belletire.com Anmeldelser 

Had my first excellent service experience with Belle Tire, Castleton, last week. They will have my auto business in the future.

How is it that I can come in as the customer with limited expertise and tell you what’s wrong with my vehicle, you suggest something different, fix that different thing, and 2 months and $450 later turn around and say it’s the thing I initially said to check for? Why do I know more than the “experts”?

The worst. Last 3 times I had to take the vehicle right back because there was still an issue. 1 of those times I didn’t even make it out of their parking lot before hearing a loud clunk from driving over a bump. Other times was hearing the issue driving back home from their location. Today, I needed a wheel bearing replaced and they called and quoted me for things all around the car telling me they are all bad, according to them because of mileage not because they are actually bad. For someone who doesn’t know about cars they are likely getting you to replace many parts that still have life left. This being the 4th time in a row having an issue with them, I will not go back to them ever, will let others know of my experiences and will never recommend them for anything ever again.

The Belle Tire company and management at corporate is abysmal. Don't go there and get service because they only care about ripping you off.

Belle Tire Lake Orion made tire replacement more pleasant than I was expecting. Dave went above and beyond to make affordable solutions. He also helped me with key fob battery. Just top notch service.

Curtis M. Marshall at store 057 at 38 N. Telegraph, gave me great service by patching up my tire and not trying to persuade me to purchase a tire. He saved me a great deal of money and he was HONEST!!! I recommend this company.

I appreciate the staff that work there. They have been nothing but helpful. My complaint is on a corporate level. I can no longer make appointments. only doing walk ins. It would make more sense to have a block for appointments and walk ins. I am not going to wait an hour to two hours for my car to get an oil change. unacceptable!! Belle tire bought Tireman. Has been going downhill since then. The price has increased significantly. will be taking my car elsewhere. Got a love corporate greed. 2022 revenue 350 million. Project revenue for 2023 700 million. Daily profit 958904

Very poor service. New tires several weeks old. 1 had leak. Service tech said I need to buy new rimes. I said no. Then said I could buy just 1 rim. I claimed they did not inspect/clean rim prior to installing new tires. Tech said the rims were alum and could not be cleaned up. Could not even look at until late to....maybe or I could make an appointment for tomorrow or the next day and leave. No offer to take a look, no offer to pump up tire. No nothing. Just salesman BS. Will look elsewhere to resolve. Do not plan on giving Belle Tire any business in future

Daughter had her rear tires replaced and the very next day one blew out they refuse to replace a tire that has obvious factory defect because she did not buy there insurance. When I bought my tires from Firestone they came with a factory warrenty that I did not have to pay for

Called today at 1200 to ask if they do car inspections for Uber before I left work early and drove out to them. Spoke to Trayvon and he told me that they did.
Got there only to be told that they didn’t do any inspections for Uber but still offered to do one for me? Like, how does that make sense?

Terrible communication, I’d recommend going elsewhere because here seems unreliable.

Maybe it is the time for a class-action lawsuit. In my opinion this company’s business model is built on scamming customers. The Canton, Ford rd, store is horrible, and the company is also at fault. Read the reviews and u will know why. For example from my personal experience, tires come with free flat repair and free rotation. Nowhere on the Belle Tire website u can schedule a flat tire repair. If u call the store, the soonest appointment is a week away for a flat tire. If u stop by the store, they will tell u leave the car at the store and they have no shuttle, they may get to in several hours or tomorrow. Flat tire is an emergency and must be managed timely (like an hour or two of waiting at the store should be the maximum). Belle tire, shame on u for false advertisement, put flat repair appointments option on your website, and clearly state flat repair might take a week when you sell the tire. I will Never again deal with this company

Thank you Belle Tire for your expertise and great customer service. If anyone is from the Bourbonnais IL area I highly recommend them for your vehicle needs. Christian is great to work with… Stop in and see them!!!

I received a $100 gift card from Belle Tire after I purchased a set of new tires & alignment. I went in today to use the gift card for an oil chg & air filter replacement. The gift card that was emailed to me was missing some addition subcoding info. I found that that the gift card was not valid because of the missing sub code. Nevertheless, the store manager Paul Nicholas honored it anyway. Paul went above and beyond to make sure his customers are satisfied with Belle Tire. I appreciate what Paul did and just wanted to thank him for doing the right thing. Location-E. Washington Street Indpls, IN.

e were on our to our granddaughter's wedding when low tire indicator came on. We pulled off I 69 at Anderson Indiana. We were serviced immediately. We were so impressed with the courtesy and professionalism. Wonderful experience!

Charged for services not performed.
Horrible customer service

My trip to Belle Tire was all about my privacy being violated. I was loosing air continually in a tire, after finding out that there was a two hour wait I opted to go first thing in the morning the next day. They took my car back and after about 20 minutes they call my name to say that they cant find the special socket for my wheel…. Wondering why they dont have a universal…..they are available on Amazon! I told them that we had it, just needed to look for it. Since this was my first tire problem with this car I had forgotten that they would need that.

When I went out to the garage to my car I found the contents of my glove compartment and both sections of my center console all over the car….on the seats, on the floor….and grimy hand prints all over the place. Oh my gosh, they had gone through my car!!!! In 50+ years I have never had anyone do this. I really couldn’t believe it. I asked to speak to the manager who didn’t think there was anything wrong with that and asked me what I would like him to do about it. My privacy was violated and what about respect, honor, or integrity? I was sitting right there on the other side of the window…..why didn’t they just come and ask? I was so angry that I couldn’t remember where the socket was and at this point I didn’t want them to work on my car anymore anyway. I gave them permission to work on a tire, not go through my entire car.

Im just curious…..would this have happened to a man? Would this have happened to someone driving a Jag? What if this had happened with your 16 year old daughter? Just sayin’! Never going back. Left and went to Tire Barn Warehouse in Terre Haute where they fixed my tire for no charge.

I spent a few hours shopping for tires online, ordered them from Belle and set up my installation appointment. That part was great. I got to the store at the appointed time only to be told my tires didn't come in. What? They could have saved me the trip and rescheduled for another day. Instead I was offered a different set if tires. So much for my diligent research. The only tricky part of the job was that I had one of my new rims installed due to a flat and the rest in the back seat if the car. I had instructed them to put the tires on my black rims. I go to look at the progress and the guy had installed the tires on the mismatched rims the car rolled in on and not the black rims as instructed. Had more waiting. My appointment was at 11:30a and I was on time. I am still sitting here 3 hours later waiting. My time is valuable and don't appreciate the out of stock tires that were ordered a week before and then mounting my tires on the mismatched rims instead of the 4 matching rims like common sense would dictate. What I saved in dollars was lost to the needless wait. 3 hours for 4 tires. Ridiculous really. Maybe this is a one off, deal, but I won't be back. You should be aware that they don't value or respect your time. Next time I'll pay more for better service. Totally not worth it.

Update: when I got my car back the tpms system was not properly reset for my new rims and sensors. I called and they said they would reset automatically after some miles. They were wrong. Weeks later I am back in here to get the issue resolved. The new sensors were not registered with the tpms system thus the problem. They are in no hurry to get me done and I am once again sitting endlessly in the waiting room to fix an issue that should never have been. This has cost me yet another hour of my time. Do yourself a favor, stay far far away from this place. They do not value you or your time. I would think that fixing their mistakes should be a priority. Not so.