Great customer service from Athlean X. My order was bundled incorrectly due to my misunderstanding at checkout. I reached out to CS and they resolved the issue very quickly and my correct order is on... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Athlean-X have been one of my constant guides through my fitness journey. Phenomenal plans, and i have tried what most other people have to offer, wethe rit was PT, or an app, or other plans, and... Vis mer
Support was supportive! I bought AX-1 but then fell into the user hype and switched it to Beast. Turned out i didn’t meet the minimum requirements for that program and needed to switch back to AX-1. W... Vis mer
The team at AX Support were very helpful and got all my questions answered and resolved. Loved how professional and prompt they were with my request.
Informasjon om virksomheten
Skrevet av virksomheten
The Athlean-X Workout and Nutrition System, created by celebrity fitness trainer Jeff Cavaliere, will help you build a ripped, muscular and athletic body with science based workouts.
Kontaktopplysninger
P.O. Box 5054, 06881, Westport, USA
- 888-4-ATHLEANX
- support@athleanx.com
- www.athleanx.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
ATHLEAN-X always ready to help
The staff at ATHLEAN-X were very understanding and ready to assist when I asked for a protein powder replacement after a bag of Pro-30G was not to my liking. They shipped a new flavor and it arrived within three days of my request. This powder has certainly helped get me one step closer to my fitness goals.
Tech support was Great
Tech support was very helpful and their response to my email was done in a timely manner.
you guys resolved my problem on a…
you guys resolved my problem on a holiday in less than a few hours so i would say that is excellent service
The Support team were incredibly helpful and friendly
The Support team were incredibly friendly and willing to help. What is more important was that I was the one who made a mistake and the support team were very courteous and willing to help. Not only does AthleanX provide great programs and products, but they have strong customer service. I will most certainly stay connected with AthleanX
Awesome program, awesome support.
Not only are the training programs awesome (completed one, purchased a second), all of the app/site features and resources are great too. But even better than all that, the support team behind the scenes have made the experience top notch. I had some questions about programming and results, and not only received honest feedback (quickly too), I was provided recommendations and support to programs that will help me reach my personal goals. You don't see that often in online programs. Well done.
Support
The people working behind the scene (support) are overall nice and very helpfull. They answer fast but with great detail and are putting a lot of erffort in helping you.
For me it was finding the best workout solution responding to my knee problems. And i‘m absolutly happy thankfull with the result. This will enable me to achive my fitness goals.
Thank you all!
Great Customer Support
Had an issue with my account and even though it was Christmas eve, Judith from support was kind enough to get that sorted and I was able to continue doing the workout.
As for the training … top notch as usual. Jeff is great.
Athlean X review
I trained a lot , but with athlean x it was something else . always train harder and challenge myself and it is not boring at all , always excited to go and train.
And about the Support you will not be disappointed at all .they are fast and always solve you problems.
Tech support
I had an error with my recent order and a got in touch with the technical support team. It was the best tech support ever. They got back to me within the day and sorted out my problem.
Prompt Customer Support
In short, I think Athlean X is amazing, both in the quality of their fitness programs and in the quality of their customer service and technical support. It's not perfect, but I don't expect perfection, not from an individual and not from a company. I do expect honesty and integrity. Mistakes happen, whether in the form of a person doing something wrong or having a bug in an algorithm, that's life. I have dealt with companies that would try to weasel out of responsibility at even a whiff of a mistake attributed to them. That hasn't been my experience with Athlean X. First off, mistakes that I've encountered have been few and far between (I can count on one hand the number I can recall with some fingers left over). But when they have happened, I noticed they get corrected ASAP. Recently, I purchased two full programs as part of a deal that enabled me to select three bonus programs. However, one of the three bonuses I chose did not come through. I sent in a request to their support team, and I expected it to take more than a day and to have at least some back-and-forth about whether I was actually entitled to the third bonus. Instead, it was addressed within half an hour with a simple "happy to help, here's the bonus you should have gotten." It was that simple, which, when dealing with any form of customer service, is a HUGE breath of fresh air. So I give this company the highest rating; not only are their programs great, but if anything goes wrong they do their best to correct it without trying to shift blame or avoid responsibility.
Program support
Customer support was amazing and very quick to resolve an issue I had with a program. I accidently purchased the wrong program and they were able to resolve the issue and provide me with the correct program almost immediately. 10/10.
They handled the situation my…
AthleanX support was awesome! They handled the issue professionally and in a timely manner. I am totally satisfied with the service I received.
Jim
Ever since I began my Athlean journey…
Ever since I began my Athlean journey and purchases, Judith has always been a great help!
Great service
Please Read This!
Hey everyone, if you are on the edge about trusting Jeff with your future Health, Wellness and Fitness goals. Don’t be. TAKE THE LEAP. Here is why.
I found Jeff when I was 16yo old I believe (it’s been a very long time). I started with his AX1 program. I was looking to get a better understanding of exercise itself and was trying to find out how to perform the countless different exercises one can do. Especially with a goal of losing weight and gaining muscle. I’ve always been sort of a chubby guy. AX1 got me into consistent exercise as a whole. With great volume for “beginners.”
I was hooked and bought AX2. AX2 was such a great transition. It really went in deep with expanding on the exercises you’ve learned in AX1. Because you had already gone through AX1 it knows exactly where to push you in AX2 and goes even further with different muscle tension strategies like integrating more plyometrics and time under tension.
I’ve been using Jeff’s programs religiously for years now. I’m 24 now and can honestly say that because of following Jeff’s programs. Using plenty of his supplements. I’ve been able to set myself up above my peers. I’ve used AX1, AX2, MaxShred, Breakout, Beast, Monster Maker. Even some of his one month programs like Tactical X. (Because I’m a Flight Paramedic in the military and maxing my ACFT was important to me) and Jeff absolutely crushes the programming every single time.
Look, before this gets way to long. I’m not paid for this. This is just a way I can give back to Jeff for giving me the knowledge to chase my ambitions of getting a hell of a lot stronger and leaner. Because of his content. It’s inspired me to get a degree in Exercise Science and become a Personal Trainer. Currently going to school to become a Physical Therapist through the Military. Because of the years I’ve followed Jeff’s advice. It’s truly shaped my Health and Wellness journey.
Take the leap like I did. As much as I’ve spent on all of Jeff’s products. I can easily say I would have paid double for them if I knew then what I know now.
I am so glad to have taken this challenge on
I was so impressed by the transformation in my physique in this 90 day program. The following the diet plan and working extremely hard at completing every task I was able to lose over 25lbs and put on muscle at the same time. It was an easy, but every day was super gratifying to be able to see my before, and after pictures blew me and friends and family away. I am already three weeks into my second program and although very difficult I know I’m building in the gains I am looking for. Can’t wait to see the results. Honestly, I don’t like to pay for anything I feel I can do it all on my own, but I am sure. Glad I didn’t try this on my own because following the program made it simple and knowing what to do every single day and give me a sense of accomplishment after every workout that I was doing the right thing Thanks Jeff can’t wait for the next round of results
I wanted to try a workout program so I…
I wanted to try a workout program so I took their quiz and was told to order a particular program. So I paid the $100, received the program and reviewed it. The program wasn't right for me so I immediately (within 30 min) emailed and requested to try a different program or receive a refund. I was told "no", and that they couldn't help me. I called customer service and told they couldn't help me, but I could email again. What a waste! Feels like a scam.

Svar fra ATHLEAN-X™
I purchased the athleanx 90 day workout…
I purchased the athleanx 90 day workout / diet plan. I think it is only suitable for people with 9-5 jobs and uncapped time for meal planning and prep. There is no shopping lists for the meal plan, so it is extremely tricky to actually purchase the right ingredients, so I ended up sticking to my regular diet. As for the workouts themselves, while they are great at mixing great exercises and keeping my body guessing, some routines (like the 400 challenge) are silly: doing 100 pushups "at any cost" (rather than just "as much as you can do without hurting") should never be encouraged - it can lead to serious injury, and getting to the "100" number has no value from the point of view of becoming more athletic. All in all, I don't think it is good value for money.

Svar fra ATHLEAN-X™
Customer support was great
Customer support was great. They went above and beyond to fix a mistake that I made. Very much appreciated!
The company is great.
The company is great.
The programmes need to update with the times.
They're overly complex.
Not difficult. Complex.
The difficulty is actually good. It's that fact that I like. The issue is the tech… in modern day we mostly use phones and for good reason. Convenience.
Having to open a website, to watch an 11 - 15 minutes video prior to exercise adds barriers. It's an inconvenience that will put off new people and also existing users. Because, I want to get in the gym and then I have to do other stuff. The website doesn’t always work and it’s clunky.
Second part would be random exercises which aren’t always doable in the gym or different names etc, don't work for a reason, that's why communities of all industries have standards and common terminology.
I do like the programme, but my god is it not convenient.
—————Update —————
Please just get a mobile app. I’m sure people would volunteer to make a simple one for free at this point. College projects and all that.

Svar fra ATHLEAN-X™
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