Baleaf Sports Anmeldelser 

549
TrustScore 4 av 5

4,2

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Se hva andre synes

Vurdert til 1 av 5 stjerner

I have reached out to Baleaf five times in the last nine days in an attempt to get instructions to return two swimsuits. I bought four and planned to return those that didn't fit. I wrote Baleaf (as... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Quick response & delivery. Exactly the right capri length I’ve been looking for (I’m 5’2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobili... Vis mer

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Vurdert til 5 av 5 stjerner

Though the excellent quality of the clothes that I ordered from Baleaf were not a good fit for me, I found the return process a bit cumbersome. I would like to commend the company for their excellen... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I called and spoke with Trixie about an order I was trying to place. It was my first order with Baleaf and I was unsuccessful in activating the promotional code for a first-time order discount. When I... Vis mer

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Informasjon om virksomheten

  1. Butikk med treningstøy

Skrevet av virksomheten

Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

549 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,2

Alle anmeldelser

(549)

68 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!!
They have essentially refused to respond to my emails regarding multiple items missing from my order when delivered. I had ordered 3 pairs of Laureate shorts & had received 2 only. After messaging Baleaf multiple times for a replacement or a refund, there's been no response. When working your way through the many fake reviews and/or doing some internet research, you will see that this company will not respond to MANY customers request for either help with an order or with returns. So essentially, if your order is incorrect, or does not fit properly, or not to your liking, seems like Baleaf just keeps your money...Buyer beware & stay far away from this company! Also, quality of the clothing is not that great at all. Can find elsewhere at same price point or for less.

25. april 2025
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Svar fra Baleaf Sports

Hi Paula, we're truly sorry for the frustration and the delay in communication. We want to assure you that your refund has already been processed, and we're glad we could finally resolve that part. We also want to sincerely apologize — we recently experienced a technical issue with our email system that prevented some messages (including yours) from going through properly. That’s on us, and we're working hard to make sure it doesn't happen again. We appreciate your feedback and hope we can earn back your trust in the future.

Vurdert til 5 av 5 stjerner

Best shorts ever!

These are the most comfortable shorts ever! They don’t roll down at the waist or bind up. I have several pairs that I wear. They hold their shape and wash up nicely. Definitely worth the price!

27. april 2025
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Svar fra Baleaf Sports

Thanks so much, Maria! 🌟 We're thrilled to hear how much you love the shorts — especially that they stay put and hold their shape after washing. That's exactly what we aim for! Appreciate your support 💚

Vurdert til 5 av 5 stjerner

Impossible to Return Item/UPDATE

I need to return an item because size doesn't fit. The return process on line does not recognize the order number, and the chat feature was not helpful. There is no phone number to call.
UPDATE: A very nice person from Bayleaf called me and straightened everything out - sent me what I need to return the item. Wonderful service!

22. april 2025
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Vurdert til 5 av 5 stjerner

Remarkable Baleaf Sports Bike shorts and Sports leggings

Based on reviews, I purchased Baleaf shorts and leggings on Amazon. When they arrived I loved the pockets, fit, texture, weight and especially the way they looked after being washed and dried! I ended up buying them for family members, and more for myself. I have been wearing them now for 8 months and continue to love them more than my LULULemon ones! I like that they don’t roll down. They fit above my waist and feel nice and snug around my belly. The price is SO much cheaper than other sportswear and highly recommended. I now go directly to the Baleaf website to buy them.

10. april 2025
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Svar fra Baleaf Sports

Wow – what a fantastic review! 🎉 We’re thrilled to hear how much you’re loving your Baleaf shorts and leggings! From the fit and feel to the way they hold up after a wash – it’s music to our ears. 🎶

It’s especially awesome to hear that they’ve become your go-to over Lululemon (that’s some serious love 💪) and that you’ve even shared the Baleaf goodness with your family. We can’t thank you enough for spreading the word and coming directly to our website – we’re so happy to have you in the Baleaf fam! 💚

Thanks again for the amazing feedback – you made our day!

Vurdert til 4 av 5 stjerner

Good customer service

The customer service called me back within 29 min of my message and resolved my problem efficiently.
I would have given 5 stars but the chat bot told me something incorrect about a coupon code just before that.

7. april 2025
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Svar fra Baleaf Sports

Thank you so much for taking the time to share your experience with us! 🌟 We're really glad to hear that our customer service team got back to you so quickly and was able to resolve your issue efficiently—that's what we strive for! 🙌

We’re sorry for the confusion caused by the chatbot and appreciate you pointing that out. Your feedback helps us improve, and we’re already looking into making sure that doesn’t happen again.

Thanks again for your honesty and for giving us the chance to make things right. We hope to earn that 5th star next time! ⭐

Vurdert til 3 av 5 stjerner

Returns not easy.

After receiving a response from Baleaf about my experiences and some back and forth emails, I want to amend my review. Baleaf's customer service did kick in and were very helpful in arranging a refund.
My summary now for Baleaf would be
Good shorts, be careful with the sizing in trousers and good customer service.

I received my trousers quite promptly. They are too big despite also buying shorts in the same size that fit perfectly. I wanted to return the trousers. I logged a return request immediately and have never received a response from the company. I have tried to log back in to follow up my earlier request however the order can not be found and despite receiving a code, no further communication can be achieved.
Summary Good shorts, terrible sizing in trousers and very poor customer service.

17. mars 2025
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Svar fra Baleaf Sports

Thank you for your feedback, and we're truly sorry to hear about your experience. We completely understand how frustrating this must have been, and we sincerely apologize for the inconvenience caused.

We’d love the opportunity to make things right—please send us an email at info@baleaf.com with your order details so we can assist you promptly with your return request.

Looking forward to helping you get this sorted out.

Vurdert til 1 av 5 stjerner

Terrible customer service

Tried to return 2 pairs of leggings for my daughter but learned there was a $10 “restocking charge”. Company never sent me a return authorization. Never answered my emails. Terrible customer service. Still have the leggings. If you have to buy Baleaf only buy through Amazon.

18. desember 2024
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Svar fra Baleaf Sports

Thank you for your feedback, and we’re very sorry to hear about the trouble you’ve experienced. That’s definitely not the level of service we aim to provide, and we apologize for the inconvenience.

Please reach out to us directly at info@baleaf.com with your order details so we can look into this and assist you with your return. We’d really like to help make things right.

Vurdert til 5 av 5 stjerner

I found the 25 inch high rise stripe…

I found the 25 inch high rise stripe print legging to be lightweight, comfortable and flattering.
Also purchased several pairs of laureate thermal leggings for winter because of the great fit and extra warmth.

19. mars 2025
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Svar fra Baleaf Sports

That's awesome! The 25-inch high-rise stripe print leggings sound like a total win—lightweight, comfy, and flattering? Yes, please! 😍 It's always a bonus when activewear feels good and looks good.

And stocking up on Laureate thermal leggings for winter? Smart move! The great fit and extra warmth make them a must-have when the temperatures drop. ❄️🔥 You’ll be cozy, stylish, and ready for anything! Love to hear that Baleaf keeps delivering for you! 💙

Vurdert til 5 av 5 stjerner

True to size and great quality

These pants are so comfortable and very well made. This is my 6th pair of pants from Baleaf Sports and I love all of them. These are the first that are insulated and, while most of the cold weather has been and gone, I can tell these will keep me very warm during winter months in New England.

11. mars 2025
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Svar fra Baleaf Sports

Thank you, Debbie! We're so happy to hear that you love your Baleaf pants—six pairs is a true testament to that! The insulated ones will definitely have your back when winter rolls around in New England. Stay cozy, and we appreciate your support!

Vurdert til 5 av 5 stjerner

Excellent customer service

I am extremely happy with the customer service. My queries are always promptly dealt with and I am being informed about a delay in my order. The customer service staff advise about choices or how to go about returns and exchanges in a friendly and polite manner, and I never have to wait long for a reply.

13. mars 2025
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Svar fra Baleaf Sports

Thank you so much, Eva! We truly appreciate your kind words and are thrilled to hear that you’ve had a great experience with our customer service team. Keeping our customers informed and making the process as smooth as possible is always our goal. If you ever need anything, we’re always here to help!

Vurdert til 5 av 5 stjerner

I received excellent customer service!

Aaron in customer service worked with me after a mixup in communication. He was extremely helpful and diligent and stuck with me until issue was resolved to my satisfaction, Excellent customer service can be hard to come by these days, so I am very appreciative.

24. februar 2025
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Svar fra Baleaf Sports

Excellent customer service can be rare, and we’re grateful for the recognition. Thank you for sharing your experience!

Vurdert til 5 av 5 stjerner

Order statuss

I emailed Baleaf regarding an order placed January 1st..I received a quick reply addressing my order. Aaron was very helpful and courteous. He was also sincere in helping me and resolved my issue.

Thank you Aaron!

12. februar 2025
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Svar fra Baleaf Sports

Customer satisfaction is our priority, and we truly value your feedback!

Vurdert til 5 av 5 stjerner

I bought 4 pairs of these amazing…

I bought 4 pairs of these amazing pants! They are so perfect for everyday wear, outdoor sports, and most of all, travelling! The light fleece lining is perfect for those chilly, drafty airplanes, etc. I live in FL and they are perfect for those early morning cooler temps. As travel wear, you can sleep in them and wake up looking sleek & stylish - no need to change before that meeting or touring. They also fit true to size.

11. februar 2025
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Svar fra Baleaf Sports

Thank you for your support! We're delighted to hear these pants are perfect for everyday wear, outdoor activities, and travel. The light fleece lining, true-to-size fit, and stylish comfort make them a great choice. Enjoy your four pairs!

Vurdert til 1 av 5 stjerner

Return Exchange Policy Bogus

I would be very careful ordering from Baleaf right now. They boast customer satisfaction and a 30-day window to return or exchange any item. I ordered a larger size than usual in fleece-lined leggings and they were still too small. Contacted customer service. Nothing. Contacted returns dept. "Under Review." Today I receive a message that due to their "ongoing system updates" they cannot generate a return label—so they will refund me 30% and let me keep the items. If I had wanted to keep the items I wouldn't have tried to exchange them! Annoying.

19. januar 2025
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Svar fra Baleaf Sports

Please know that we are taking your feedback seriously and will prioritize resolving this issue for you. I would like to personally assist in finding a more appropriate solution, whether that be processing your return as initially requested or exploring any other options that will better meet your needs.

To expedite the resolution, please reply to this email, or feel free to contact us directly at 1.313.546.8766, and we will ensure this matter is handled promptly and to your satisfaction.

Vurdert til 5 av 5 stjerner

Bomber Pants!

First, my pants were super easy to order. Shipping was a tad slow, though only because I ordered them right before Christmas. They come in their own little (reusable) protective package which I think is really cool.

Second, the pants are VERY well made. The construction, design, quality control and fabric is exceptional. I really like the articulated knees, too. I bought these for winter walking and snow shoveling. These pants move well, though they run a tad loose. (I bought a small.) They offer a pretty flattering fit despite the weight.
I've worn them several times now and am really impressed with how warm they are. The fleece lining is very soft and the outer shell wind and rain resistant.
My legs stay warm and dry.
I wear a lot of outdoor clothing, fleeces, down etc. and am particularly fond of a certain brand, who shall remain nameless. The cost of their products is significantly higher than Bayleaf, and the quality is excellent. I am finding Bayleaf quite comproble and about half the price.
You will not be disappointed.
I forgot to add these pants have WONDERFUL pockets! One good deep one for cell phone, two other nice pockets, plus one in the back. All have great zippers and function well.

I am one happy camper!

15. januar 2025
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Svar fra Baleaf Sports

Thank you so much for sharing your detailed and thoughtful review! 😊 We're thrilled to hear that you're enjoying your pants and that they exceeded your expectations in quality, comfort, and functionality.

Vurdert til 5 av 5 stjerner

Good company

I am happy with the windbreaker I ordered and just as happy with the response when I wrote to ask about PFAS in the fabric after reading they were present in many waterproof garments. Aaron wrote back right away and assured me there weren't any. I have no reason not to believe him.

17. januar 2025
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Svar fra Baleaf Sports

Transparency and quick communication are things we value deeply, and we’re thrilled they made a difference for you.

Vurdert til 1 av 5 stjerner

Buy your stuff from AMAZON, their customer Service is the WORST

I have used Baleaf Sportwear for a couple of years and always have been happy with purchases. I usually buy it from Amazon but I decided to check out their website and made a purchase directly from them.

I made my order which comprised of five items. They emailed me and said that we are out of stock on one of your items would you like to sub, so I said yes and provided them with my replacement. My order finally arrived and it was SHORT one of my items. They never notified me or said anything. I had to notify them and their response was pick another item to replace the out of stock item. So I emailed them back and waited and waited and waited. I contacted them again and they said oh we refunded your order. This is not what I decided or what was in my email to the company. I contacted them again and dealt with the AI on their website. It basically told me " tough" luck. I still have all the emails, etc offering me a replacement. I think it is very bad customer service to handle anyone like that. Oh and in my attempts to contact them, I have called NUMEROUS times and never reached a human and left my name, email, phone number time again and again.
I emailed them yet again and expressed sincere attempts at getting this issue resolved fairly. They told me nope, you can order something, give us the order number and we will take 50 percent off. Are you kidding? I understand that people are people and sometimes the wrong decisions are made but............if you are a company and make a wrong decision--- fess up

There are too many companies out there to have to deal with something like this, I will put my review on ANY website where consumers would like honest opinion ---It aint worth it!!!!

15. januar 2025
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Svar fra Baleaf Sports

We deeply apologize for the inconvenience caused by the issues with your recent order and for any frustration you experienced while trying to resolve this matter. Please check your email inbox and spam folder for any updates from us regarding your order.

Vurdert til 3 av 5 stjerner

What happened to Men’s clothing?

I have noticed that Baleaf has also either discontinued or removed Mens items from website.

12. januar 2025
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Svar fra Baleaf Sports

We strive to provide flexible options to address customer concerns, and I’d like to assure you that we’re here to help resolve your issue. Please check your email for further instructions and potential solutions tailored to your concern.

Vurdert til 5 av 5 stjerner

Great Brand and Products

The website was easy to navigate and delivery went smoothly. Loved my mystery box purchase - an amazing jacket that I already love!

10. desember 2024
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Svar fra Baleaf Sports

Your feedback means a lot to us, and we’re so glad we could make your shopping experience enjoyable.

Vurdert til 5 av 5 stjerner

Great customer service

Aaron provided excellent customer service in response to a shipping query I had. Aaron was prompt and informative. Aaron's personalised reply was complete with a sense of humour. Most impressed.

11. januar 2025
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Svar fra Baleaf Sports

At Baleaf, we strive to make every interaction as positive as possible, and it’s always rewarding to know when we’ve succeeded. We'll be sure to share your kind words with Aaron—it’s feedback like yours that keeps us motivated to deliver the best service.

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