Airportag Anmeldelser 

287
TrustScore 3 av 5

2,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am very pleased with the quality of the product and how it was packaged. I was expecting something that looked cheap. Shame on me! I waited quite a long time for delivery, but thousands of kilometer... Vis mer

Vurdert til 1 av 5 stjerner

Muss die gleiche Erfahrung mit Airportag teilen wie bereits andere Nutzer. Einwandfreie Ware erhalten, jedoch wurden weitere Zollkosten bei Auslieferung durch DHL bzw. den Zoll erhoben. Den Hinweis... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely horrible. Ordered and received a tracking number after a few days. It got nowhere. After a month, and follow ups, they sent another tracking number. After numerous follow ups, I still haven... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

These are high quality, durable tee-shirts with strong, clear image application that will stand up for a long time with careful and proper care while wearing and laundering. The person who received th... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gavebutikk

Skrevet av virksomheten

The #1 aviation and travel gift shop! Meaningful products to the traveler in you. Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.


Kontaktopplysninger

2,9

Middels

TrustScore 3 av 5

287 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,9

Alle anmeldelser

(287)

20 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Meer moeten betalen aan shipping en…

Meer moeten betalen aan shipping en douane kosten als aan wat ik besteld had, voor dan nooit mijn pakket aan te krijgen en langs geen kanten geholpen te worden.
Contacteer je verzend punt zeggen ze, maar mijn verzendpunt zegt hun te contacteren. Al bij al, geld kwijt en geen product!

17. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello Shauni! Your package is passing through customs, which is a bureaucratic process in every country. Generally, post offices do not provide order information to third parties.

We kindly ask you to remain patient and wait until the customs in your country release the package. I'm sure this will happen soon! Meanwhile, our customer support team will continue to assist you by email. I appreciate your patience!

Vurdert til 1 av 5 stjerner

Not a company you want to do business with

Bought for 228 usd of stuff
Bought it on Nov 28 th
As of Jan 6 th
Still half of it is missing
The split my order in two and so far just got one package
Contact them on Dec 16 th
Been told that they splitter my order and that the second half was in transit
As of today they say they delivered both
That they are now opening an inquiet y
Those were for Christmas’s gift
And Christmas’s is 14 days behind us
Told them that I paid for my stuff and that I should get it
They got my money and don’t give a dam about they customer
Paid 36 USD for the delivery
They pick up the company not me

Definately not recommanding such a company
Consider them unrespectfull

6. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello Marc! Our customer support team is in touch with you by email so you can receive the remaining items from your order. I appreciate your patience regarding this matter. I'm sure it will be solved soon. Thank you!

Vurdert til 5 av 5 stjerner

Awesome luggage tag

I ordered a customized luggage tag featuring our adorable mutt on 12/17 with no expectations it would arrive before Christmas...and it arrived on December 24, just in time to put on my daughter's new luggage for a Christmas surprise. It was adorable and it's good quality as well. Highly recommend.

27. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Slow service

I ordered a shirt on December 14th. Still waiting to receive it. The tracking has been on pre-shipment status for 6 days. At this point I won't be able to gift this. The customer service representative just replies stating to track the package and providing timelines that have changed with each reply.

26. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello Vanesa! Our timeframe during the holiday season is 4-8 business days for production and 4-6 business days for transit time. According to USPS, your order was shipped within this timeframe and delivered on December 30th. However, we appreciate your opinion and feedback about our logistics services. We forwarded it to our quality team. Thank you again.

Vurdert til 2 av 5 stjerner

EU buyers: are you sure you are ready to go through all of this…?

If you are in the EU, I would recommend seeking an alternative to Airportag products. I ordered on 24 Nov, and believed I was on the safe side when it comes to delivery before Christmas. In the end, I picked up my parcel on the evening of 23 Dec, from the local post office, after numerous follow-ups. The tracking ID was changed in the meantime and I had trouble tracking my parcel. I guess it was sent by the cheapest snailmail possible - don’t assume it’s a company like UPS, UPS only leased some space in their plane for the parcel, not delivered. Customer service answers quickly but off-topic, and has no idea how postal service functions outside of the US. Moreover, I had customs to pay at pickup of about 20% of the price of goods, so you are not given the total costs at purchase. I bought packing bags, both bigger and smaller. The bigger ones are quite big and in the shape of a narrow rectangle (I expected more square proportions). The smaller ones are REALLY small. The quality of the material is good and the print on the zipper looks nice. However, there are only 4 colours to choose from (black, blue, red and pink) and red and pink are really very much alike. I was shopping for a gift for my sister whose favourite colours are green, yellow and orange, so you can imagine my disappointment. But okay, I knew what I was gettng into. The problem is that the print is so inconsistent!! The „magic pills” is a one-line tagline with smaller letters, but „lucky socks” is split into two lines and the letters are enormous!!! Why is that? You can only see when you get the actual products that it’s all so ugly altogether…!!!
To sum up, I will only order again when there will be a wider palette of colours, printing will be consistent, and the purchase will be made via some platform / marketplace that has an agreement with the EU to include all taxes so that the price reflects full costs, and when the delivery method will change to some reliable identifiable carrier. It is a shame that, in the middle of the first half of the 21. century, and given all the possibilites the global economy offers to global e-commerce players nowadays, and with the client-centric approach, my end-to-end client experience was so dramatically atrocious.

23. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello Marta! We appreciate your feedback regarding our logistics and color palette. Regarding the timeframe, international orders take 5-20 business days to deliver. Please send our customer service a picture of the printing phrases on the packing bags. They'll take a look to see if it's inside our pattern. It is hello@airportag.com. Thank you!

Vurdert til 1 av 5 stjerner

Ordered a shirt for Xmas

Ordered a shirt for Xmas . Shows as shipped on Nov 13/2024 . I have sent multiple emails for updates and they blame Canada post and that Canada post has to release the package . They do not even understand shipping as it is CANADA CUSTOMS that needs to release the package .I have had UPS deliver several items from other US companies to Canada with no issues . I asked for a refund and they advised if I don’t receive it - 1-2 weeks AFTER CHRISTMAS they’ll refund , which I highly doubt . I believe this is a scam company as I have read in several other reviews posted . Item , according to tracking , has been in NYC since Nov 20 , it has not even reached Canada so the company in making false claims that Canada is causing the delay while it is still in the US . Customer service provides the same answer over and over again and it is false and
Lie . The item , as of , Dec 24 shows still in the US .

20. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello!

Canada Post went on strike on November 15th, and that might have affected your order. However, some clients (who also purchased in November) have already started to receive their packages. If you want, please get in touch with our customer service, and we'll assist you in tracking the parcel. We're doing our best to ensure you receive your package if you haven't received it yet.

We appreciate your patience.

Vurdert til 5 av 5 stjerner

Soaring Comfort and Stylish Travel Gear

Soaring Comfort and Stylish Travel Gear
I recently purchased a new t-shirt from Airport Tag, and I'm absolutely blown away! The fabric is unbelievably soft, making it the perfect travel companion. The fit is spot-on, and the clever phrase "flying as my second favorite f word" is both humorous and relatable.

I can't wait to rock this shirt on my upcoming trip to the Cap Cana in the Dominican Republic in March.

Airport Tag consistently delivers high-quality, stylish, and comfortable travel gear. Their attention to detail and commitment to customer satisfaction is evident in every product. I highly recommend checking out their collection for your next adventure!

4. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love Airportag!

Love Airportag! Surprised at some poor reviews. My experience was very positive. Our son is in training to be a commercial pilot and have ordered and received great gifts from this company. Love the products - they are fun gifts, quality items and have not had a problem with shipping. Would highly recommend!

27. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing gift! Will order again!

I ordered a custom gift for my mom - she loved it! It shipped so fast, it was perfectly made & she was so happy. I will definitely order again. ⭐️⭐️⭐️⭐️⭐️

16. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Products

I have ordered several items over the years from Airportag. I've always received fast shipping and great products from them. The designs are fun and make the perfect gifts for aviation enthusiasts.

18. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Incredible customer service and high…

Incredible customer service and high quality product! We had shipping issues, and Airportag was very responsive and corrected the problem immediately. My sister travels a lot for her work and I know she's going to love this tag for her luggage. Looking forward to giving it to her this Christmas!

19. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Door de klanten hun betaalde goederen…

Door de klanten hun betaalde goederen af te leveren. En niet geld ontvangen en goederen niet verzenden. Af te raden site.

29. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello Greta! According to UPS, your package was delivered on November 7th. Since we ship from the U.S., the timeframe for international orders is 5-20 business days. We understand your frustration regarding the waiting and accept your feedback. Have a nice day!

Vurdert til 5 av 5 stjerner

Fun and catchy

The most fun conversation starter of my travels! Everyone comments on the HELLO bag tag. It’s an addition to a great trip no matter why or where you go

16. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor Quality - Poor Business Practices

I purchased a luggage tag from Airportag.com a few weeks prior to a really big vacation I was planning. I got the tags I ordered and I initially loved them, until I actually used one on a checked bag with my airline. After just one use it was torn up and damaged. I just reported the problem (with a photo) and explained how disappointed I was. The response I got: I'm SO sorry, but we are unable to refund or replace the item for you....BUT we will offer you a 50% off coupon to buy a new one. COME ON! They also went on to say they've changed the material they use so they will now not get damaged, basically telling me the materials they used for the one I got was inferior and sub-standard, so they changed it. I just think this is really poor business. I'll never shop here again. They can keep their coupon.

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello Larry! We appreciate your feedback. At this time, we understand that our form of compensation was not satisfactory to you. As you received your tag in good condition, and a third party has broken it, I am afraid we cannot refund you for this or replace your tag. Thank you for understanding.

Vurdert til 5 av 5 stjerner

Valise de très belle qualité et dans…

Valise de très belle qualité et dans une housse de protection, reçu en 2 semaines, bien emballée. Pour une petite valise, nous avons payé 6 euros de frais de douane pour livraison en France
Je recommande ce site

17. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Overpriced and poor quality

Overpriced and poor quality. I was very disappointed with the t-shirts I bought. They are very thin and cheap feeling material; one t-shirt has torn at the seam after the first time wearing it (fit is fine) and the print quality is fairly shoddy. Another example of a social media company that's excellent at advertising and looking like they have great products but they really are not.

24. juli 2024
Anmeldelse skrevet uten oppfordring
Logoen til Airportag

Svar fra Airportag

Hello Paul! I'm very sorry about your experience with us! It doesn't sound like our product standard. We want to send you a free replacement for the torn T-shirt. Can you email us with your order number? Our email address is hello@airportag.com. We'll be happy to assist you.

Vurdert til 5 av 5 stjerner

Great site for the travel enthusiasts

Great site for the travel enthusiasts. I order, I pay, I receive without any hassle or delay. Love my acrylic heavy duty luggage tags that can be customized. With the cable wire fasteners I’m assured they can handle a heavy toss from your airline baggage handler.

6. august 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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