Great products, ⅓ of the price of buying a gopro, bought an accessories kit that has way more than I need to mount my cameras whether its on my body, or RC cars, or boats to bikes and so on. Customer... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Great products, ⅓ of the price of buying a gopro, bought an accessories kit that has way more than I need to mount my cameras whether its on my body, or RC cars, or boats to bikes and so on. Customer... Vis mer
Selskapet har svart
Difficile de maintenir la stabilité à main levée, devrait avoir un mécanisme de stabilisation. À chaque lancement de l'appareil, j'obtiens l'erreur de carte-mémoire qui n'est pas conforme. Je do... Vis mer
Selskapet har svart
Cost me £5 for a replacement lens but £15 p&p and weeks of waiting which is daylight robbery Edit after response: The $99 limit applies to the UK but not Europe and Europe gets 3 days delivery. The... Vis mer
Selskapet har svart
Due to the shipping times i have not yet received my order, that being said, I have found the support from AKASO to be excellent. All questions have been answered very promptly. looking forward to the... Vis mer
Selskapet har svart
AKASO specializes in making action cameras and imaging technology more accessible to everyday users. Our product range includes action cameras, 360 cameras, night vision devices, and related accessories for travel, outdoor activities, family adventures, cycling, water sports, and everyday content creation. Guided by our “Let Life Run” philosophy, we focus on practical features, user-friendly design, and accessible pricing, helping more people capture and share the moments that matter. Learn more at akasotech.com or visit our official online store at shopakaso.com.
9711 Washingtonian Blvd Suite 550 #559, 20878, Gaithersburg, USA
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 45 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
El servicio al cliente es perfecto, respuestas rapidas y soluciones rapidas. Respecto a las camaras son una increible alternativa para aquello que quieran probar algo bueno, bonito y barato. 10/10
I purchased an Akaso camera to use whilst scuba diving based on the product description that stated the camera and case were waterproof up to 30m. I took it diving for the first time and got to about 10m when the camera stopped working and water had leaked into the case.
I contacted the company as the camera was under warranty and their first answer was to put the camera in rice to attempt to fix it... obviously this didn't work so I contacted them again and they refused to refund me for the product.
Absolutely terrible customer service, products that don't work as advertised and useless warranties, don't purchase from them whatever you do!
Waiting yet for my shipment!
They promised me in 3 -7 days it will be here. After 14 days I´m still waiting and nobody can say me what´s happens. Now I travel to Asia next week and I don´t have my camera!
I ordered a V50 camera to use of a cycling trip.
delivery was delayed and it didn't arrive on time.
my main reason is to use this cycling and I chose it because it has a handlebar mount. the maximum diameter of the handlebar mount is 22mm. The smallest bar or tube found in bicycles is in old, vintage steel bikes - 25.4mm. newer bikes use larger bars. Of the 6 varied bikes I have, this mount fits none of them. When I asked Akaso about this they blamed me for having unusually large handle bars and tried to sell me a motorcycle mount which was sold out, and is priced 5x what it is worth.
I bought an AKASO Seemor-200 Night Vision. AKASO sent the goods fast and with trackinginformation. The quality of the Seemor-200 Night Vision is as described and I'm satisfied with the product. Also no problem with payment. For me it looks like a trustful shop.
My Akaso Brave 7 stopped working while on holiday in October, just days over a year old. I looked at the warranty I have (registered with AkasoTech having bought off Amazon) and saw it had an extra year. I contacted the guys at AkasoTech and they were really good. They tried to help me restart the camera, but eventually told me they could send a new replacement camera.
It cost me $40 in a handling charge, but the replacement camera arrived today, within the 5-7 days they told me it would.
Well chuffed, brilliant stuff guys.
I bought an Akaso v50x in hope that it would be a bit better than my 10 year old gopro hero 3 black from 2014. Unfortunately this was not the case. The adverts are misleading and footage has obviously been done on a better device. I suppose you get what you pay for. At least it can be used as an ok dash camera in 1080 60fps mode. The remote control did not work either. The only good thing was the display and easy UI.
Very pleased with the service from AKASO. We initially bought a V50x and were happy with the product. Prior to going on holiday we checked and the product had become faulty. When reporting this to customer services who immediately offered refund or replacement. They helped us through this process and a few other issues as well that were our fault.
Good product and great communication.
As an extra we got the chance to fill out a review to get extra accessories after our initial purchase which was a nice touch.
Camera takes ok Pictures, the video quality, regardless of settings is poor, nighttime its just a blur and even though it does not have stabilisation enabled on this, when still, the video quality is still very poor. Haven't tried it in the water yet, but I would imagine that any movement will cause an issue to any videos recorded, wherever you take them. Personally, I would not recommend this product, even at such a cheap price, I still expect the basics to work well. Its a no from me.
Ordered extra batteries for my Action cam, Brave 8 lite.
Site is reported as scam in scamadvisor, but that is false positive, since everything went as excepted.
I received my batteries in timely manner and they were exactly what I ordered. Only problem was tracking code they sent, that did not work.
Received the product when they said I would and it works well.
Their product is a brick. It doesn't work. SCAM!
I ordered a camera on 5/21. My order status was updated to shipped on 5/22. The tracking number I received still shows "Your package is waiting to be picked up by the carrier." I've been scammed.
I bought an Akaso EK7000 pro action camera for documenting the state of coral reefs after my GoPro 7 failed because of a design fault. The touch screen made the Akaso EK7000 pro very easy to setup for underwater, to compensate for the loss of blue colour. I was very satisfied with the excellent recordings. Then after a few months the camera started turning off spontaneously. I contacted Customer Service and they were very helpful and friendly. After trying resets etc. to no effect CS offered to replace the camera for free. All in all a very satisfying experience.
In case you read Spanish. Here is a synopsis: compré una camera de acción Akaso EK7000 PRO, y estuve muy contento con las grabaciones de alta calidad, sobre todo bajo del agua, mayormente para documentar el estado de arecifes de corals. Pero después de 4 meses de uso la cámara empezó de apargarse por su propia cuenta. Contacté a su servicio de atencion al cliente y me quedé muy satisfecho con su manera de tratar de resolver el fallo. Al final me ofrecieron reemplazar la camera gratis. Estoy súper contento.
Delivery was very slow and confusing and I was about to think that I got scammed, but in the end I've received it. Customer service is responsive.
Vendeur pas du tout commercial suite à problème de vidéoprojecteur acheter sur Cdiscount, à l'heure aujourd'hui il me propose un appareil inférieur à mon prix d achat ( appareil acheté le 28 septembre 2023 5 mois d'utilisation)
Terrible customer service brought a camera off there Amazon site , got sent a broken camera and no have been told after weeks of trying to get hold of them that I have to pay to return the product to Germany from Spain witch will cost 60% of what I paid for it so pointless , don’t waste your time or money
Echange en 6 jours d une go pro neuve defaillante ..
Rien a dire sinon merci
Produit défaillant auquel l'entreprise ne résout rien. Clairement un défaut de fabrication mais Akaso ne veut rien entendre. Soyez vigilants
Company sent accessories kit but not the 50 elite camera I paid for and they will not answer replies by email,phone,text, etc.
I noticed now that others have been taken advantage of also with this tactic of sending one of two items and then saying order has been delivered....jor
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.