress and fillings that were available for my back support. Rinsha was very helpful and very knowledgeable of the beds and mattresses
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Cambridge
We’re thrilled to hear our team made you feel welcome and provided the right guidance for your back support needs. It’s wonderful to know Rinsha’s knowledge and helpfulness stood out. Thank you for your positive review – Lauryn at Customer Care 💜
I had a fantastic experience at Bensons…
I had a fantastic experience at Bensons for Beds, and I can’t recommend them highly enough. Kieran was absolutely excellent in helping me sort everything out. He was extremely patient, understanding, and genuinely helpful throughout the whole process, never making me feel rushed or uncomfortable.
The quality of beds at Bensons for Beds is truly above the rest - high-quality, well made, and worth the investment. Thanks to Kieran’s outstanding service and knowledge, I feel completely confident in my final choice. I would definitely choose Bensons for Beds again and highly recommend both the company and Kieran to anyone looking for great quality and exceptional customer service.
27. desember 2025
Svar fra Bensons For Beds - Cambridge
We're happy to hear about your fantastic experience and that you felt supported throughout the process. It's great to know the quality of our beds met your expectations and you feel confident in your choice. Thank you for your positive review – Lauryn at Customer Care 💜
Everything great
Everything great, sales excellent , clear explanation and polite.
Delivery service excellent and on time.
27. desember 2025
Svar fra Bensons For Beds - Cambridge
Thank you for your feedback! We’re delighted to hear our sales team provided clear explanations and polite service, and that delivery was on time and excellent. Thank you for your positive review – Lauryn at Customer Care 💜
Great staff and very helpful
16. desember 2025
Svar fra Bensons For Beds - Cambridge
We appreciate you highlighting our helpful staff! We're so glad that you had a positive experience with our team.
Excellent service from a very…
Excellent service from a very knowledgeable salesperson
29. november 2025
Svar fra Bensons For Beds - Cambridge
We appreciate you sharing that you received excellent service from our knowledgeable salesperson. We are so glad you had a positive experience!
The staff were very professional and…
The staff were very professional and helpful in giving us advice and showing us all the different types of mattress in the store and we tried out a vast amount of different makes of firm and medium to firm mattresses. We ordered the chosen mattress and it was delivered in good time by very helpful delivery team. However the mattress we brought is a lot firmer than the mattress we tried in the store and the wife and I are not sleeping very well. We do understand the time sleep trial period of 7 to 40 days in getting the mattress to settle in and adjust to our body. We are in the early stages of using this mattress and we are both under the same agreement that we may need to seek an alternative less firmer mattress in the coming weeks.
29. november 2025
Svar fra Bensons For Beds - Cambridge
We appreciate your feedback and are glad the team provided helpful advice and efficient delivery. We acknowledge the mattress firmness differs from what you experienced in-store, impacting your sleep. We hope it adjusts during the trial. If needed, we are here to assist you in finding a more suitable option.
I was disappointed to find out the…
I was disappointed to find out the mattress i ordered kept getting back ordered because the factory didn't have it in stock, when the online system said it would be ready by a certain date. I had to wait nearly two months and had to pay an extra 1000 pounds to get another mattress since the one i originally wanted kept delaying.
13. november 2025
Svar fra Bensons For Beds - Cambridge
Hello, I am so sorry to hear of the issues you've had with your goods. Please can you email us at enquiries@bensonsforbeds.co.ukso we can look into this further for you. - Team Bensons
Svar fra Bensons For Beds - Cambridge
We’re so pleased Henry provided attentive and helpful service. Your feedback means a lot to us,
Megan at Customer Care!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.