Have used Beanz for years, great service and choice of coffee. We had a problem recently with an order (It was an issue due to the coffee company or delivery company) but Beanz rectified it quickly an... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Whilst the support I received from Customer Services was good, the whole process was a disaster and involved a lot of time on the phone and a number of emails. I ordered a lovely sounding coffee. Wh... Vis mer
I talked to Denise and told her I received my coffee order and that one off the bags had a cut in it and the beans were all over the bottom of the delivery bag. She replaced the bag and I’m a happy cu... Vis mer
Super kulante Reklamation. Ich hatte 2x Bohnen die meine Sage Barista nicht mahlen konnte. Es gehen scheinbar nur dunkel geröstete Bohnen. Die Ware wurde komplett erstattet bzw. Ersatzbohnen nach ei... Vis mer
Informasjon om virksomheten
- Kaffebutikk
- også i
- Kafferistere
Skrevet av virksomheten
beanz.com offers 100+ specialty coffees at roaster-direct prices, always freshly roasted and delivered to your door. Simply select choose from a collection of our curated coffees of small batch speciality roasters and get free delivery on your subscription. Not sure where to start? Barista’s Choice is specially designed for the curious and trusting. We help you find new flavours and roasts that will expand your coffee experience, no matter how you brew at home. When you subscribe, each delivery will provide you with a new coffee and a new opportunity to explore different origins and flavours. Just tell us how often, how many bags (minimum of 2), and how you like to brew. We’ll take care of the rest. Look forward to a new experience in every delivery.
Beanz currently available in
Skrevet av virksomheten
- United Kingdom
- https://www.beanz.com/en-gb/
- Germany
- https://www.beanz.com/de-de
- United States
- https://www.beanz.com/en-us
- Australia
- https://www.beanz.com/en-au
Kontaktopplysninger
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 76 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Beanz Service
Customer service team responded quickly to my questions and immediately resolved my issue
Re-shipped what USPS lost
I got a few free bags when I bought an espresso machine, but then they got lost by USPS. I reached out to Beanz and even though my bags were free anyway, they had me pick out two other bags and successfully shipped them to me. Never even had to fill out another order or put in payment info etc. Really appreciated them making that right when it wasn't even their fault.
Quick response and exceeded my request
My inquiry received a response right away and the response was more than I requested.
Unkomplizierte Erfahrungen und guter Kaffee!
Gute Auswahl, schnelle Lieferung und auch schnelle und gute Lösungen bei auftretenden Problemen.
Good service quickly resolved wrong…
Good service quickly resolved wrong product delivery
My query was dealt with professionally…
My query was dealt with professionally and resolved quickly. Coffee is fabulous too
Great customer service
Great customer service. Nikaziwe was excellent in sorting my issue.
Bester Kundenservice
Bester Kundenservice, schnelle Rückantwort, kundenorientierte Lösungsfindung, unkomplizierte Abwicklung, alles bestens.
Love the experience and convenience of…
Love the experience and convenience of having the freshly roasted beans delivered to my door.
Order was missing 1 of 3 bags ordered
Order was missing 1 of 3 bags ordered
The customer care team member promptly ordered the missing bag and it was delivered within 3 days.
The replacement bag was sent from supplier as ground for espresso rather than whole beans. This is not an issue with Beanz or their customer service. I will order again just not from Mecca
Helpful and efficient service.
Es fand eine schnelle Rückmeldung sowie…
Es fand eine schnelle Rückmeldung sowie Lösung meines Anliegen statt.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








