Battleface were very helpful when I had serious food poisoning in Australia. They quickly approved my treatment and I was able to be seen by a doctor in less than an hour.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The Customer Service agents are very patient and respond promptly (via both emails and online chats), addressing all my queries for a complicated international travel insurance package for foreigner... Vis mer
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I filed a claim with Battleface earlier this year. It took longer than the 15-day response time they advertise. Once the claim was finally processed, they did pay out promptly. I submitted anothe... Vis mer
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It was easy to modify my policy to include only the coverage that I needed. The information on insurance coverage and policy limits was readily available for review. I received clear information on wh... Vis mer
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Informasjon om virksomheten
Om battleface
Skrevet av virksomheten
battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Kontaktopplysninger
Granville Road, LE1 7RU, Leicester, Leicestershire, Storbritannia
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4,5
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra battleface
Thank you for your great review!
We’re happy to hear the site was easy to use and that the costs and benefits were clearly explained.
Wishing you safe and enjoyable travels!
Over 65yr travel policy…
It was easy to deal with the contact centre, but not always easy to understand the young man. Spoke with a lovely lady called Sue, who was very helpful. Followed up our conversation with email instructions, so i knew exactly what to do next. Explained why we could not purchase an annual policy with the 90 day extension, due to an age change halfway through.
15. november 2025
Svar fra battleface
Thank you for sharing your feedback.
We're glad to hear that our contact centre team was able to assist you and that Sue provided such helpful and clear guidance — we’ll be sure to pass on your kind words to her.
We appreciate your patience regarding the difficulty in understanding your first call, and your comments will help us improve.
Thank you again for taking the time to leave a review, and we wish you safe and enjoyable travels ahead!
Very helpful and easy to deal with
Very helpful with my enquiry and even though they were unable to cover fully my needs I would highly recommend them. Thank you Linda for your assistance.... was lovely to deal with someone so helpful and friendly.
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra battleface
Thank you for your kind words!
We’re so glad Linda was able to assist you and that you found her helpful and friendly. Even though we couldn’t fully meet your needs this time, we truly appreciate your recommendation.
We’ll be sure to share your lovely feedback with Linda. Safe travels!
Svar fra battleface
Thank you for the great feedback!
We’re glad you found everything simple, direct, and exactly as expected.
Wishing you safe and enjoyable travels!
great service even though we did not…
great service even though we did not have to claim really great service
16. september 2025
Svar fra battleface
Thank you for your kind words!
We’re delighted to hear you were happy with our service, even without needing to make a claim. We truly appreciate your feedback and wish you safe and enjoyable travels ahead!
la rapidité du contrat
30. oktober 2025
Svar fra battleface
Merci pour votre avis !
Nous sommes ravis que vous ayez apprécié la rapidité de la mise en place de votre contrat.
Nous vous souhaitons d’excellents voyages !
Non UK Resident Insurane
Thank you Battleface making it so easy to get insurance cover whilst out of South Africa.
Your efficiency puts my mind at rest.
8. november 2025
Svar fra battleface
Thank you for your kind words!
We’re so glad we could make it easy for you to get cover while travelling outside South Africa.
It’s great to know our service helped give you peace of mind.
Safe travels and thanks for choosing battleface!
Svar fra battleface
Thank you for your feedback!
We’re glad to hear your purchase was easy and smooth.
We wish you safe and enjoyable travels!
Your web interface with auto fill…
Your web interface with auto fill options needs to improve.
3. november 2025
Svar fra battleface
Thank you for your valuable feedback.
We appreciate you taking the time to share your experience and suggestions regarding the iPhone autofill and payment form.
We’ll reach out to you to learn more so we can share your insights with our development team as we continue improving the user experience. Your feedback is greatly appreciated — it truly helps us get better!
Svar fra battleface
Thank you for your feedback!
We’re glad you found our service helpful and informative and appreciate your business.
Very helpful informetion amd easy to buy
3. november 2025
Svar fra battleface
Thank you for your review!
We’re happy to hear you found the information helpful and the purchase process easy.
Wishing you safe and enjoyable travels!
Simple in-trip insurance service
21. oktober 2025
Svar fra battleface
Thank you for your feedback!
We’re glad you found our in-trip insurance service simple and easy to use.
Wishing you safe and worry-free travels!
Your team was helpful and supportive…
Your team was helpful and supportive which brought down my stress level .
Thanks once again.
Bev Kirkpatrick.
21. oktober 2025
Svar fra battleface
Thank you, Bev, for your kind words!
We’re so glad our team could support you and help ease your stress during a challenging time.
Your feedback means a lot to us.
Wishing you safe and peaceful travels ahead!
Good service
21. oktober 2025
Svar fra battleface
Thank you for your kind words!
We’re so glad our team was able to support you and help reduce your stress.
Your feedback means a lot to battleface. Thanks again, and we wish you safe and worry-free travels ahead!
Linda
Linda, who looked after me made the process very clear and very simple and I intend to use the company battleface again. I also intend to recommend battleface
14. februar 2025
Svar fra battleface
Thank you so much for your kind words!
We’re delighted to hear that Linda made everything clear and simple for you. It’s wonderful to know you plan to use battleface again and even recommend us — that means a lot.
We’ll be sure to pass your appreciation on to Linda.
Safe travels and we look forward to assisting you again!
Very good service
30. september 2025
Svar fra battleface
Thank you for your kind words!
We’re so glad you had a positive experience with our service. Safe and happy travels!
13 days after submitting a claim and…
13 days after submitting a claim and zero result. Just radio silence. They definitely received the claim as there was some initial back and forth. This is Robin assist, their claims handler, but it's still them. Very disappointing for a corporate client. Wouldn't recommend.
Original response from 'Jerico, Claims Support Team'
27. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra battleface
We’re sorry for the inconvenience and frustration this has caused. Your claim, submitted on September 29, 2025, has been received and is under active review. We’ll provide a substantive update on Monday, October 13, 2025.
We'd like to speak by phone, please email a convenient time to claims@robinassist.com
and we’ll call you. Thank you for your patience, and our apologies again.
I was dreading having to do this but…
I was dreading having to do this but Battleface made it so easy.
Professional and quick, thank you
29. september 2025
Svar fra battleface
Thank you for your kind words!
We’re so glad we could make the process easy and take the stress out of it for you.
We really appreciate your feedback.
The process of claim is very simple and…
The process of claim is very simple and convenient without any confusion. And in time settlement satisfactory settlement.
Definitely going to recommend battleface 10000%.
29. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra battleface
Thank you for your amazing feedback!
We’re so glad to hear the claims process was simple, convenient, and settled to your satisfaction.
Your recommendation means the world to battleface!
That I could do it while the trip
That I could do it while the trip. Because my insurance expired I needed another insurance, so this was basically the only solution.
30. august 2025
Svar fra battleface
Thank you for your feedback!
We’re glad we were able to provide a solution while you were already on your trip and needed new cover. Safe travels ahead!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.