Shannon was very helpful and understood our request instantly. Through her hard work she was able to get a quote which we were happy with enabling us to stay with yourselves rather than take our busi... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
your telephone service is diabolical... "you are number 31 in the queue.no response after an hour waiting. Ask for call back No one responds. Have been unable to contact a Mohammed in your office who... Vis mer
Selskapet har svart
Generally a very simple transaction. Have had some issues with upload of data and subsequent calls to resolve. However, the "your call is important to us which is we don't employ sufficient staff to d... Vis mer
After I brought the policy it asks for your a copy of your licence and a DVLA code to check your convictions, this didn't bother me but it's a bit overkill as if you lie about your licence and convict... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Car Insurance from the U.K Breakdown specialist!
Kontaktopplysninger
St James House, 27-43 Eastern Road, RM1 3NH, Romford, Essex, Storbritannia
- 01708 985510
- info@autonationalinsurance.co.uk
- www.autonationalinsurance.co.uk
3,8
Bra
112 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
HORRENDOUS SERVICE
First time very experiencing such awful customer service from this insurance company as a NEW customer! Kept being told that someone will call me back and surprise surprise, NO ONE CALLS! I am so disappointed to say the least! Please sort out your service
10. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.
It was better than some but I still…
It was better than some but I still think premiums are too high
30. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Quick and easily set up my car insurance
6. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you very much for the review, it’s great to hear things went well.
Really happy
Really happy, everything was made very simple. Explained well
6. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for your kind words and 5-star review.
Car Insurance
Perry answered all my enquiries in an efficient, clear and efficient manner - a non confusing approach.
I was able to purchase my car insurance with confidence.
6. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for your review, we really appreciate your comments about Perry. We will pass on the feedback
Very thorough through out excellent knowledge
Very thorough through out
5. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Quote happy
The operator was polite and helpful.
Much appreciated.
Thanks
5. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you very much for the review, it’s great to hear things went well.
Very straightforward and easy process…
Very straightforward and easy process to insure my car.
4. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Good call
it was very easy getting through and the price was right
3. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you very much for the review, it’s great to hear things went well.
Great service
Amanda was very friendly, helpful and informative - great service.
29. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for your review, we really appreciate your comments about Amanda. We will pass on the feedback
Ridiculously high fees, avoid
Very bad experience, had to cancel within 7 days and was charged £141 for the privilege, more than half the years insurance.I expected an admin fee but that’s day light robbery
2. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for your review, we take on board all feedback that has been given and do our best to put things right. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact info@autonationalinsurance.co.uk
Great service
1. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
So easy to set up the policy and good…
So easy to set up the policy and good value
27. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
Thanks and good service
27. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
Svar fra AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
you increased the premium quoted by the…
you increased the premium quoted by the comparison site by c£2
25. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further.
Everything was clear to understand and…
Everything was clear to understand and easy to process
25. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you very much for the review, it’s great to hear things went well.
Easy and straightforward
25. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for insuring with us and thank you for the feedback.
I contacted your office as I'm unable…
I contacted your office as I'm unable to access your portal and after approx 30mins waiting on the phone i'm still unable to access the portal
22. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra AutoNational Insurance
Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on info@autonationalinsurance.co.uk we will be happy to investigate this further.
Svar fra AutoNational Insurance
We always appreciate customer feedback and are pleased to hear you were happy with the service.
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