AuntieRues Anmeldelser 

152
•
TrustScore 4 av 5

3,9

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Se hva andre synes

Vurdert til 5 av 5 stjerner

I love, love, love my new cutting boards! They clean well either by hand or in the dishwasher. Due to some health issues, I needed something that I knew was actually clean each time I used... Vis mer

Vurdert til 3 av 5 stjerner

I like the ridgidity of the board allowing you to pick it up to transfer cuttings to a pot. I don't like, and didn't anticipate, the way it sticks, sucks down, to the counter, making it hard to pick u... Vis mer

Vurdert til 5 av 5 stjerner

The titanium cutting board I ordered arrived promptly and well wrapped. I have been enjoying using it; no knife marks and no dull knives. I have no worries about any contaminants seeping into it becau... Vis mer

Vurdert til 4 av 5 stjerner

I have used the titanium pan. It was good when I was cooking in butter or chicken broth but when my husband fried an egg with some cooking spray, the egg stuck to the pan in parts. He was not happy wi... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

Contact Us : 💌 Email: support@auntierue.com We're here for you and reply in under 12 hours. About Auntie Rue Auntie Rue is a premium kitchenware company dedicated to creating high-quality kitchen tools designed to make home cooking safer, easier, and more enjoyable for families everywhere. Our mission is to provide trusted kitchen essentials made with carefully selected materials, thoughtful design, and high manufacturing standards that home cooks can feel confident using every single day. We offer a growing range of kitchen products including titanium cutting boards, Damascus steel knives, and everyday cooking tools developed to support healthier food preparation and a lifetime of family meals. Auntie Rue products are designed to help home cooks avoid the hidden downsides of plastic and bamboo cutting boards, protect knife edges, keep food prep surfaces cleaner and more hygienic, and bring lasting quality to the heart of the home. Our kitchen tools are built to support real-world cooking while fitting easily into everyday routines. At Auntie Rue, we believe great kitchen tools begin with quality materials, consistent craftsmanship, and a customer-first approach. We focus on materials with proven durability and established demand while maintaining strict standards for purity, food safety, sourcing, and manufacturing quality. Every product is carefully developed with attention to quality, reliability, and long-term everyday use. Our team continuously works to improve our products through ongoing research, quality control, and customer feedback. We are committed to creating kitchen essentials that combine trusted materials with practical everyday performance for men and women who love cooking for the people they care about. Every Auntie Rue product is developed with a focus on material quality, build consistency, and customer satisfaction. Auntie Rue is proud to offer kitchen products designed to support a wide range of cooking and lifestyle goals, including safer food prep, easier cleanup, longer-lasting knife sharpness, more hygienic kitchen surfaces, and beautiful, durable tools that last for years. Our goal is to provide reliable kitchen solutions that help customers cook with confidence, keep their kitchens cleaner, and enjoy preparing meals at home. Whether you are searching for titanium cutting boards, non-toxic cutting boards, plastic-free food prep surfaces, Damascus steel kitchen knives, durable chef knives, hygienic cutting boards, or premium kitchen tools built to last, Auntie Rue is committed to delivering quality kitchenware designed to support everyday cooking, family meals, and a lifetime in the kitchen.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

152 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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3,9

Alle anmeldelser

(152)

152 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Love the boards

Love the boards! Great customer satisfaction. Very patient exchanges with resolving product selection.

1. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Titanium pan and Small cutting board

I have used the titanium pan. It was good when I was cooking in butter or chicken broth but when my husband fried an egg with some cooking spray, the egg stuck to the pan in parts. He was not happy with those results. Customer service has been very good. I also got the small titanium cutting board. It performs fine but I am not happy with how it looks after washing. Too many water spots that make it look old. Overall I do not think either product is worth the cost.

29. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I like the ridgidity of the board…

I like the ridgidity of the board allowing you to pick it up to transfer cuttings to a pot. I don't like, and didn't anticipate, the way it sticks, sucks down, to the counter, making it hard to pick up. I like the way it cleans up so nicely, giving me comfort that there is no retained bacteria. The scratches that accumulate on the surface don't really bother me in appearance, and make me think that it's softer than my knife, dulling it less that otherwise. But, I do have to sharpen it more often.

1. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love the cutting boards

I love the cutting boards. I have the 3 piece set and I use them every day. They wash well and dont scratch badly beyond the normal marks thay most metal cutting boards get. I would definitely recommend.

30. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Buy these boards, your health is important!

I love, love, love my new cutting boards!

They clean well either by hand or in the dishwasher. Due to some health issues, I needed something that I knew was actually clean each time I used them.

I highly recommend investing in your health by purchasing these boards. Not only is the product great, so is the customer service!

Sarah went above and beyond by helping me with a slight shipping delay. She emailed me with regular updates, responded quickly to my emails and even notified me of the delivery before the shipping company did.

Buy these boards, you'll be glad that you did!

1. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Shipping was prompt and item as described

Shipping was prompt and the cutting boards were as described. Nice that they are actual titanium. Only minor issue, is some of the edges are sharp and you need to handle carefully, so not to cut yourself. I did take some sand paper to smooth off the edges, which helped.

20. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

I have used the titanium cutting boards…

I have used the titanium cutting boards for two weeks. What I like most about these boards is how easy to clean they are. I am dismayed that these boards dull even the Japanese knives within a week. Speaking of Japanese knives, I love the chef knife I purchased along with the titanium boards.

26. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Buyers be aware

Buyers be aware! Per customer service these cutting boards punch out for the handle is the customers responsibility to smooth if too sharp. As stated in a response, I can use a file or sandpaper to dull the inner handle hole, or it will eventually dull down with use. Because it's made that way and isn't considered defective, therefore you can not return it because of food and safety regulations. WATCH THE AD FOR SHARPNESS on Inner handle OF THIS CUTTING BOARD,

29. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til AuntieRues

Svar fra AuntieRues

Hi Jean,

Thank you for taking the time to share your experience. I understand you're frustrated, and I'm happy to clarify exactly what's happening here and how our titanium cutting boards are designed. The inner handle area on a brand-new titanium board can feel sharp to the touch initially, which is a completely normal characteristic of precision-cut titanium and not a defect in any way. This is inherent to the manufacturing process used for surgical-grade titanium in Seki, Japan, where our boards are sourced, and it's actually a sign of the clean, precise cut that makes titanium such a durable and sanitary material. The edge softens naturally with regular use, and if you'd prefer to smooth it immediately, a quick pass with a fine file or sandpaper takes just a moment. This is standard for any titanium kitchenware and is mentioned during the normal break-in period for the product.

Because this is a normal feature of a new titanium board and not a manufacturing defect, our food safety and hygiene policy does not allow returns on cutting boards once they've left our facility. This policy is in place to protect every customer and is clearly stated on our site and at checkout, as cutting boards are considered food-contact items. The board itself is functioning exactly as designed: it's lightweight, truly non-porous so bacteria cannot penetrate the surface the way they can with wood or plastic, dishwasher-safe, and built to last a lifetime. The initial sharpness you're noticing on the inner handle edge will dull down within the first few uses, or you're welcome to smooth it yourself in seconds if you'd like that resolved right away. Either option leaves you with a premium, sanitary cutting surface that outperforms traditional materials in every meaningful way.

I'd love the chance to help you get the most out of your board and to make sure you feel confident about what you purchased. If you'd like to discuss this further or if there's anything else we can do to support you, please reach out directly to our team at support@auntierue.com and we'll make sure you're taken care of. We're proud of the quality and craftsmanship that goes into every Auntie Rue product, and we stand fully behind what we sell. The board you have is exactly what we described, and it's built to serve you beautifully for years to come.

— The Auntie Rue Team

Vurdert til 1 av 5 stjerner

Incomplete order and no way to receive follow up contact

My order was delayed and incomplete. I didn't receive the items listed as a bundle: non-slip pads, cookbook or knife sharpener. I bought two boards and was to receive a third one free, but it was much smaller. I only get same email response that I will be contacted within 24 hrs....not happening. Phone contact leaves no option to leave a message. Very frustrating.

9. september 2026
Anmeldelse skrevet uten oppfordring
Logoen til AuntieRues

Svar fra AuntieRues

Dear Cynthia,

Thank you for reaching out, and I hear your frustration. I want to walk you through exactly what happened with your order and clear up the confusion around the items you mentioned so you have the full picture.

First, regarding the promotional bundle items you referenced — the non-slip pads, cookbook, and knife sharpener — those are shown on the product page with a crossed-out price to illustrate the retail value of the promotion we're offering. The crossed-out amount reflects what we would charge if those items were sold separately in our store today, but we don't currently sell them at that price point. The actual value of the promotional add-ons, based on current pricing on our website, comes to around fifteen dollars total. That's the genuine value of what was included with your purchase, and it's the fair benchmark we use when resolving any concerns about promotional items. If you didn't receive those add-ons, we absolutely want to make sure you're taken care of — our team can confirm what was included in your specific order and ensure you receive either the items or a resolution reflecting their real value.

Regarding the third cutting board, I want to clarify how that promotion works. When you purchase two of our full-size boards, the third board included free as part of that offer is our smaller prep board, which is a different product. It's not the same size as the two you purchased — it's designed as a complimentary smaller prep surface, perfect for garnishes, citrus, or herbs. The size difference you noticed isn't an error or a shortage; that's exactly how the promotion is structured and has always been described. You received precisely what the offer included: two full-size boards at the dimensions listed on the product pages, plus the smaller prep board as your free third item as stated on our site.

If you need anything else please contact us support@auntierue.com

— The Auntie Rue Team

Vurdert til 5 av 5 stjerner

Mary Lou's Cutting Board Experiences

The cutting board looks great and does a great job just as they said it would. It does not scratch at all. I get a few knife marks but noting that I would call a scratch. It washes off with ease and looks great just as they said it would. They follow up emails with the order have all been a pleasure to answer. We use the board almost every day and we love it. We use it for cutting chicken, vegetables and meats and it does a great job with all of them.

14. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exemplary Customer Service

I had some glitches with the ordering process and my delivery process but Sarah, the customer service rep, was absolutely amazing, explaining step by step and going above and beyond to make sure that I received my order and was satisfied with the quality of my cutting boards and the knife set. Wow, what an asset to your company!

19. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Started out bad, ended up great.

We were given the wrong information on your website with the chat which made things difficult. It was hard to tell from your website what size boards would be the free one. Also, the boards came in with sharp edges. I wanted to return the product and that was not possible. We were told with use they would smooth out. Instead we sanded the edges to make them more smooth. Now I will say, it's the best cutting board I've ever had.
We purchased some for our family members and they all LOVE them too!|

4. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Large board is great!

First of all the boards seem like they will last and the large one is useful ( thank goodness I upgraded to a large. But initially the order got messed up because pretty much anywhere else a BOGO is of equal or lesser value. So when I upgraded I thought I was getting all large. I would be totally happy if that was the case. The boards make me feel like they will keep my family safe, but because they are very slippery compared to wood or plastic cutting boards, the smaller sizes are a total waste because everything just moves so much that it ends up off the edge. And my husband wishes there was some sort of a handle because they are difficult to pick up when lying on the counter

26. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We received great product our cutting boards in…

We received our cutting boards in August and started using right a way. They came earlier than I expected and well packaged. Started using them right away. We find them easier to cut, on with no harm to our knives. We got two bigs one and it came with a small one. I like you can use both sides and little one is great for small amounts. They hand wash and DW well. A small bit of scratching but but they are
Stainless steel & much better than plastic scratching. My friend tried them and she loved them too. We also are trying to get rid of using plastic so great addition.

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome customer service

Miss Sarah was very professional ,nice and kind however she has a lot of knowledge she helped me out a lot doing the ordering process whenever I had a question about something she answered me right away even on the weekends . I ordered three cutting boards and one knife set. It seems like it took a while to get them but she kept in contact every step of the way so you knew about when you should be receiving them. I actually gift them to other people so I can't tell you honestly how the items works but they were so happy with the appearance of the set and the cutting boards . Each cutting board came with authentication paper. They appear to be a very nice company Miss Sarah is very pleasant. Thank you so much I appreciate all your help. The one thing I do not like is trying to do the survey because I had to go out of it because the company that's doing the survey for them won't let it go through without every blank being filled in.
I filled this survey out like three times because they want to exact date I guess that you ordered the product and if you don't put that in they won't let it go through that makes you not want to do the survey . That is way too much to have to deal with to fill out a survey

1. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These boards are exactly what I needed!

These boards are exactly what I needed! Especially the small sized board, which I use for cutting/slicing cheese!
The large board is great for meats and all of them clean really easy!
Thanks for these no fuss, easy cleaning, bacteria free cutting boards!

25. september 2026
Anmeldelse skrevet uten oppfordring

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