Staff at the Bishop Auckland branch were very helpful. We bought the bed, mattress, duvet and pillows while there was a promotion on and made quite a saving. I had to push the delivery back a little... Vis mer
Selskapet har svart
Beliggenhet
Bytt filialUnit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The service was brilliant and Gemma was so efficient, informative and pleasant and spent a long time helping us to choose the right mattress. The delivery men were also very pleasant and experienced a... Vis mer
Selskapet har svart
Great purchase from start to finish. Sales assistant was very helpful and informative. Delivery team were excellent with attention to detail on installing and instructions for care. Very respectf... Vis mer
Well i do think when buying a bed they tell you that you are paying for the cleaning product instead of us presuming it was with the bed .
Selskapet har svart
Informasjon om virksomheten
Om Bensons For Beds - Bishop Auckland
Skrevet av virksomheten
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktopplysninger
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, Storbritannia
- 1388606572
4,9
Enestående
353 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very pleasant professional delivery men…
Very pleasant professional delivery men 👏
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Bishop Auckland
We appreciate your feedback and are so glad you found our delivery men pleasant and professional. Thank you!
Happy Customer
Kept well informed of delivery, on time and great service from the delivery team. Bed building service also excellent. Very pleased with the whole experience and bed is fabulous.
16. januar 2026
Svar fra Bensons For Beds - Bishop Auckland
We're so glad to hear you were well-informed about your delivery and that the team provided great service! It's fantastic the bed-building service was excellent and you love your new bed.
Bed shopping
Steve asked how we were getting on and advised when we asked the questions. He made himself available and allowed us to try numerous beds and mattress before we made our decision. He explained the process of purchasing, delivery and the removal of our old mattress. Great experience.
10. januar 2026
Svar fra Bensons For Beds - Bishop Auckland
We’re delighted to hear Steve provided such attentive service, giving you plenty of time to explore and explaining everything clearly. Thank you for your positive review – Lauryn at Customer Care 💜
Svar fra Bensons For Beds - Bishop Auckland
We appreciate you sharing! We are so glad you found our staff polite and knowledgeable during your visit with us. Thank you for your positive review – Lauryn at Customer Care 💜
Svar fra Bensons For Beds - Bishop Auckland
We really appreciate your feedback Mrs Thorburn! Jasmine will be thrilled to know she made such a positive impression.
Until next time, take care,
Megan at Customer Care!🙌
Expert advice
The expert advice from Lynne at your Bishop Auckland branch,
she took the time to explain and advise.5star
She is an asset to the company.
3. januar 2026
Svar fra Bensons For Beds - Bishop Auckland
We’re thrilled Lynne gave you such expert advice and took the time to make everything clear – she truly is an asset! Thank you for your positive review – Lauryn at Customer Care 💜
Great product good quality staff…
Great product good quality staff friendly but not pushy overall great experience
28. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Bishop Auckland
We're happy to hear you enjoyed the great product and friendly staff. Thank you for your positive review – Lauryn at Customer Care 💜
Great Job
Staff at the Bishop Auckland store were excellent Steve and Jasmine are very knowledgeable helpful and friendly.
The updates on date and time of delivery are very useful also the delivery and assembly by Stew and Lee went very smoothly.
Would definitely recommend.
16. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Bishop Auckland
We appreciate you sharing your experience. We're happy to hear that our staff at the Bishop Auckland store were knowledgeable, helpful, and friendly. We're also glad the delivery and assembly went smoothly and that you found the updates useful. Thanks for recommending us,
Megan at Customer Care
Svar fra Bensons For Beds - Bishop Auckland
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
Svar fra Bensons For Beds - Bishop Auckland
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Stewart - Team Bensons
All staff have been amazing the lady…
All staff have been amazing the lady that sold me the bed was so helpful and I learnt a lot from her,to the two delivery men peter and kev very helpful and friendly. Thank you all lovely people.
10. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Bishop Auckland
We're happy to hear that our staff were so helpful during your purchase and delivery! It's great to know that their friendliness made your experience a positive one. Stewart - Team Bensons
The girls are really lovely in the shop…
The girls are really lovely in the shop and helpful
3. desember 2025
Svar fra Bensons For Beds - Bishop Auckland
We're glad the team was so helpful and lovely! Thank you for your positive feedback; we appreciate it greatly.
Svar fra Bensons For Beds - Bishop Auckland
We're happy to hear that our staff's knowledge and personalized service helped you find the perfect bed! Thanks for your feedback.
Bensons for beds, Bensons for best.
Having recently purchased an electrically operated storage divan bed from Bensons we thought we would upgrade our pillows to something with a bit more support, and as Bensons have an extensive range we looked no further. Plus the staff are really knowledgeable and friendly without being " overly pushy" like we have encountered in other stores, but if you do need help or advice they are there for you. Many thanks to all concerned.
26. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bensons For Beds - Bishop Auckland
We are thrilled to hear you love your new purchase, and even happier that the service was 5*! We really appreciate the time taken to leave us this lovely review. - Team Bensons
The lady who dealt with us was very…
The lady who dealt with us was very friendly efficient and knew our requirements straightaway. Very easy to deal with
26. november 2025
Svar fra Bensons For Beds - Bishop Auckland
Thank you for your feedback! We’re delighted to hear that our team member was friendly, efficient, and understood your requirements straight away. Making the process easy and stress-free is exactly what we aim for.
Thank you for your positive review 💜 – Lauryn at Customer Care
Svar fra Bensons For Beds - Bishop Auckland
We appreciate your kind words and are happy we could provide you with fantastic service once again.
We’re here whenever you need us — thanks for being a valued customer!
Megan at Customer Care
Svar fra Bensons For Beds - Bishop Auckland
Thank you so much for your kind words! We're thrilled to hear you found our service friendly —it’s exactly what we aim for every day. 💜 Thank you for your positive review – Lauryn at Customer Care.
1st class service
Jasmine greeted us as we walked in with a smile, a good morning, a how are you doing today, and a how can I help you?
This made us feel very welcome. We explained what we needed, me being over weight and my husband being very tall. She took us through all of the options but allowed us plenty of time to test lots of mattress types. She left us plenty of time for us to discuss privately what our thoughts were.
She returned to us quickly when we had more questions and explained to us in very simple, easily understood terms that answered all of our questions and worries. She also explained optional extras, headboards, bed bases and colours. We were very impressed with her knowledge and how easily we built a repore with her.
1st class service and would highly recommend this store.
19. november 2025
Svar fra Bensons For Beds - Bishop Auckland
We’re absolutely delighted to hear Jasmine made you feel so welcome and provided such knowledgeable, patient service! Taking the time to understand your needs and explain everything clearly is exactly what we strive for. We’ll be sure to share your wonderful feedback with her. 💜 Thank you for your positive review – Lauryn at Customer Care
Svar fra Bensons For Beds - Bishop Auckland
We’re so happy to hear you found our team very helpful! Providing support that makes things easy and stress-free is what we love to do.
Thank you for your positive review – Lauryn at Customer Care 💜
Your staff were very Pleasant and…
Your staff were very pleasant and helpful showing me mattresses to suit my price range and explaining everything about what would happen and especially the delivery
15. november 2025
Svar fra Bensons For Beds - Bishop Auckland
We appreciate that our staff were pleasant and helpful in guiding you through our mattresses and explaining the process, including delivery.
We’re here whenever you need us — thanks for being a valued customer!
- Megan at Customer Care
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.