James and Hector helped me get two Bromptons the day we flew into London and were leaving to Belgium. James helped me over the phone a few days prior to arrival. The bikes were ready to go when we got... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Took my Willier e-bike to Balfe's, as no one else seemed to know what to do with the electric issues we were having. Doug handled us and got us up and running again with a reboot and a new charger.... Vis mer
Balfe's staff take an interest in the customer's needs and understand the bikes, which contrasts hugely with other chain (boom boom) stores where it seems the staff perhaps have never been close to a... Vis mer
I have had my bike serviced at Balfes at Waterloo for a number of years and they are always professional, helpful, courteous and knowledgeable. This was the first time I used the Notting Hill branc... Vis mer
Informasjon om virksomheten
Om Balfe's Bikes - Notting Hill
Skrevet av virksomheten
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Skrevet av virksomheten
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktopplysninger
106 Westbourne Grove, Notting Hill, W2 5RU, London, Storbritannia
- 020 4506 3856
4,7
Enestående
971 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bike mechanic was very helpful and…
Bike mechanic was very helpful and patient. Excellent experience.
1. juli 2026
Excellent shop service and deliverypurchase online but visited store…
Made purchase online but visited store in Nottinghill and had a wonderful service. The store only had the product in black but I got the right fit after getting feet measured, tried 2 pairs of shoes, searched other shoes sold by the company online with the assistant of the employee. Later I purchased one of the styles/shoes tried in blue. Purchase was delivered super fast!! Excellent shop service and delivery. Not yet tried shoes as I need to get the cleats put on.
29. juni 2026
Excellent customer service
20. juni 2026
Friendly helpful quicj
21. juni 2026
Left a Google review already
12. juni 2026
Great service and team!
8. juni 2026
Wonderful Human Service
Wonderful Service. Much better to buy in store than online as we keep the stores open and experience the human element when gearing our bikes up. All the guys went above and beyond to help us. Thank you
8. juni 2026
Tech switched my pedals and helped with…
Tech switched my pedals and helped with my Garman. Polite, helpful and prompt.
7. juni 2026
As well as needing replacement parts I…
As well as needing replacement parts I had a small problem with my mech that the assistant was able to fix for no charge. I have always experienced very helpful staff at Westbourne Grove.
10. juni 2026
Always helpful and friendly…
Always helpful and friendly assistants... and speedy with my punctures and tough tyres! Very good value... and open 7 days of the week! Excellent!
8. juni 2026
Friendly customer service with helpful…
Friendly customer service with helpful and expert knowledge.
31. mai 2026
Really helpful and knowledgable staff…
Really helpful and knowledgable staff and bike exactly as specced and ready for collection when promised.
4. juni 2026
Very helpful and approachable staff
Very helpful and approachable staff. Answered the question but also then diagnosed and fixed the root cause of the problem.
Many thanks
3. juni 2026
Really informative and helpful
Really informative and helpful. Very quick service turn around 2to 3 days quicker than expected. Will be back. Thanks
3. juni 2026
I will return.
Staff were welcoming. Shop was busy, but time was taken to chose cycling shoes and pedals. Very knowledgeable about product and advice in using my purchase.
28. mai 2026
Great customer service
The customer service at Balfes Westbourne Grove is first class. The members of staff are friendly and knowledgeable and really go out of their way to help their customers. Can't recommend enough.
5. juni 2026
Anmeldelse skrevet uten oppfordring
Delivery and pick-up time expectations…
Delivery and pick-up time expectations were met.
Quality of set-up was good.
After sales service was better than anticipated.
29. mai 2026
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