ADDIS Home Anmeldelser 

320
•
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bought a rotary dryer via Argos in April 2026, and sadly the main aluminium tube collapsed in the recent high winds - most likely due to a defect. Was expecting much hassle to get it replaced... Vis mer

Vurdert til 5 av 5 stjerner

Bought a clothes airer through Argos, good product but the legs broke after 6 months. Addis promptly honoured the 3year warranty when contacted, and posted an upgraded replacement within days.

Vurdert til 1 av 5 stjerner

Cheap Chinese tat that basically every other company does better. Make sure you keep your receipt to claim on your guarantee because in your two year guarantee for a spray mop you'll probably need at... Vis mer

Vurdert til 5 av 5 stjerner

Easy ordering process, delivery within couple of days. Addis had the type + size bins I wanted - 2 x 25L rolltop bins in cream, one for waste, one for recycling and finding them much more convenient... Vis mer

Informasjon om virksomheten

  1. Husholdningsbutikk
  2. også i
  3. Benkeplateforhandler
  4. Butikk

Skrevet av virksomheten

At Addis we believe that housework should be less a chore and more 'matter-of-fact'. We want to make life easier which leaves time for the things that matter.


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

320 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(320)

36 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ideal

Couldn’t find this bin in local shops so headed online to Addis-a reliable make.
This bin replaces the one we’ve had for many, many years. It’s tucked neatly in to a cupboard beneath the sink & actually matches the cupboard colour as did the previous one.

3. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Product is OK but label cannot be removed

The product - a plastic bin was fine, but the Addis product label could not be peeled off easily.
So I had to spend 10 minutes using isopropyl alcohol and my nails to carefully scratch it off.
However the plastic was sufficiently soft that scratches from my nails permanently marked the bin.
Just make the labels easy to peel off for goodness sake!
Edit: added an extra star as the manufacturer took the trouble to reply to my review.

8. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til ADDIS Home

Svar fra ADDIS Home

Good Afternoon Simon,

Thank you for taking the time to leave us your feedback.

My sincere apologies for the issue that you have experienced with your order.

We appreciate your comments regarding our labels and we're always looking for ways to improve our products and packaging.

We do try our very best to ensure that any packaging and labels are easily removed, however, I have forwarded your feedback onto our product and manufacturing team to review improve this moving forward.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further.

Kind regards,
Addis

Vurdert til 1 av 5 stjerner

Great mop but not made to last

Great mop that works well, it is just not made to last. We have had two in as many years. Both spray mechanisms packed up within 6 months and around a year both snapped near the bottom due to rust. This would be fine if one was buying a cheap Chinese nock off, but when one is purchasing a so-called quality product from a premium brand at a 70% higher price then it’s competitor product in store, it is very disappointing.

17. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til ADDIS Home

Svar fra ADDIS Home

Good Afternoon Carrie,

Thank you for taking the time to leave us your feedback.

I sincerely apologise for the issue you have experienced with your spray mops.

Please can you respond to my information request or alternatively email us at info@addis.co.uk with photos of the issue and proof of purchase to enable us to take a look into this issue further as these mops do actually come with a 3-year guarantee.

Kind regards,
Addis

Vurdert til 5 av 5 stjerner

Great service

We have a fairly old rotary drier, the lower section had, over the years succumbed to rust and I had to cut the lower part away. I tried to buy a new one, but they were not available for sale. Instead I was given a new one. Perhaps Addis could give customer relations training to other firms!

7. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Product was obviously faulty but was…sent to me.

Product was obviously faulty but was sent anyway. Should have been rejected at manufacturing stage.

8. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til ADDIS Home

Svar fra ADDIS Home

Good Morning Roger,

Thank you for taking the time to leave us your feedback. We are sorry for the issue experienced with your order.

I have taken a look and can see that we have already been in touch and resolved this issue for you. I can see from your photos that the garden tidy had a slightly raised edge, so I apologise that this was missed when being sent out. However, as soon as we were made aware that you were unhappy with your order, we ensured to bring this to a prompt and satisfactory resolution for you.

I am sorry that on this occasion you felt that your experience with Addis fell short.

If you need anything else please let us know.

Kind Regards,
Addis

Vurdert til 4 av 5 stjerner

A good purchase

The website was easy to navigate. The pricing was clear and easy to understand. I received my order really promptly. I think the postage and packing for such a lightweight item was a bit steep - but that's probably down to the cost of postage generally in this day and age. I wish this was an item I could have bought in a shop - but it wasn't probably because it's a spare part.

4. april 2025
Anmeldelse skrevet uten oppfordring
Logoen til ADDIS Home

Svar fra ADDIS Home

Good Morning Ms Campbell,

Thank you for taking the time to leave us your feedback and we're glad to hear that your experience with the website was positive!

We appreciate your comments regarding the P&P and we're always looking for ways to improve our service. Currently our P&P is a flat rate for all orders under £30 (free on orders over £30), which does unfortunately mean that smaller items have this same flat delivery fee as a much bigger item. However, we will look into whether this is something that we can change for the future so that the delivery fee for our smaller items is more aligned with the size and value of the item.

Kind Regards,
Addis

Vurdert til 5 av 5 stjerner

Quality

Always buy Addis because you get what you pay for.
Well thought out design and top quality materials.
Long lasting and durable.

22. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Addis household products are trusted friends

Addis household products have been part of our lives for decades. So when our trusty Addis laundry baskets needed replacing after years of service very pleased to be able to source directly on-line the same quality products. Delivered promptly.

18. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good product. Good price

The clothes line props are light, but seem well made and very competitive price. Bought direct from Addis on reputation and not disappointed with product. Would have been 5 out of 5, if customer service & dispatch had been a wee bit more efficient.

16. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We were very glad to see that ADDIS…

We were very glad to see that ADDIS still offered this product as we find the design fits perfectly with our kitchen. The previous one lasted over 10 years so we have no hesitation in using them again!
The only downside is that the item comes in every shade of black except for white!!

2. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered two white square washing…

Ordered two white square washing baskets, one for my washing and one for the ironing. I already have one but changing the colours. They are sturdy & strong, easy to carry & use, came well packaged. Seemed to take a while between order and delivery but I wasn’t in a rush.

1. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really very impressed with Addis.

Really very impressed with Addis. Lewys dealt with my complaint regarding line tightener on rotary dryer 45m bought a year ago though only installed 6 months ago. Excellent/outstanding customer service I emailed one day they replied an hour later. Replacement on its way today. Would recommend this brand myself and family have used for many years. Guarantee and products first class. Many manufacturers could take a leaf out of their book. 5 star manufacturers. Thank you Addis and Lewys.

3. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Dish Rack

I have bought this large dish rack drainer to replace my old one. Same colour etc but after about 10 years of use it was breaking. Good design. Large enough for family of four with no dishwasher.

2. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I recently purchased a kitchen bin from…

I recently purchased a kitchen bin from ADDIS via amazon. the box was all ripped at the bottom and the bin lid was broke. I got in touch with amazon about sending the bin back, amazon was pretty prompt sending me a form with a send back code. later that day I got an email from ADDIS DIRECT saying I had to pay for postage to send back the bin even though it was broke talk about adding insult to injury. DISGUSTING site. don't buy from this site it's a rip off site. would never buy from them again.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til ADDIS Home

Svar fra ADDIS Home

Hi,

Thank you for taking the time to share your feedback. I'm sorry to hear that on this occasion you have had a negative experience with your order via Amazon.

I apologise that you have been informed you would need to pay for a return. Many of the systems on Amazon are automated and unfortunately we are unable to change those because they are Amazon implemented, however please email us directly at info@addis.co.uk so that we can look into this and get this resolved for you.

We would never expect a customer to pay for a return for faulty goods - this is in fact contrary to your statutory rights under the Consumer Rights Act 2015.

Kind Regards,
Addis

Vurdert til 5 av 5 stjerner

Excellent company and products

We ordered a whole lot of the wonderful Addis "Foodsaver" food containers recently. Firstly, what brilliant containers these are, lasting all-but forever, but also what fantastic price and service Addis offered. Well done!

27. februar 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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