Bella Hudson Anmeldelser 

58
•
TrustScore 1.5 av 5

1,5

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Se hva andre synes

Vurdert til 1 av 5 stjerner

This company should not be allowed to sell in USA. The product is not what is advertise. Products they picture on their website are fake. The dress material quality and workmanship is so poor I can... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

First, the item I received does not look like the picture from which I ordered. It is sloppy, think material. And THEN…dealing with customer service is awful. After 12 emails back and forth they final... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Item I received was made with cheap materials making it of low quality and poor fit. You spend more money or almost the same money trying to return it for a refund ( email said I would have to pay to... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Order #: IUYARRIC8 (#3517) I ordered a dress from this company for an upcoming wedding. I ended up finding out I had breast cancer and was unable to attend. The day I received the item, I sent Bella H... Vis mer

Selskapet har svart

1,5

Dårlig

TrustScore 1.5 av 5

58 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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1,5

Alle anmeldelser

(58)

56 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

Not even worth the star

Not even worth the star. They are a middle person. Very Poor quality and return is impossible with the international fees over $70 and restocking fees. Never order from them.

20. oktober 2026
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Vurdert til 1 av 5 stjerner

Bella-Hudson is a scam company. I fell for their pictures.

This company should not be allowed to sell in USA. The product is not what is advertise. Products they picture on their website are fake. The dress material quality and workmanship is so poor I can not even reuse the fabric to make something else. Cost to ship back to China makes it a total loss besides the 15% restocking fee. I should have looked up reviews for this unknow company. I have experienced the same poor product experience others have described. They should be blocked from the internet, such a rip off company. Wish I could do more to stop their deceitful practices. AI where are you when we need you. This makes it hard for new small companies to get a start.

11. oktober 2026
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Svar fra Bella Hudson

Hi Micky,
ㅤ
I’m sorry to hear how disappointed you were with the dress and the overall quality. I understand how frustrating it is when the material and workmanship are not what you expected, especially when the cost of returning the item makes the situation even more difficult.
ㅤ
Please contact our customer care team with your order number so we can review the return details and previous correspondence with you. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.
ㅤ
Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Order #IUYARRIC8

Order #: IUYARRIC8 (#3517) I ordered a dress from this company for an upcoming wedding. I ended up finding out I had breast cancer and was unable to attend. The day I received the item, I sent Bella Hudson and email to let them know I needed to return the dress. After a second email, someone named Amira responded and asked for pictures of the dress, although I hadn't even opened the package. I did as she said. Then some lady named Anna sent me another email offering me a deal, instead of accepting my return. She offered me 70% off another item and to keep the dress I ordered. At this point, I didn't even know if the dress fit and knew I wouldn't be wearing it any time soon, due to an impending mastectomy. I declined the offer, asked for a refund again, and attached my breast cancer diagnosis for reference. So Anna responds telling me I'll have to pay the shipping back to CHINA (seriously) and it's more expensive then the actual dress!! Never order from here!!

15. september 2026
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Svar fra Bella Hudson

Hi Jilleyn,
ㅤ
I’m very sorry to hear about your experience, especially given the difficult circumstances surrounding your need to return the dress. I understand how frustrating it must have been to request a return and then receive alternative offers instead of the resolution you were looking for.
ㅤ
Please contact our customer care team with your order number so we can review the previous correspondence and return details carefully. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.
ㅤ
Kind regards,
Chloe
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Bad quality and customer service

First, the item I received does not look like the picture from which I ordered. It is sloppy, think material. And THEN…dealing with customer service is awful. After 12 emails back and forth they finally give me a return address, but I have to pay international shipping and a restocking fee. AWFUL BUSINESS!

7. oktober 2026
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Svar fra Bella Hudson

Hi Allyson,

I’m sorry to hear how frustrating this experience has been. I understand how disappointing it is when the item you receive does not meet your expectations and the return process involves so much back-and-forth.
ㅤ
I also understand your concerns about the international return shipping and restocking fee. Please contact our customer care team with your order number so we can review the previous correspondence and make sure the return information provided to you is clear. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.
ㅤ
Kind regards,
Emma
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Item I received was made with cheap…

Item I received was made with cheap materials making it of low quality and poor fit. You spend more money or almost the same money trying to return it for a refund ( email said I would have to pay to return it to ASIA! plus a restocking fee...so very scam and sketch. Exchanging it for another item seems mute as the quality and fit of any item from this company is likely to be the same as what I received the 1st time.

16. oktober 2026
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Svar fra Bella Hudson

Hi Connie,

I’m sorry to hear that you were disappointed with the quality and fit of the item you received. I understand how frustrating it is when the return costs and restocking fee make the process feel even more difficult.
ㅤ
Please contact our customer care team with your order number so we can review the return details and previous correspondence with you. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.
ㅤ
Kind regards,
Emma
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Pretty clearly a fraudulent company

My experience echoes the others on this site. The blouse I ordered looked only vaguely like the one pictured, with the design printed on, not woven/embroidered as depicted in the photo, and the fabric poly/spandex, not cotton as advertised. The buttons and stitching are also not as depicted. It also took a long time to arrive. Now the company is blocking my return of the blouse by not providing the address. Instead, they are trying to get me to accept a replacement product that I will also have to pay for. I'm sure the cost to ship the blouse back to the manufacturer would be more than I paid for the blouse, so I am not going to bother. I wish I'd found this site before I ordered from this company! Next time I will do my research first.

14. oktober 2026
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Svar fra Bella Hudson

Hi Julie,

I’m sorry to hear about your experience. I understand how frustrating it is when the blouse you receive is not what you expected, especially with concerns about the fabric, design details and delivery time.
ㅤ
I also understand your frustration with the return process. Please contact our customer care team with your order number so we can review your case and the previous correspondence. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.
ㅤ
Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 5 av 5 stjerner

Always a special experience

I have shopped at Bella Hudson ever since they opened -either in the shop or online. Bella and her staff are always so welcoming and helpful. I always find something unique and special to either treat myself or loved ones. Always a lovely experience.

28. august 2026
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Svar fra Bella Hudson

Hi Nathalie,

Thank you so much for your lovely review! It means a lot to hear that you’ve been shopping with Bella Hudson since the beginning and that you continue to enjoy both the store and online experience.
ㅤ
We really appreciate your continued support and are so glad you always find something special for yourself or your loved ones.
ㅤ
Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Absolutely horrible

Absolutely horrible. I ordered a dress for my wedding shower & when it arrived, it was unrecognizable. I was horrified. The dress was unlined, has visible seams, and edges were left raw. The fabric was flimsy & sheer.

The return process was equally abhorrent. While the customer service reps try to help you, the pressure was to take a partial refund or a different discounted item, rather than return the dress & receiving a full refund.

It was better to bite the cost than pay $40 for international shipping.

Terrible. This should be a lesson to all of us to make the effort to shop in-person if we can.

7. oktober 2026
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Svar fra Bella Hudson

Hi,

I’m sorry to hear how disappointed you were with the dress, especially since you ordered it for your wedding shower. I understand how upsetting it must have been to receive something that did not meet your expectations in terms of the fabric, finishing and overall quality.
ㅤ
I also understand your frustration with the return process and the cost of international return shipping. Please contact our customer care team with your order number so we can review your previous correspondence and the options that were provided. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.
ㅤ
Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 5 av 5 stjerner

Bella Hudson is definitely my favourite…

The shop is beautifully set up, with gorgeous gifts that are classy and imaginative, clearly a lot of care and attention goes into the selection of them, I always come away with something.

31. august 2026
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Svar fra Bella Hudson

Hi,

Thank you so much for your kind words! We’re really happy to hear that you enjoy the selection and always find something that catches your eye.
ㅤ
We truly appreciate your support and look forward to welcoming you back again.

Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

This is the biggest Fraud

This is the biggest Fraud. The design and product description is nothing what is actually shipped. There return policy, not published on the website is returning to CHINA, you Pay shipping costs to China and be charged 15% of restocking fee.
Complete SCAM. Do Not pruchase

21. september 2026
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Svar fra Bella Hudson

Hi Sandy,

I’m sorry to hear how disappointed you are with both the item you received and the return process. I understand how frustrating it is when the product does not meet your expectations and the return conditions come as an unwelcome surprise.

Please contact our customer care team with your order number so we can review your order and the return information provided to you. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

This clothing company does not take…

This clothing company does not take returns, so be warned when ordering. Their clothing is very cheap, thin and see through material. The description of the clothing is inaccurate. I had the misfortune of being caught in ordering and having the worst experience. The dress was too big and I was left with a week to figure it out before my daughter's baby shower. I have emails after emails stating they will only give me 10% off another purchase, why would I want to purchase another item when the one I received was too big too thin and no returns accepted. I was told that if I returned it to the seller which by the way is in China that they aren't responsible for it. This after they told me to not return it anyways. I have had the worst experience and money spent on garbage is what I have now because non of this has been resolved. PLEASE DO NOT ORDER FROM THIS COMPANY YOU WILL REGRET IT

7. september 2026
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Svar fra Bella Hudson

Hi Maritza,

We can see that this is your second review regarding the same order, and we’re sorry that you’re still unhappy with the experience. We understand your frustration with the fit, material and the return process, especially with the timing around your daughter’s baby shower.

Our team has already responded regarding this order, and we’re sorry that the options provided have not met your expectations. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Emma
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Horrible

Horrible
Was not the dress I ordered in the picture at all!

28. september 2026
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Svar fra Bella Hudson

Hi Alli,

I’m sorry to hear that the dress you received was not what you expected. I understand how disappointing it is when an item looks different from what you had in mind when ordering.

Please contact our customer care team with your order number so we can look into this for you. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Emma
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

DON'T purchase from Bella Hudson

DON'T purchase from Bella Hudson! They are a scam. You can not return any of their items becuase they only allow you to send it to China and you have to pay shipping. The material is cheap and the dress looks like it wasn't sewn properly. I finally received 25% refund on my order which is after I wrote reviews and would not accept 15% or 20%. I should have not accepted 25% it was money down the drain. Do not purchase from them. I wish I could put it on their website but of course they don't allow for reviews.

23. september 2026
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Svar fra Bella Hudson

Hi SS,

We can see that this is now your third review regarding the same order. We’re sorry that you remain dissatisfied, but we also want to clarify that our customer care team has responded to you multiple times and has made several attempts to find a resolution.

We understand that you may not have been satisfied with the options offered, but we do not feel that the repeated reviews give a complete picture of the communication and assistance that has already taken place.

Kind regards,
Chloe
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Extremely poor quality and product design does not match pictures

I ordered two dresses from this company, and waited a month to receive incredibly poor quality dresses that did not look at all like the website pictures. The black linen coctail dress was 100% polyester, not linen as advertised, and smelled of very strong perfume. The pink dress did not look the website pictures, as well. The cowel neckline had a raw, unfinished edge, the waist was a simple straight line connecting the bodice to the skirt, and not the wide, flattering waistline shown. In addition, there was very little fabric in the skirt, and not the full skirt advertised.

10. september 2026
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Svar fra Bella Hudson

Hi Monica,

I’m sorry to hear how disappointed you are with both dresses and the way your return request has been handled. I understand how frustrating it must be to receive multiple alternative offers when you’ve clearly requested a refund, especially with return shipping costs that are so high.

We understand that you’ve already been in contact with our team several times, and we’re sorry that the outcome has left you feeling this way. Please reach out to our customer care team with your order number so we can review the previous correspondence and your refund request again. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Leaving a 1-star rating because there…

Leaving a 1-star rating because there is no 0.
Extremely disappointing experience. We requested a return and submitted the requested photos on 08/21/26, well within their 30-day return period. Instead of honoring the timely request, they repeatedly send the same automated response claiming the return period has now passed, completely ignoring the fact that their lack of response caused the delay. Terrible customer service, poor product quality, horrible AI-automated communication, and absolutely no accountability. I would not recommend this company.

18. september 2026
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Svar fra Bella Hudson

Hi Juliana,

I’m sorry to hear how frustrating this experience has been. I understand your concern, especially since you submitted your return request and photos on August 21, within the 30-day return period, but were later told that the return window had closed.

Please contact our customer care team with your order number so we can review the original request date and previous correspondence to ensure your return is assessed based on when you first contacted us. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Emma
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

BIGGEST SCAM EVER

BIGGEST SCAM EVER. Extremely poor clothing quality for sizing, fit and material. Don’t be bamboozled by their legit looking website. The real clothes look nothing like their website.

Return policy is extremely misleading — BUYERS BEWARE!

When I asked for a refund, I first had to send pictures of the front and back of the items. In response, they offered escalating partial refunds or discounts. When I declined multiple times, I was eventually told I would have to return merchandise to China with tracking at my own expense. I was quoted $65 by the post office. The 2 dresses cost $85.

Even more misleading are the responses to the (consistently bad) reviews on this website from the company. They will NOT RESOLVE you issues!

This was Bella Hudson’s final and actual reponse I received after multiple email exchanges asking for a refund for my defect clothing:

“Thank you for your email”

“The photos have been reviewed by the supplier. They have indicated that you received the correct products and that there is no defect.”

“We do not reimburse return costs; my sincere apologies for the inconvenience.”

“I wish you a nice day.”

“Kind regards,
Jolene
Bella Hudson”

16. september 2026
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Svar fra Bella Hudson

Hi Monica,

I’m sorry to hear how disappointed you are with both dresses and the way your return request has been handled. I understand how frustrating it must be to receive multiple alternative offers when you’ve clearly requested a refund, especially with return shipping costs that are so high.

We understand that you’ve already been in contact with our team several times, and we’re sorry that the outcome has left you feeling this way. Please reach out to our customer care team with your order number so we can review the previous correspondence and your refund request again. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Too bad I only thought to look up the…

Too bad I only thought to look up the reviews for this company after purchasing something from their website. I too ordered what I thought was a linen/cotton blend dress but received a cheap feeling stretchy material dress. This is one of those companies that try to haggle with you when you ask to return it. Then you have to send it back to this miles long address in the middle of nowhere China. The return cost was half as much as the dress but to make a point I sent it back anyway. I’d rather give my money to the USPS than this scam company.

17. september 2026
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Svar fra Bella Hudson

Hi Tanecia,

I’m sorry to hear that the dress didn’t meet your expectations, especially regarding the material and quality. I understand how frustrating the return process must have been, particularly with the high shipping costs.

Since you’ve already sent the item back, please contact our customer care team with your order number and return tracking details so we can look into the status of your return and refund. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Emma
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Absolutely awful and would not…

Absolutely awful and would not recommend!! The item was nothing liked I ordered. I have attempted a return and have received zero response from them!! Items ship from overseas so who knows how much I'd pay return shipping cost. Do not buy!!

12. september 2026
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Svar fra Bella Hudson

Hi Erin,

I’m sorry to hear that the item you received was not what you expected and that you've had difficulty arranging a return. I understand how frustrating this must be, especially with concerns about return shipping costs.

Please contact our customer care team with your order number so we can review your case and help you with the next steps. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

Vurdert til 1 av 5 stjerner

Trying to return an item

Trying to return an item. They do reply to messages but when you reply to their message, it comes back to your email. It does not go to theirs. I’m sure they figure a person will just give up when they do not get a reply back.
I’ve had to copy/paste my thread into a brand new email to their info email address. So far they’ve offered several discounts to receive another item rather than returning my item. We will see where this ends up.
Im done with all these scammers.
Stick to buying from proven name brand retailers even if it costs a bit more.

14. september 2026
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Svar fra Bella Hudson

Hi AnnM,

I’m sorry to hear about the difficulties you’ve experienced with our email communication and return process. I understand how frustrating it must be to have to resend your messages and receive alternative offers when you're trying to arrange a return.

Please contact our customer care team through our info email address with your order number so we can review your previous correspondence and help you with the next steps. We also recommend checking your spam or junk folder, as our messages can sometimes end up there.

Kind regards,
Sophie
Bella Hudson Customer Care

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