Bensons For Beds - Bishopbriggs Anmeldelser 

Service, delivery, staff

We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to purchase to delivery and set-up.

We had purchased a king size chrome frame and paid for set-up. 3 man team arrived within promised delivery slot and had completed the delivery and install in less than 30 minutes of arrival. Fantastic service.

Wish they sold other stuff :-)

We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even although it was less expensive than the mattress we were looking at initially which tells me that this company put the customer needs first. Delivery was flawless and they took the old mattress away. Can’t recommend highly enough.

Poor from the moment I left the store.

The mattress removal fee was never discussed, so we naturally assumed this was included. Had it been explained at the time of purchase, there would have been no issue.

After placing the order, we never received an invoice for the outstanding balance. As a result, our delivery was delayed without our knowledge. There was no phone call, no email, and no attempt to let us know there was a problem.

I eventually had to chase the order myself, only to be asked whether I had received the invoice. When I explained that I hadn’t, I was simply told the delivery would now be delayed by another week. Again, there was no apology and no attempt to rectify the situation.

We invested in a premium mattress expecting a premium buying experience. Instead, we’ve received substandard customer service from start to finish, and despite spending a significant amount of money, we’re still no closer to receiving our mattress.

Thank Benson's for beds bishopbriggs and to Gillian and Barbara great bed

Oliver was very pleasant and helpful. Took account of all our requirements.

Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickly. Once chosen he found the best deal with all essential safeguards explained fully.

Very helpful sales person. Didn't feel rushed and given plenty time to try different beds. Very happy with my mattress.

Consumer orientation was great 👍🏽 and the delivery too was greater too

The staff in store were friendly and helped me to decide which product to buy. My new mattress arrived on time and everything went smoothly

Helpful, knowledgeable and friendly staff at bishopbriggs branch guided us through purchase

Customer service superior to everyone else on all ways.

From showroom staff (Stewart) to delivery guys. No problems whatsoever
Love headboard. Thank you Benson.

Great service and competitive pricing on a new mattress . Thanks to Stuart Burgess

Friendly, knowledgeable staff, no pushy sales talk.
Barbara and Stewart were so helpful in every way.
Great experience, highly recommend.

Everything ran smoothly from my order to delivery. The sales person in store was very helpful a nd knowledgeable. I was kept up to date at every stage from manufacture until delivery. Very please with this company's service.

Barbara was very helpful and extremely patient while I made my decision, would defo recommend.

Service from the showroom to the delivery was excellent, very professional team who deliver what they promise