We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
We had only very recently picked up the motorhome and so the warranty was just a week or so old. Late Friday night, leaving for Spain the following Monday and the engine management light came on... Vis mer
Selskapet har svart
Process is lengthy and feels complicated. Needing to get the quote from the garage, then getting the garage to forward to quote, then having to wait for the process to be accepted then having to book... Vis mer
Selskapet har svart
This co is good but,they make it extremely difficult online for elderly customers. If you go through their process you’ll be off the road for weeks. Best business plan is,make the claim,get it sorted... Vis mer
Selskapet har svart
I’ve had a really positive experience with Autoguard. The team were very helpful throughout the whole process and kept me updated when dealing with my warranty claim. They were quick to respond to m... Vis mer
Selskapet har svart
Autoguard Warranties Ltd is a business to business provider of extended warranty and insurance services to motor dealerships. We take care of the financial liability a motor dealer has when they sell a used vehicle, in addition to creating upselling opportunities that benefit both dealership and customer alike.
Building 5, GU16 7ER, Camberley, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I bought the car 2 months ago. Trying to find a garage to fix my car . They don’t cover for problems that were already diagnosed in the car before I buy it . They don’t cover nothing. I feel unsafe to drive my car and I can’t afford to fix these problems. I suppose to have guarantee for my car . All lies . The problem was in the car . I found it out in motorway when my car wasn’t stable and the brakes make a big noise all the time .

Svar fra Autoguard Warranties Ltd (United Kingdom)

Svar fra Autoguard Warranties Ltd (United Kingdom)
I’m disappointed with Autoguard Warranties. I purchased their premium warranty in good faith, and they were fully aware of my car’s age and mileage at the time of sale. However, when I needed to make a claim, it was declined based on those exact factors.
This feels extremely misleading. If my vehicle didn’t meet the criteria, that should have been made clear before I paid for the policy. Instead, I’ve been left out of pocket with a warranty that doesn’t deliver when it matters.
Overall, I feel misled and would not have chosen this warranty had I been given the full picture upfront. I would not recommend.

Svar fra Autoguard Warranties Ltd (United Kingdom)
Autoguard warranties great, they have an app which is easy to use. Paid out in quick time

Svar fra Autoguard Warranties Ltd (United Kingdom)
Don’t waste your money the list of exclusions and reasons you are not covered are very long

Svar fra Autoguard Warranties Ltd (United Kingdom)
I’ve never purchased a warranty before but I have to say I was very impressed by the business during a recent claim! I had a claim approved that my garage said was normally excluded by other providers! The staff were very helpful during a call and I was over the moon when my claim was approved as it saved my a fortune…money I didn’t have! Therefore I would highly recommend this business!

Svar fra Autoguard Warranties Ltd (United Kingdom)
fast response, helpful staff and all the information needed

Svar fra Autoguard Warranties Ltd (United Kingdom)
This company treated us very badly. 2 people over 77, left not knowing how to get home, over 130 miles away with a broken down car. No good advice, only jargon which we didn't understand. Very bad, do not use them.

Svar fra Autoguard Warranties Ltd (United Kingdom)
Declined as you said it isn’t covered but it’s literally listed as covered

Svar fra Autoguard Warranties Ltd (United Kingdom)
Unbelievable brilliant company...don't expect it these days...polite well mannered, clear communication..on the ball from the start...very helpful paid what they said without hassle...definitely 5 star company

Svar fra Autoguard Warranties Ltd (United Kingdom)
I phoned the northern Ireland office to make a claim the lady was very helpful a talked me through what I had to do and what was needed to make my claim . I then sent every thing I needed to . And the claim went through and received payment one week later

Svar fra Autoguard Warranties Ltd (United Kingdom)
Fast efficient and really easy to deal with!! Great Warranty and great service!!

Svar fra Autoguard Warranties Ltd (United Kingdom)

Svar fra Autoguard Warranties Ltd (United Kingdom)
My doghter phoned 4 me and thank s 2 ur team 4 fixing the car 4 me I didn't Ave 2 do anything just phone u and u sorted it out 4 me thank s so mutch and I hope nothing else go s wrong with it thanks 2 ur team agen

Svar fra Autoguard Warranties Ltd (United Kingdom)
From my first call, i recieved very helpful and grear help in soeting out my claim. First Class Service.

Svar fra Autoguard Warranties Ltd (United Kingdom)

Svar fra Autoguard Warranties Ltd (United Kingdom)
Autoguard paid £300 of a £400 garage bill - cutting the manhours in half. Despite that, happy that they helped with the cost of the repair.
Everyone I spoke to/emailed were extremely polite and helpful - however, they ONLY communicate with the named person himself and/or respond to the email listed (ie mine - herself). People have partners and share costs/bills despite not actually being married ... perhaps Autoguard should start to realise that. Men are not always the organisers in a relationship nor IT literate.

Svar fra Autoguard Warranties Ltd (United Kingdom)
Excellent communication and payed the garage straight away.
10 out of 10

Svar fra Autoguard Warranties Ltd (United Kingdom)
Excellent Service! Well Done Autoguard.

Svar fra Autoguard Warranties Ltd (United Kingdom)
Only received part of the total cost have to pay for diagnostic they got ya there as it has to be a vat regetstad garage so prices are exstaushnaust only py a % my total price was £430 I got £249 back ??
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