Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

The dress is beautiful, fits perfectly without having to make it a custom size. The customer service team were helpful also. Only issue is I had wanted to order 2 dresses to try and see which one I pr... Vis mer

Vurdert til 5 av 5 stjerner

I had an absolutely wonderful experience with both ordering and shipping. Upon ordering i have received email to make sure if I want to order regular size or customized (which I skipped when origina... Vis mer

Vurdert til 5 av 5 stjerner

AW Bridal is an amazing place to purchase a dress for any occasion when you want to stand out in a room of people. My dress not only matched my vibe but it fits super well and true to size. Can't wait... Vis mer

Vurdert til 1 av 5 stjerner

I would not recommend. I first paid for two dresses with the intention of trying both on and sending one back. I received an email stating that wasn’t allowed and I had to choose one dress even though... Vis mer

Informasjon om virksomheten

  1. Brudebutikk

Opplysningene stammer fra ulike eksterne kilder

At AW.Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party décor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won’t cost you a fortune ...


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 37 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Amazing Service and Quality

I am 8 months pregnant, and I was so anxious about this dress, but AW Bridal not only sent it on time (early), but they also took careful attention to the crafting so that it fits like a gem. I feel comfortable and confident to support my best friend on her big day, and I'm so thankful for AW Bridal and their craftsmanship to make it all possible! Impressed is an understatement. I also used them for my own wedding, and it’s been a win both times :)

8. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Flawless dress

Order the dress in advance because they want to confirm with you that you ordered the right size because it’s customer made. It came in right on time and it is beautiful!! It fit my daughter flawlessly. It’s her graduation party dress and took professional photos with it. It is beyond gorgeous. Aw bridal kept in touch via email and made sure I got it on time.

23. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do NOT Trust !

Ordered a wedding dress that was guaranteed to be delivered in 3 to 6 days and paid expedited shipping to ensure it shipped even faster. Two weeks later the dress had not been shipped and three weeks later the dress which was supposed to be shipped from LA, Calif was actually shipped from China. A month later still no dress! They lie on the phone and will bait you on!
DO NOT TRUST this CHINA company!

20. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra AW Bridal

First and foremost, we sincerely apologize for the frustrating experience you’ve had with your dress order—this is far from the service we strive to provide, and we completely understand your disappointment.

We want to clarify that most of our dresses are made-to-order (both standard and custom sizes). This means each dress will be manufactured by our factory after an order is placed, and this production tailoring time is clearly outlined in the product listing.

Under normal circumstances, the shipping time via expedited shipping service to U.S. customers is about 5 days. Regrettably, your order in May coincided with unexpected changes to U.S. customs clearance policies—a factor beyond our control that caused significant delays in delivery.

To make this right, we would be happy to refund the full expedited shipping fee to you as a gesture of our sincerity. We truly value your trust and hope you’ll give us the chance to correct this experience.

Vurdert til 5 av 5 stjerner

Great company

First dress ordered was lost in the mail. I messaged the company and they expedited another dress, free of charge! Excellent customer service and quick to respond to questions. Thank you again for all your help! Beautiful dress! It fit perfectly!

29. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had the privilege of partnering with…

I had the privilege of partnering with AW Bridal for a photoshoot. They let me borrow a dress and even sent me some other ones, and when I tell you their dresses are such amazing quality, I really mean it! I would definitely recommend them to any bride looking to buy high quality wedding dresses. Thank you Aw Bridal!

1. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great customer experience

I was very impressed by the customer support at every step of the process ensuring everything was just right. I was worried about the top being too low cut and the team was happy to help with no extra cost. There were a few odd stitches in some places but overall I am very happy with my dress and AWBridal.

11. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

High Quality!

As a wedding photographer, I have had the chance to work with AW Bridal and their products several times. I have been so impressed with the quality of their pieces and the communication of their customer service. Would highly recommend them to anyone looking for dresses for a formal occasion!

24. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was lucky to photograph many of their dresses…

I was lucky to photograph many dresses from Aw Bridal. I am a wedding photographer, and worked with the brand four times over the last two years. I’ve seen my fair share of dresses, but Aw bridals wedding dresses are simply so beautiful! They always fit my models perfectly and either are giving a wow effect or or dainty and cute look… The materials are very good! Especially for the price of the dresses. I am always surprised when I receive one of the dress in the Mail of the beautiful quality. The sewing is neat, the lace is always beautiful, the lining is adjusted… I really recommend scrolling around their catalogue and if you find one that catch your eye, go for it! They’re absolutely gorgeous.
The brand has always been very kind and responding.

31. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Ordered delayed but finally received.

I ordered my dress January 7th and finally received it March 27th. After much back and forth with USPS and AW Bridal it was determined that the package was lost in the mail. AW Bridal made another dress and it was mailed promptly. The dress is gorgeous !

27. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Extremely pleased with my purchase

This is a beautiful dress that is beautifully made. It fits me perfectly - as if it was made to my exact measurments. An the quality is amazing! I'm very pleased with this purchase! Thank you:)

25. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So happy with my dress!

I am beyond thrilled with my dress from AW Bridal! I was initially nervous about ordering online, especially since I needed custom measurements, but they absolutely delivered. The first thing I noticed when my dress arrived was the incredible quality—the fabric is heavy, and the dress was beautifully made. The fit was absolutely perfect! It feels like it was tailored just for me. AW Bridal is the real deal, and I couldn’t be happier with my purchase.

24. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not support this business!

Please do not make the mistake of trusting this business. I ordered 2 dresses and received my confirmation for the transaction, then a while later was notified that one of the dresses wasn't actually available. The first dress arrived and was nothing like what I had ordered. The style, color and fit were all wrong. I requested the dresses I ordered be sent to me and instead was told they'd give me a $40 refund to "alter" the dress I'd been sent that wasn't the right order in the first place. I've gone back and forth with them multiple times just to get my refund on both dresses. It's now been a 3 week ordeal, I just got my money back this morning and am starting my dress search all over again. Very frustrating.

7. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra AW Bridal

We sincerely apologize for the distress this experience has caused you. We understand that our service has not met the standards you rightfully expect. Please know that we are taking this matter very seriously and are fully committed to rectifying these issues. We are in the process of implementing comprehensive improvements across all aspects of our operations, from inventory management to quality control, to ensure that every customer interaction with us is seamless and satisfactory. We are glad that we were finally received the full refund and we hope our future actions will restore your faith in our company.

Vurdert til 5 av 5 stjerner

I had a wonderful experience with this…

I had a wonderful experience with this company, they kept in constant contact and were able to make the neckline higher for me. The fabric is beautiful and they kept in contact for the shipping & gave me the tracking info. I ordered a half size up and I have to get it taken in a little therefore it’s true to size. I’m pregnant so I wanted to give myself extra room. Beautifully done.

10. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

I was in between sizes and ordered the size larger. When I placed the order they asked for for a few measurements. After I sent the measurements they informed me that the dress I ordered would be too big and with a few more measurements they could custom size my dress for no extra charge. The dress arrived a few weeks later and fits perfectly! I am 5'11 and long waisted. The process was easy and the dress is gorgeous!!

6. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Not reliable - Impossible returns - Late packages

Not reliable! Every person in the bridal party had trouble with this company. The would not let people order two sizes to compare sizing. I paid for extra for fast shipping and it was still WEEKS late because the company did not pay a duty fee. When it arrived, the dress was too small. I requested a return. They basically told me no because it is expensive to return items to China. They also do not pay for return shipping, even though their is no mention of this on their website. This company was such a hassle to use.

3. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til AW Bridal

Svar fra AW Bridal

Dear customer, we sincerely apologize for the frustrating experience you had. We'd like to explain that our stance on not recommending ordering multiple dresses for selection is due to most of all our dresses being made - to - order rather than in - stock, as noted in our return policy, which need additional tailoring time for them. We're sorry about the shipping delay from the unexpected duty fee. Typically, our shipments didn't incur such charges. We're glad we managed to resolve part of the issue with a partial refund. We're committed to significant improvements and hope our future actions will restore your trust.

Vurdert til 1 av 5 stjerner

DO NOT BUY FROM THEM!!

DO NOT BUY FROM THEM!!! My bridesmaids ordered their dresses months ago and just now receiving them. One had to quite literally track her dress down because they sent it everywhere but the delivery address and one of them ordered hers the very first day I told her the site which was Dec 16 and it is now Feb 27th and they marked it delivered, and SHE NEVER GOT IT. They said "sorry, we are just going to issue you a refund" after having to track down someone for her to talk to. MY WEDDING IS NEXT MONTH!!!!

27. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til AW Bridal

Svar fra AW Bridal

Dear customer, we are truly devastated by the extreme inconvenience and distress we've caused you and your bridesmaids. We understand how crucial these dresses are for your upcoming wedding. While we acknowledge that the logistics issues, like the misdirected and undelivered dresses, were beyond our direct control, we take full responsibility for the outcome. We're glad we could offer a refund as a solution, but we know it doesn't make up for the trouble. For future orders, including those for your wedding party, we've already switched to a new logistics partner to minimize such problems. We sincerely hope you'll see our commitment to improvement and that we can still assist you in making your wedding beautiful.

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