Absolutely Outstanding Service from Ryan at AIB Insurance! I honestly cannot praise Ryan at AIB Insurance highly enough! From start to finish, the level of service I received was ab... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Scott was extremely polite yet friendly. He explained that he wanted to try and find me a better quote for my campervan insurance than that from my current insurer. He took a few pieces of informati... Vis mer
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I hate dealing with insurance companies but just having had dealing with AIB insurance Bureau and a very helpful man called Ryani have no hesitation in giving them 5 Stars and will be using them for... Vis mer
Received a renewal from AIB which considering my Classic Sports car doesnt do much mileage, i was hoping it could be reduced, I rang & spoke to a human!! remember that?? no press 1 for press 2 for ...... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
AIB Insurance offer a bespoke personal lines for all your insurance needs. Call us now for an instant quote and cover.
Kontaktopplysninger
First Floor, Oakmount House,, SO53 2LH, Chandler's Ford, Storbritannia
- www.aib-insurance.co.uk
Ingen tidligere historie av å be om anmeldelser
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Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very proffesonal advisor and very…
Very proffesonal advisor and very helpful too.excellent service highly reccomend this company ans Steve my advisor
Returning customer
I have previously been a customer with my last motorhome, and returned to insure my new campervan and the service I received was second to none all my info was still on their file which made it relatively quick and smooth great price as always and I am pleased to confirm I am a returning customer , very happy with the price and cover I have purchased. Thanks again to Ryan
Sean Courtney dealt with my quote
Sean Courtney dealt with my quote.
He was a gent to deal with all through the process. I didn't bother looking elsewhere after speaking to him. Excellent, easy process with his help.
Max has been fantastic to work with
Max has been fantastic to work with, I have used this company for mamy years and would recommend them to anyone, always very helpful and they get everything confirmed very quickly with no issued.
Great service
I purchased a rare Japanese import car. Artur did a fantastic job, working really hard as there were a few headaches however all resolved and the quote was £800 cheaper than a rival specialist insurer.
Well done. Excellent service
Very professional
Very professional, helpful service with a good premium.
super helpful
Ryan was great and super helpful when insuring my imported vehicle.
Have used before and will use again!
Very helpful and compassionate clearly…
Very helpful and compassionate clearly with patients.
Help with all my insurance needs in 1 phone call .
Thank you
Brilliant customer service
Brilliant customer service, friendly and knowledgeable. Will definitely recommend
I had a very disappointing experience…
I had a very disappointing experience with this AIB insurance company.
They are not transparent with their customers and, in my opinion, they mislead people. The contract clearly states that in case of cancellation, a refund should be issued — however, in reality, they refuse to return the money.
On top of that, their customer service is extremely rude and unprofessional. Instead of helping, they speak to clients in a disrespectful and dismissive manner.
I strongly advise others to read everything very carefully and be cautious before choosing this company. Based on my experience, I would not recommend them.
Very disappointing and misleading experience.
I took out an insurance policy with the expectation that, as stated in the contract, I would receive a refund if I cancelled. However, when I requested cancellation, I was told I would receive 0% back.
While there is a table buried in the policy showing reduced refunds over time (and 0% after 120 days), this was never clearly explained at the beginning. The contract wording is vague and says refunds “may not” be given, which is very misleading in practice.
In reality, they apply strict rules that leave customers with nothing back, even though this is not transparently communicated upfront.
On top of that, customer service was rude, dismissive, and unhelpful when I tried to clarify the situation.
I strongly advise anyone considering this company to read every detail carefully and be extremely cautious. My experience shows a lack of transparency and poor customer treatment.
OUTSTANDING SERVICE
I am very pleased to have been contacted by AIB Insurance this afternoon. Was looking to insure my old Motorhome and Harry Lanyon did a great job in finding me an excellent deal which included many extras at a price cheaper than those quoted on comparison websites. It was nice to speak with a real person rather than a chat with a computer. I would certainly recommend this company and will use them in the future for my other insurance needs.
Had a great call with Ryan
Had a great call with Ryan, he was very helpful and professional with appropriate humour and friendliness. I feel I have a good deal and will continue to use AIB in the future
Petek great service
Petek. Very helpful fast reliable service from him today.
Ryan at AIB insurance was very…
Ryan at AIB insurance was very professional and made the whole process very easy, I would highly recommend AIB insurance and they will be talking on my other vehicle once it’s up for renewal. Thank you Ryan you’ve been a great help.
Very satisfied with the service as…good
Very satisfied with the service as usual Ryan couldn’t have been more helpful
Great customer service
I recently purchased a motorhome insurance policy from you with ERS, the person I dealt with was Jason Gibbons. My e mail today is to tell you how impressed I am with your company and particularly with Jason himself.
As you are aware getting quotes from companies can be a potential nightmare with staff showing lack of knowledge and enthusiasm and just filling in the boxes, I have done this many times and am very pleased to say that Jason was a breath of fresh air, knowledgeable, courteous and more than anything cared about me the customer.
Jason told me about ERS, I have been stung before with insurance companies but having read in full what my policy includes and I am very happy indeed.
He said I could ring him if I needed to and yes the day after I had a question that I had forgotten to ask, I rang and spoke with a nice young lady who was able to pass me on to Jordan, I was quite astounded when it worked within seconds.
I wish I had found your company years ago, I have other vehicles to insure and without hesitation I will be using AIB's service again. I will certainly recommend you to my friends and family
Well done.
Ryan was very helpful
Ryan was very helpful. Our building insurance requirements were a bit out of the ordinary and Ryan hunted around until he found the right product for us. Great customer service and very thorough 5⭐️
AIB were extremely helpful and got me a…
AIB were extremely helpful and got me a really good price for comprehensive cover. Steve was super friendly and professional which made the whole process a lot easier. Would highly recommend!
Recently took out modified insurance…
Recently took out modified insurance via AIB and can't fault the process. 1st class experience from Ryan Upton. Touch wood I never need to make a claim, however I have peace of mind of my cover and the level of support I can expect to receive.
Thanks again Ryan :)
Outstanding service
Outstanding service each time I have been in contact with them. Would definitely recommend to others and use again in the future.
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