Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... Vis mer
Selskapet har svart
Former Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... Vis mer
Selskapet har svart
Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... Vis mer
Selskapet har svart
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... Vis mer
Selskapet har svart
The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving e... Vis mer
Skrevet av virksomheten
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Popped in just to look as our current mattress was so uncomfortable- we were given great advice and tried several different mattresses with no pressure or time constraint at all. So glad we went in as I thought a ‘medium’ would suit us best but turns out ‘firm’ is far more comfortable for us! Brilliant sales guy - smooth, easy transaction with so much advice too…..delivery in 4wks! Thank you Bensons
The delivery men hid the damage to the outer packaging by leaning it against the wall - this subsequently hid the damage to the headboard. After delivery was three hours later than expected , this just adds insult to injury. If they had explained it was damaged I would be less annoyed than I am now.
Susan at Barnstaple store was very knowledgable, I wanted a super king but after discussion I discovered super king divan split lengthways for transportation ( rather than divan splitting widthways ) and my dimensions of hallway from doorway would mean it would be impossible and that would be my fault, we went for king size with zip in middle mattress, as a mattress would still need to be bent to get upstairs, and again an expensive spring mattress could not do that. thankfully Susan’s knowledge stopped me making a big expensive mistake
Connor was very helpful from the time I walked into the store. I told him my requirements but that I had no idea what would be best for me. He showed me a number of different mattresses explaining the benefits of each. He did not rush me as I went between suggested mattresses a number of times before settling on the one I wanted. Once chosen he suggested different added options and dealt with all the paperwork quickly. I am now looking forward to the delivery of my new mattress.
The member of staff who served us was excellent and took his time to explain everything and wasn’t pushy for a sale. Really nice guy
I was greeted the minute I walked through the door and was shown several beds but didn't feel rushed. The assistant answered all my questions thoroughly and explained the procedures fully
Your customer adviser, Susan, was welcoming and helpful without being pushy. She clearly explained the features of different mattresses and encouraged us to try them by lying on them. She then left us alone to enable us to do this and discuss the products between ourselves. When we decided to purchase a mattress, she took us through the ordering and delivery process clearly.
We visited the Barnstaple store to view beds , mattresses and bedroom furniture. Both Connor & Sue were very helpful & knowledgeable on all their products and services. Once we had checked against costs of competitor's we ordered two Ottoman beds on a black friday deal at a fantastic price with 0% interest.
Many thanks to Sue & Connor for making the process simple and faultless.
Very knowledgeable staff, understood our requirements and advised options. Explained everything clearly. Fantastic
Susan was most helpful and informative to us and made sure our choice of bed was what we wanted.
If only everyone was as help full things would be so much easier.
The sales lady, Susan, offer very good help and advice without any feeling of being pressured
Sue was very helpful and patient, great expertise on products.
Nothing was too much trouble.
The person who served us was pleasant, helpful and knowledgeable
Great customer service. We visited the shop as we needed a new mattress, The assistant had a deep knowledge of their range and the different firmness ratings. It only took 30 minutes to go through these with him and and ordered a Tempur medium mattress with the added bonus of -10% and two free pillows!
We were made to feel important as soon as we walked in.Darren was very helpful and informative throughout the process.
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We spoke with conner , and he made our experience extremely easy ,he new about all the products we brought, nothing was to much trouble for him.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.