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Barriers Direct Anmeldelser 

1 291
•
TrustScore 4.5 av 5

4,4

Sikkerhetsutstyrsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I cannot rate this company highly enough. I live in an extremely rural area they didn’t deliver to , but DID for my order. The quality of the gate is outstanding. Thankyou! 🌟🌟🌟🌟🌟

Vurdert til 5 av 5 stjerner

Good website, prompt delivery, good product. I'd been having trouble finding a bin of the right size in retail stores, but found a good choice on this site. No problems with ordering or delivery.

Vurdert til 1 av 5 stjerner

As a motoring/campervanning photojournalist and someone who has professionally converted campervans motorhomes, and boats, I like to think I have some idea if a thing works or not. I bought two f... Vis mer

Vurdert til 5 av 5 stjerner

On line order was straight forward and the measurements worked as recommended. Door is good quality and looks great and safe locking system.

Informasjon om virksomheten

  1. Sikkerhetsutstyrsbutikk
  2. Leverandør av bygg- og anleggsutstyr
  3. Butikk med verneklær og arbeidstøy
  4. Leverandør av sikkerhetsutstyr
  5. Leverandør av sikkerhetssystemer

Om Barriers Direct

Skrevet av virksomheten

Barriers-Direct-1200x300


See All Products


Barriers


Bollards


Installations


Contact Us

What We Do

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Founded in 1997, Barriers Direct was one of the first to market selling own-branded security barriers online and now stands as one of the UK’s industry-leading e-commerce suppliers of security and safety management product.

Experts in Safety and Security Products

Whether you're looking to secure your property, plan an event or create a boundary between pedestrians and vehicles, our huge range of over 20,000 high quality products include bollards, barriers, bike stands, street furniture, workplace equipment and more make us the ideal choice for customers in industrial, residential, commercial and public sectors. Whatever your budget or situation, we have the perfect safety solution to fit your needs.

We also offer FREE delivery on all products sold within Great Britain and at least 1 year's warranty offered as standard, giving you peace of mind.

ISO Accredited

Barriers Direct is also proudly an ISO 9001:2015 certified company; quality and professionalism are at the heart of our operations. We are committed to giving our loyal customers the best service possible by consistently learning and developing our business. From continually implementing new processes to expanding our product range, we strive for excellence at Barriers Direct.

Making a Difference

We are also proud donors to the Prince's Trust Enterprise charity, the UK's leading youth charity which helps vulnerable young people between the ages of 11 and 30 who are unemployed, struggling at school or facing the risk of exclusion, to get their lives back on track. So when you buy from us, you are helping make a difference to young people's lives, too.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 59 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 291)

418 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 2 av 5 stjerner

Poor quality

Poor quality, broken section of barrier and scratched on arrival.
Delivered to the wrong address and we had to collect from there.

1. juni 2026
Vurdert til 1 av 5 stjerner

Delivery Date Not Fulfilled

Order was placed online for delivery Tuesday. Waited all day, called Barriers Direct at 4pm to be told it was in transit due for delivery by 6pm. Waited until 6.30pm. No delivery. Email issued to Barriers Direct no reply.
Confirmation of dispatch was received in the early hours of the morning. Barrier eventually arrived on the Thursday. No response to any emails sent.
Barriers Direct - Please don't take orders and quote delivery dates you can't fulfill.
Don't tell customers its in transit when it's clearly not
Courtesy to respond to customers emails

4. juni 2026
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Svar fra Barriers Direct

Thank you for your feedback. We're sorry to hear about the frustration caused by the delay to your delivery.

We would like to clarify that we would never knowingly provide misleading information regarding an order's status. At the time of your call, we were advised by the courier that the shipment was in transit and scheduled for delivery that day. Unfortunately, once an order has been collected and is with the courier, we are reliant on the information they provide and, in this instance, the delivery did not proceed as expected.

We appreciate that the delay from Tuesday to Thursday was disappointing, particularly after you had planned around the original delivery date. We also apologise if you did not receive a timely response to your emails during this period.

While we work hard to meet our quoted delivery schedules, there are occasions when courier networks experience delays that are beyond our direct control. We understand your concerns and will use your feedback to review both our communication processes and how we update customers when courier delays occur.

Thank you for bringing this to our attention.

Vurdert til 1 av 5 stjerner

Well considering im still waiting on my…

Well considering im still waiting on my delivery and its been cancelled everyday since Tuesday how can I rate it any higher. Cannot even contact FedEx who they use as a courier as im not the sender

1. juni 2026
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Svar fra Barriers Direct

We're very sorry for the delay here - on investigating, it appears an address line was omitted from your delivery address which caused the delay in the courier finding you. This is due to be delivered today for you however.

Vurdert til 2 av 5 stjerner

Slow response on email support

Slow response on email support
Stock showing in stock and not
One member of customer support helpful
But service not good enough

29. mai 2026
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Svar fra Barriers Direct

Thank you for your feedback. We are sorry to hear that you were disappointed with your experience. When you reported that items were missing from your delivery, we immediately contacted the supplier to investigate and provided you with their findings as soon as we received them. We also continued to follow up on the matter after you advised the items could still not be located. We understand your frustration regarding the stock availability issue and appreciate that this added to your dissatisfaction. While we regret that we did not meet your expectations on this occasion, we thank you for recognising the efforts of our customer support team and value your feedback as we continue to improve our service.

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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