I bought some cordless Babyliss hair Clippers from Amazon nearly 2 years ago and they just stopped working. I emailed Babyliss customer service as they had a 3 year Warranty which is very good. France... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My Babyliss Big Hair tool had stopped rotating when blow drying my hair, they are sending me a replacement machine. I am so happy as this is my favourite hair tool. Babyliss, Inka at customer services... Vis mer
Selskapet har svart
I purchased Babyliss hair straighteners from Amazon about a year ago which developed a fault. I contacted Babyliss customer service to see if they could be repaired or replaced. They answered my call... Vis mer
Selskapet har svart
Spoke to a wonderful Customer Service agent, Francesca. She handled my enquiry with the utmost professionalism And I ended up getting the out come of my issue with a new appliance which was great. T... Vis mer
Selskapet har svart
Informasjon om virksomheten
Kontaktopplysninger
Conair Group Ltd, Maplewood Crockford Lane, RG24 8YB, Basingstoke, Storbritannia
- 0370 5133191
- ukinfo@conair.com
- www.babyliss.co.uk
4,8
Enestående
620 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Customer service
I contacted customer service by email as my hairdryer developed a fault after 30 months.
The speed in which this was resolved was exceptional.
In less than 4 hours complaint resolved a new product on its way.
Fantastic customer service
23. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
OUTSTANDING CARE
I recently purchased a Babyliss Pro Shaver. There was a small mechanical problem with it. I emailed Babyliss customer care and Yomna got back to straight away. She is going to send me out a new shaver and I will send back the faulty one. I am just really impressed with how much Babyliss cares about their customers. Well done Yomna and Babyliss. Thank You
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika.
Customer Care Team
Best shaver & company
Best shaver & company , will %100 recommend
19. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Bighair Rotating Brush
I had a problem with my Bighair Rotating brush. They very promptly responded saying they would replace my brush and give me an additional six month warranty. I cannot fault this company, I am very impressed with their customer service.
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Had a problem with my babyliss big hair…
Had a problem with my babyliss big hair rotating brush, very very quick response, as item is only 1 year old, was offered a replacement or my money back with an added courtesy payment, opted for a replacement, they added an additional 6 months onto my warranty, cannot fault their customer service in anyway, will definitely buy from babyliss again, well done
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
From the very first phone call you were…
From the very first phone call you were all so very helpful and understanding, service and advice was simply the BEST,
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika
Customer Care Team
Great customer service
Great customer service! Quick and easy! Didnt have to deal with any bots or Ai ! Issue was resolved within a week!
16. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent company response to an email
The company responded promptly to an email - and have sent me a replacement cable that was otherwise unavailable currently to buy - so I can continue to use my babyliss hot brush. Helpful and responsive approach - I would buy babyliss products preferentially because not only are they high quality but the service is excellent too
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
I’ve had a couple of issues with one of…
I’ve had a couple of issues with one of my clippers from Babyloss. However I have to say that their customer support is outstanding. They get back to you quickly and efficiently . Can I do a special shoutout to a lady called Yomna. She had gone above and beyond to help me and very much exceeded my expectations. Thank you very much
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika.
Customer Care Team
Fantastic
Fantastic, responsive customer service. Couldn't have been more helpful.
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
my 6 monts hairdryder got damaged and…
my 6 monts hairdryder got damaged and Babuliss repace after 2 days without any problems. Very convenient.
Amazing customer service
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Definitely a fault with this product
I received a babyliss x shaver for Christmas. First impression were happy. I loved it. Unfortunately by February the shaver had lost it's power to cut. Even though it's correctly charged. Then whilst troubleshooting I see hundreds of reviews with the same issue. Surely this is a fault with the product and at £60 for 4 weeks of use is simply not good enough.
1. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning Daniel,
Thank you for taking the time to share your feedback and we are really sorry to hear about your experience with the shaver.
This is certainly doesn't sound normal, we are happy to help you resolving this issue, if you can kindly contact our customer support team on support@babyliss.co.uk or you can call us on 0370 513 3191
Kind Regards,
Yomna.
Customer Care Team
Great Customer Service
Like other reviewers have said, I received great, professional customer service from Philippa and Sandra. I had an issue with my Babyliss hairstyler after owning it for 14 months. Contacted Babyliss who quickly dealt with the matter and are sending a replacement to me.
I am very happy with your customer service!
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Friendly and efficient
A friendly advisor listened to the problem I had with my Cordless gas tong and helped to resolve the issue speedily.
Inka couldn't have been more helpful and patient and is a credit to the company.
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Fantastic customer service!
Fantastic customer service!
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Fantastic and professional customer…
Fantastic and professional customer service. Had a babyliss airstyler that had stopped working after 14 months. Contacted babyliss who quickly dealt with the matter and are sending a replacement to me. Very happy with this experience.
9. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Perfect customer relations
I have just experienced the most professional dealings with Babyliss. From start to finish they have been prompt to answer, extremely clear in any information they require and helpful with my questions. I would absolutely recommend their customer service to anyone. They could not have been any more helpful if they tried.
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Excellent and very prompt service
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
Excellent customer service
Excellent customer service. Got a faulty product and their reply is quick and easy. Solved my issue in 1 day. Can’t be anymore happier.
26. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Afternoon,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Angelika .
Customer Care Team
Great product and fantastic customer service
I received a Babylis Hair Straightener as a gift for Christmas. The product itself was great, just as good, if not better than the over priced salon brand I owned previously. Unfortunately, after a few weeks they suddenly stopped working. As they were a gift, I did not have a proof of purchase so could not return them to the store. I contacted Babylis customer service with details of the issue. They replied within a few hours asking for further details and photos of the product. Less than 24 hours later they confirmed that a replacement product was being sent, with an extended period of warranty. I am extremely impressed with their prompt and helpful customer service, and would definitely recommend Babylis as a brand to use in the future.
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Babyliss
Good Morning,
Thank you so much for your feedback, we are delighted to hear that you are happy with the service you received and how it was resolved.
If we can be of any further assistance please do not hesitate to contact us again.
Kind Regards,
Yomna.
Customer Care Team
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