This company should not be allowed to sell in USA. The product is not what is advertise. Products they picture on their website are fake. The dress material quality and workmanship is so poor I can... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
First, the item I received does not look like the picture from which I ordered. It is sloppy, think material. And THEN…dealing with customer service is awful. After 12 emails back and forth they final... Vis mer
Selskapet har svart
Item I received was made with cheap materials making it of low quality and poor fit. You spend more money or almost the same money trying to return it for a refund ( email said I would have to pay to... Vis mer
Selskapet har svart
Order #: IUYARRIC8 (#3517) I ordered a dress from this company for an upcoming wedding. I ended up finding out I had breast cancer and was unable to attend. The day I received the item, I sent Bella H... Vis mer
Selskapet har svart
1,5
Dårlig
58 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DO NOT ORDER FROM THEM!
I wish I would have read reviews before ordering! DO NOT order from them. Just as other reviewers have said it is impossible to get in touch with anyone at this company. There will be no response to your emails and their phone is busy all the time. So you are forced to decide whether you should just eat the $68 that you spent on the dress or keep trying to get a return slip. Also, as other reviewers have mentioned, the dress looks much cheaper than what is pictured online. Again DO NOT ORDER from BELLA HUDSON!!!!
19. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Theresa,
I’m sorry to hear about your experience. I understand how frustrating it is when you’re trying to arrange a return and are having trouble getting in touch with us.
Please contact our customer care team with your order number so we can look into this for you. We also recommend checking your spam or junk folder, as our replies can sometimes end up there.
Kind regards,
Sophie
Bella Hudson Customer Care
Worst company ever
Worst company ever. I would not recommend ordering anything from this site. They only offer me 15% refund on a dress 2x too big saying I can keep it. I asked for a full refund and was never contacted again.
20. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Mary,
I’m sorry to hear this. I understand how frustrating it must have been to receive no further response.
Please contact our customer care team again with your order number so we can look into the previous correspondence and make sure your request is followed up properly.
Kind regards,
Emma
Bella Hudson Customer Care
Returns have to be sent to CHINA
The sent garment looks nothing like picture. It was was described as a linen blend. The actual fabric is cheap polyester that is clingy. Return policy seems easy on website but they will try to give you discounts on items rather than returning. If you can finally get them to understand you want nothing else from their website, you have to return the clothing BACK TO CHINA! The cost of shipping was the same as I spent on the garments. DON'T BUY FROM THIS COMPANY.
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Kathleen,
I’m sorry to hear that the garment you received didn’t match your expectations, particularly regarding the fabric and overall appearance. I also understand how frustrating the return process can feel when the cost of sending an item back is so high.
We’d like to review your order and the correspondence you had with our team to make sure everything was handled correctly. Please contact us with your order number and mention this review so we can take another look at your case.
Kind regards,
Sophie
Bella Hudson Customer Care
The shipping process was a nightmare
The shipping process was a nightmare, took WEEKS to get to me and on top of that the dress looked NOTHING like the picture. Cheap looking and not at all what was advertised.This is a scam...
18. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Uju,
I’m really sorry to hear that both the delivery time and the dress itself left you disappointed. Waiting weeks for an order is frustrating enough, so I completely understand how upsetting it must have been to then receive something that didn’t look as expected.
Please contact our customer care team with your order number and mention this review so we can look into both the shipping delay and the item you received.
Kind regards,
Chloe
Bella Hudson Customer Care
DO NOT BUY FROM THIS COMPANY
Awful. This company is out to scam you. Dress was terrible quality, and the returns process is impossible. They don't want to refund you. They keep pushing off sending return labels (you have to send pictures of the dress and correspond with customer support by email), and take forever to email you back. They then offer to refund you 20% of what you paid (which is insane) to "make things easier". Please do not waste your time and money on this company.
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Alexandra,
I’m sorry to hear how frustrating this experience has been. I completely understand why the return process would feel unacceptable if you’ve had to follow up several times and still haven’t received a clear resolution.
We’d like to review your case and the previous correspondence to see where things went wrong. Please contact our customer care team with your order number and mention this review so we can make sure your request is looked at properly.
Kind regards,
Sophie
Bella Hudson Customer Care
Go look for a dress at Dollar Tree instead.
The $60 dress that I purchased looks absolutely nothing like the one advertised on the website. Not only does it look like a cheap Dollar Tree dress, or like something I would've thought my kids from Walmart when they were toddlers, it actually has a completely different design. Of course I emailed like they tell you two to be able to return it, but no answer yet. The phone ring is busy. I do not recommend this company.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Leah,
I’m sorry to hear that the dress you received didn’t match what you expected from the product photos. I can understand how disappointing that is, especially when the design itself appears different.
I’m also sorry that you haven’t received a response yet. Please send us your order number and mention this review so we can locate your message and make sure someone follows up with you properly.
Kind regards,
Emma
Bella Hudson Customer Care
NOT HONEST
This company does not have a honest website or cloting materials. When I purchased a dress, they sent something that was not the same dress and I have been going back and forth with emails as they are eager to be dishonest and give me a credit of 60%. I have told them I want my full refund and I will gladly send back the dress that I never agreed to purchase. I have started the process with the Better Business Bureau for those who see this, can start reporting this bad business with them. For now, I am going to continue fighting for what is right and going to reach out to my credit card company as they sent me something that was not what I ordered and paid for. This company should be ashamed of themselves. God sees it all, and is just.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Blanca,
I’m very sorry to hear about your experience. I understand why you’re upset, especially if the item you received was not what you expected from the product listing and you’ve already been in contact with us several times.
We would like to review your case properly and look at the previous correspondence so we can understand what happened. Please contact our customer care team with your order number and mention this review so we can take another look at your request.
Kind regards,
Sophie
Bella Hudson Customer Care
Do Not Buy From Bella Hudson
I would give no star if it were possible here. Do Not Buy From This Company. They are based in China which makes returns and exchanges fall on the responsibility of the buyer.
Bella Hudson advertised a blouse which I purchased only to receive something completely unlike it’s picture.
Bella Hudson offered several options none of which were viable because in the case of receiving a product of polyester fabric not at all resembling the pictured product only a full refund was acceptable.
Bella Hudson did not honor or listen to the customer.
I consider Bella Hudson as having the worst customer service possible but certainly the worst I have experienced.
I repeat: DO NOT BUY ANYTHING FROM BELLA HUDSON.
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi D Anderson,
I’m sorry to hear how disappointed you were with both the blouse and the way your return request was handled. If an item doesn’t match what you expected from the product photos, we understand why you would want the matter resolved properly.
We’d like to review your order and the previous correspondence to see exactly what happened. Please contact our customer care team with your order number and mention this review so we can look into it further.
Kind regards,
Chloe
Bella Hudson Customer Care
Would give zero if I could
Would give zero if I could. The worst quality of a dress I’ve ever bought. When I contacted them about a return I kept getting the run around. First they offered me 50% off of another item LOL. Obviously no. Then they said they’d let me keep the dress and give me a 20% refund. NOOOOOOOO. I said I was a return like your website says I can! I don’t want this dress. I want my money back. I’m now disputing it with my credit card company. Awful service.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Emily,
I’m really sorry to hear how frustrating this has been. I completely understand that if you asked to return the dress, receiving alternative offers instead would feel like you weren’t being listened to.
That’s not how we want the return process to feel. Please send us your order number and mention this review so we can check the correspondence and make sure your return request is handled properly.
Kind regards,
Sophie
Bella Hudson Customer Care
The quality of the dress is an absolute…
The quality of the dress is an absolute joke. I think it’s the same material and production facility where they make children’s cheap princess dresses. When trying to return immediately after opening the package, they offer only continual delays and offers of a 20% refund even though the website promises returns up to 30 days. DO NOT BUY FROM THIS COMPANY! Would do 0 stars if allowed.
3. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Dee,
I’m sorry to hear how disappointed you were with both the dress and the return process. That’s clearly not the experience we want customers to have.
Our 30-day return policy still applies, so I’m sorry if the communication you received made the process feel unnecessarily difficult. Please contact us again with your order number and mention this review so we can have the situation looked at properly.
Kind regards,
Sophie
Bella Hudson Customer Care
Sizing completely off
I bought a dress in 3x after referencing their size chart (I’m usually an XL so I was shocked but ok) then I received the dress, and I couldn’t even get it past my shoulders. This must be a medium at best. Very disappointed, I was going to wear this dress on my trip this weekend, but I guess not now.
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Josephine,
I’m really sorry about this, especially since you checked our size chart before ordering and were planning to wear the dress on your trip. I completely understand how frustrating that must have been.
Please contact our customer care team with your order number and we’ll take a look at this for you and make sure we find a suitable solution.
Kind regards,
Sophie
Bella Hudson Customer Care
Purchased a dress
Purchased a dress, but was too large, so attempted to contact the company 5 times to request a refund, and following the company’s return policy. No reply, it’s now been 10 days. Update: They finally responded a few times, but never gave me information on where to return the dress. It’s not an option. So, I gave up. Items come from China.
Never will order from this company again. Not worth the stress.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Kelly,
Thank you for your review, and our sincere apologies for the inconvenience you've experienced. We looked into your situation with our customer service team and can confirm that now there is active contact with you to resolve this as quickly as possible.
Your satisfaction is our top priority, and we're committed to working with you to reach a suitable resolution.
Should you have any further questions, please don't hesitate to contact us directly.
I tried contacting them about a return…
I tried contacting them about a return as the item’s materials are awful, noone is responding
I resent email again today, why is it that trustpilot got your response. But 3 emails you ignore
19. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bella Hudson
Hi Mommy J,
We’re sorry to hear about your experience.
We’ve carefully checked our inbox, but unfortunately we haven’t been able to find any emails regarding your return request. It’s possible there was a typo in the email address or that the message didn’t reach us.
Could you please let us know which email address you contacted? You can also send us a new email at info@bella-hudson.com
This way we can help you get any support needed!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.