Amazing Clubs Anmeldelser 

BUYER BEWARE!!!!
DO NOT ORDER FROM THIS COMPANY!!!
I placed an order for my mother-in-law's 85th birthday in MAY so she would receive 3 months of flower arrangements. It is now August, and they have made only ONE of the deliveries!! They say they have to postpone the delivery once again this month. They claim it is too hot in Florida, where their flowers are shipped from, and they only use FedEx to ship. No refrigeration!!!
The customer service was unable to offer me a solution or let me speak with a supervisor.

Ordered “wine of the month” club for my mother last Christmas. It is now August. Every month in the winter I received an email saying they can’t deliver because of the weather, ok. Now all summer they are saying they can’t deliver because of weather? Tried to rectify situation, just got empty promises. Called today to get a refund and guess what? No dice, making me jump through hoops. I have ordered this package on two other occasions and was fine. Not sure what is going on there, but there is definitely something wrong. Also, Mom said tbe quality of the few bottles of wine she did recieve was not good.

Not amazing at all! Joined the chocolate club and the first shipment was missing an entire section of the box, like someone just forgot to add it! The chocolates were very basic not even grocery store quality, various chocolate bark flavors.The second box was also basic cheap truffles with only a few flavors, and arrived with the gel ice packs oozing all over the inside. Then for three months in a row I got the same email from them saying that they couldn't ship due to extreme heat. Really??? If you're going to sell chocolate then prepare for packaging or warm weather or don't offer the club during those months. Plenty of chocolate companies have no problem with this - it's called overnight shipping with adequate ice packs. Huge disappointment and this company should not be in business AT ALL.

I am currently deployed in Somalia and a family member is receiving the monthly gifts for helping with my father while I'm away. She messaged me that May , June & July were not delivered so I followed up with Amazing Clubs Customer Service. That same day Amber sent me information regarding every shipment. She explained everything without tone or attitude…. Even after we found out May was delivered and my Aunt just forgot.😬
I thanked Amber and apologized on my end and she was so kind and assured me it was ok. All my orders from Amazing Clubs have been wonderful. The smiles and anticipation from the family members that received them are always heartwarming. They may occasionally run late due to weather every now and then…..(ice cream)…. but I have never been disappointed. Even the customer service is excellent. Thanks Amber!

I’ve been purchasing the chocolate club for my mom for years. The selections are delicious and she loves it. Her most recent delivery arrived melted. I contacted customer service and Amber immediately responded and rectified the situation. Great customer service!

I want to thank Amber for helping me today and explaining the shipment process. She was so friendly and helpful!

Great products and even better customer service. Thank you, Amber, for responding so quickly to help me with my question. The pasta and sauces so far are amazing!

I just bought a gift membership with the Wine Club through Amazing Clubs. Because the delivery address was not my own, I apparently got sloppy and transposed a couple of numbers in the address. Luckily the address did not verify in Amazing Clubs system. Within an hour I received a call from Amber at customer service. She explained the problem and allowed me to find the correct address and make the correction. I really appreciate the extra care taken.

Absolutely outstanding customer service. Quick, accommodating and very helpful. Thank you!!

I am pleased with the quality and service provided by Amazing Clubs. I had trouble with accessing the shipping schedule online. I called and spoke with Amber in customer service. Amber informed me of the shipping schedules and then quickly helped me sort out the account access issue. The fact that I can count on excellent customer service like that provided by Amber, make the convenience of ordering gifts through Amazing Clubs well worth it. My parents look forward to their new fruit delivery each month and always have nice things to say about the quality and assortment of fruit.

Very pleasant and woman who answered all my questions and was very efficient!

Yesterday I had the pleasure of speaking to Ben who went above and beyond to help solve a problem and gave me the assurance I needed to remain a very loyal customer of Amazing Clubs Don't waste your time on other brands this company is the best. I have been buying from them for 7 years now and would never go with anyone else.

Helpful knowlwedgeable ustomer service by Ben

Amber took care of our delivery issue promptly and helped us resolve our two home issue. It is wonderful to have Amber as a REAL person, not some AI program that insults our need for help…Amazing Clubs has been fantastic with the different Clubs that our children give us as our Christmas gift every year👍👍

Hunter was great. Very professional and handled my error quickly. Thank you.

I called because of an error on my email andress and it was fixed immediately. Now I will be receiving communication from your company. I also had questions about delivery dates, which were answered without hesitation. Thank you for your very quick service.

Ben is great. Informative and knowledgeable!

good knowledge, good discounts, for 2 different experiences

I purchased the Chocolate Club for my son-in-law, but accidentally ordered 2 memberships! I did not realize this until the first order arrived - and both were melted. Hey, it is hot in Austin in July! Ben helped with both issues. He refunded one of the memberships and he sent a replacement for the melted chocolate. I wish all issues were as easy to resolve as this was! Thanks!

I called Ben after hours, and with no more information than my name, he was able to identify the shipping information, that there was a problem with it, and immediately began working on a solution. He asked when it was next convenient for me to receive the product, and we set it up. He spoke English with no accent, was easy to understand, and quickly analyzed the problem and effected a solution. It was a remarkably (and, sadly rare) satisfying customer relations interaction.