Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The dress is beautiful, fits perfectly without having to make it a custom size. The customer service team were helpful also. Only issue is I had wanted to order 2 dresses to try and see which one I pr... Vis mer

Vurdert til 5 av 5 stjerner

I had an absolutely wonderful experience with both ordering and shipping. Upon ordering i have received email to make sure if I want to order regular size or customized (which I skipped when origina... Vis mer

Vurdert til 5 av 5 stjerner

AW Bridal is an amazing place to purchase a dress for any occasion when you want to stand out in a room of people. My dress not only matched my vibe but it fits super well and true to size. Can't wait... Vis mer

Vurdert til 1 av 5 stjerner

I would not recommend. I first paid for two dresses with the intention of trying both on and sending one back. I received an email stating that wasn’t allowed and I had to choose one dress even though... Vis mer

Informasjon om virksomheten

  1. Brudebutikk

Opplysningene stammer fra ulike eksterne kilder

At AW.Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party décor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won’t cost you a fortune ...


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 37 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

GOOD QUALITY BRIDESMAIDS DRESSES

I bought 8 dresses for my bridesmaids. THE REGINA DRESS and it looked amazing! Same as the picture. Slightly small then usual size tho! The customer service was very kind and helped me a lot.

3. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

AMAZING Dress and EXCELLENT Customer Service

Dear AW Bridal Team 💜⭐⭐⭐⭐⭐💜

My Mother of the Bride dress arrived much earlier than I anticipated, THANK YOU SO MUCH!!!

Honestly, this was my first time to order a dress online for such an important occasion, I was a little nervous in the beginning.

I just tried on the dress and it fits ABSOLUTELY PERFECT IN EVERY WAY, it is exactly what I was dreaming of.

I am IN LOVE WITH THIS DRESS and it makes me feel like a PRINCESS QUEEN for my daughter's wedding day.

I am SO very happy with the EXCELLENT quality, fit, color and customer service with our email communication.

I am SO impressed and THANKFUL for the entire AW Bridal Team.

THANK YOU for helping to make me feel beautiful in my dress and THANK YOU for everything!!!!!

Happy and sincerely,
--Julie

16. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The dress is very nice. Size on point. Excellent Customer Service

The dress is very nice! The sizing is on point. I’m very thankful that they have a free custom size option. The color and design are beautiful! ♥️ Customer service is also very responsive. They send an email right away to confirm the measurements, which was helpful because I accidentally entered a wrong number in my order. They make the dress very fast and shipment is fast too and Im from the Philippines. 😄 I received mine less than 2 weeks after ordering.

14. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fit like a glove and would recommend

Honestly, I was hesitant about ordering a dress online, and my friends thought I was crazy. I was nervous, but when the dress arrived, it looked exactly like the picture, if not better. It's true to size—I'm a 2, and it fit like a glove! The dress was perfect, and everyone found it incredibly beautiful. They couldn't believe I bought it online; it became a running joke. I'm grateful I found the website, and they were very accommodating. Every time I emailed to ask a question they always got back to me promptly!

18. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The quality of the dresses are great…

The quality of the dresses are great and shipment is very quick. Customer service is extremely kind too. I ordered dresses from her for multiple occasions and they did not disappoint at all, I just had to shorten them but that wasn’t a problem. You could also customize the size.. so that’s really great. Love this place!! I’m ordering two more dresses for another occasion as well. 😁❤️

23. oktober 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My dress was just beautiful

My dress was just beautiful. I received so many compliments on it. It felt like it just floated - so light and easy. I wore it for my son's wedding. As a bonus, I tossed it in the washer (on delicate) after walking through a spill and it looks like new. I recommend taking advantage of their offer to tailor the dress - especially to remove the built in bra and maybe adjust the length. Very easy to deal with.

15. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely wonderful

AW bridal was so accommodating. They were so easy to work with and really made me feel special with how much they cared about if this dress fit! I am plus size so it's hard for me to order something online. I got the dress super fast and it fits PERFECTLY! I was almost in tears i can't say enough positive feedback about AW!!

11. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible dresses, refund was processed

I got a bridesmaid dress that looked horrible on me. The dress has too much fabric and doesn’t bring out my best shape.
Customer service is pathetic. First, they don’t answer the phone. You just communicate by email. Second, the return policy is not clear. Basically, you can’t return anything you order even if it’s not custom made for one’s measurements. Would not recommend at all.

Update 09/12/2023

Customer care reached out following my review above and refunded the full cost of the dress and shipping. They apologized for the inconvenience.

27. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til AW Bridal

Svar fra AW Bridal

Your issue has been resolved. Thank you for your second order and updated the view.
If buyer purchase a dress in standard size, we could accept return upon 30 days receiving and the dress must be in its original condition. Return postage charges will be the responsibility of the customer if there is nothing wrong on our end. Pls also note that customized dresses cannot be returned. You can view our specific policy at this link: https://www.awbridal.com/return-policy.

Vurdert til 4 av 5 stjerner

The shipping took a while and ended up…

The shipping took a while and ended up being delivered to the wrong address (through no fault of the company). The company was very helpful the whole time and checked on my order status every time I asked. Once I finally received my dress, it fit perfect (I got a custom size), and the quality is great.

29. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never again!

Sadly, the dress I received was terrible. I sent them my custom measurements and the only thing that fits, is the waist. The top is a mile too big and falling off the shoulders. The neckline seam was poorly sown and doesn't lay flat, there is a very noticeable puker below the zipper on the back, and awkward pukers of materials on each side below my hips. The dress is also far too long. Lesson learned.

29. august 2023
Anmeldelse skrevet uten oppfordring
Logoen til AW Bridal

Svar fra AW Bridal

We're really sorry to hear about the issues you've encountered with the fit of your dress. Our aim is to provide dress that fit perfectly, especially when they are tailored to the specific measurements provided by our clients. Unfortunately, without a follow-up or photos, our ability to investigate and assist is significantly limited.

Vurdert til 5 av 5 stjerner

The dresses from AW Bridal are so…

The dresses from AW Bridal are so gorgeous! They have such a knack from creating wow factor gowns! I love how the material hangs and shows off the classy designs. Very unique and beautiful work. Highly recommend!

13. august 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love it

Love it
I ordered many dresses for weddings that are coming up and didn’t like any of them. Took a chance and ordered from AW Bridal and loved it! I liked the material, the fit and the style, so much that I ordered another one in another color.

20. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

WOW words can’t explain amazing!!!

I like leaving reviews to help out the next person and I absolutely love this! I'm a bigger girl usually 16/18 in pants. & this dress is soooo beautiful, comfortable & form fitting. It compliments my body type. I really wish i found clothes this easy. & the price was affordable! I know i will be ordering another color. This dark green is to die for !!!!

28. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible company

Horrible company. I placed an order. Received it in a timely manner. The dresses were horrible quality and did not look like they did online. I sent an email to get a return label. Took three emails and over and over a month before they responded. They only wanted to give me a partial refund and make me keep the dresses. To this day they have not refunded my money but I have shipped the dresses back. Also they are not in the USA. They are in China and lie. I would not recommend using this company.

20. april 2023
Anmeldelse skrevet uten oppfordring
Logoen til AW Bridal

Svar fra AW Bridal

We want to extend our sincerest apologies for the dissatisfaction you've experienced. It is our goal to provide quality products and a smooth return process, and it is clear we have not met these standards in your case.

We want to clarify that we do provide a US return address to you. However, there seems to have been a misunderstanding regarding your return, as we were not made aware of the shipment. We only received the return tracking number several months after the return was initiated, at which point we promptly issued your refund.

We understand the frustration this delay has caused and we are taking steps to ensure that our communication channels are more responsive to prevent such occurrences in the future.

Vurdert til 1 av 5 stjerner

DO NOT USE

DO NOT USE

I got a promotional email from this company and I could see all the emails of other users who got the same email. That is a huge breach of privacy and confidential information.

13. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til AW Bridal

Svar fra AW Bridal

We have been made aware of a significant error where a recent promotional email from our company inadvertently displayed the email addresses of other recipients. We recognize this as a serious breach of privacy and confidentiality, and we cannot express enough how sorry we are for this mistake.

Upon discovering this issue, we immediately launched an internal investigation to understand how this breach occurred and to implement measures to ensure it does not happen again.

We deeply value the privacy and trust of our customers, and we are devoted to upholding the highest standards of confidentiality. We want to reassure you that we have not detected any further unauthorized disclosure of personal data as a result of this incident.

Vurdert til 5 av 5 stjerner

Amazing Experience Overall!!!

I had the most amazing experience with the Bridal Team. I was offered the opportunity to have my dress customised & I'm elated that I took up the offer. Initially, I was hesistant since it is usually a challenge to have dresses sized to what I describe as my "unusual" body shape. However, the Bridal team did not fail to deliver. The dress was sized to perfection. It was beautifully designed & created with high quality fabric material. The team was super helpful & professional. Their service is impeccable. I highly recommend this company & I can say hands down, that you will be completely satisfied with your product. This was my first experience with them, and this will not be my last. Thanks Bridal team. You guys rock!!!! I absolutely adore my dress and I appreciate your wonderful service.

2. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Custom Sizing was PERFECT!

I got a bridesmaids dress for a wedding this summer. My body doesnt really fit into normal sizes, so I choose to go custom sizing. The results were PERFECT! The dress was the perfect fit and I did not have to get it resized at all. The quality is really nice and the fabric was as well. The customer service was also superb. I like how they confirmed the sizing before they started making the dress. They were always quick to respond, which was a plus.

1. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Sizing is VERY off, must get custom sized

Ok so the pros: the quality is actually pretty good. The fabric has a nice feel. The custom sizing was done perfectly.

The MASSIVE cons: 1) they have their address as California, USA. They are in China. Everything is made and sent from China. This isn’t necessarily a big deal except for one thing; 2) the sizing. It’s a mess. I got a custom size for one dress, so thankfully that was fine, but wanted another for a backup and bought a ready to ship one (meaning they don’t make it to order like the others on offer). RtS is a fraction of the price, and now I know why. I wear a US 8 or 10. Using the measurements in the sizing chart, that equates to an AW 14. But when it got to me I couldn’t even zip it up. I would need probably an 18 in their size to fit me. So the chart is bogus and their sizing is too.

However, the colors are beautiful and the fabric is nice. You get a pretty dress for 100 bucks and since it’s for one day that’s not so bad. Just whatever you do, get a custom size with your exact measurements. They do it for free, and it’s the only way you are getting the right size.

1. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love working with AW Bridal

I love working with AW Bridal! They're great to communicate with. I'm a wedding photographer, and I've seen a lot of wedding gowns at all different budgets. Usually, gowns at lower budgets feel flimsy and cheap. I can honestly say that I've been very impressed with the quality of every AW Bridal dress I've photographed. If you're a bride on a budget but still wanting a gorgeous gown, I'd definitely recommend AW Bridal!

10. april 2023
Anmeldelse skrevet uten oppfordring

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