Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good r... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Michael Rix was so helpful and patient with us as we worked out which life insurance provider to go with. We had been previously ghosted by multiple quote providers so were quite stressed by the time... Vis mer
Selskapet har svart
James Crocker has been arranging my family's health insurance for years and is always helpful and knowledgeable. He has saved us a lot of money! Would highly recommend using his services.
Selskapet har svart
Aiysha helped me to find appropriate medical insurance for our needs. I am retiring imminently and will be coming off of my employers policy, which meant that this was an unfamiliar process for me. I... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Kontaktopplysninger
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Storbritannia
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
Enestående
5k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very friendly and took time in ensuring…
Very friendly and took time in ensuring cover was for our needs
22. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good afternoon Victoria,
We are delighted to hear that you found our adviser to be very friendly and who took the time ensuring the cover suited your needs. This to us is customer service at its best but as it should be. Thank you for sharing your experience with us.
Tracy
Great advice and not rushed.
Great advice and not rushed.
Second time I've used them and zero spam afterwards, which is rare!
I spoke with Princess and Andrew. Both very helpful.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good afternoon Mike,
We would like to take this opportunity to thank you for taking the time to leave Princess and Andrew a review and are thrilled to hear that with the help of them both, your experience with us was a positive one. Customer service at its best!
Tracy
Good service
Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good rate as I checked with the insurer directly and we would have been charged a higher rate if we went direct. Overall good service.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning,
Delivering high levels of customer service is what we strive for and ensuring the customer leaves us with the right policy is our number one priority. We thank you for allowing Andrew to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
I was called multiple times for no…
I was called multiple times for no reason other than to sell me other things, under the guise of it being necessary to complete the quote. I stopped picking up and then the order was submitted even though I asked for it to not be!
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Lauren,
We are saddened to read that your recent experience was not a positive one. I have spoken to the adviser in question who explained that he had emailed you and confirmed that he'd only made one call and that you may have got is mixed up with another broker but confirmed that he would have your application cancelled as requested.
Tracy
Clear concise information from a…
Clear concise information from a pleasant rep
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Anne,
We've received your review and are pleased you found our adviser to be clear and concise with the information provided. Thank you for sharing this with us.
Tracy
Excellent Service
The service I receive from this company is always excellent and I am very happy once again with my annual quote for Health Insurance. They always call me and take my individual needs into account.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good afternoon,
As a returning customer we are thrilled to have been able to help you with your renewal and find you a policy that suits your current needs. Thank you for sharing your experience with us.
Tracy
Efficient and prompt service…
Efficient and prompt service encompassing helpful and appropriate advice.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good afternoon David,
We are delighted to hear that you found us to deliver an efficient and prompt service that encompassed helpful and appropriate advice. This to us is something we strive to achieve and are pleased to offer. We thank you for allowing us to help you with your renewal and for sharing your experience with us.
Tracy
Money Supermarket app
I was put in touch with this company via Money Supermarket app. They phoned me promptly the next day and I spoke to to someone who then passed my call onto someone I think called Jo. He kept me on the phone asking questions and explaining different aspects of private health insurance for nearly one hour. He promised to email info through to me to review and then arranged a followup call for yesterday. I have received neither. A complete waste of my time and I would request they delete all information they have taken for me as doubt they integrity.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Dawn,
We are saddened to hear that your recent experience with us here at ActiveQuote was a negative one. This is not the service we aim to provide and as such would like to ask you for more details regarding it. We have tried contacting you this morning but were unable to make contact. We've also sent you an email; therefore, we would kindly ask that you reply to that email as we would like to put things right.
Kind regards,
Tracy
Howard was great and very helpful
Howard was great and very helpful. He answered all my questions.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning,
We've received your review and are pleased to hear that you found our adviser Howard very helpful. Thank you for sharing this with us.
Tracy
Excellent service, Very Happy with Advice Provided
Our advisor Mark Todd was Extremely Helpful & Knowledgable, and was prepared to go into detail on any questions Asked, very Professional, would Highly recommend.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Andy,
We've received your review and are delighted to hear that Mark more than managed your expectations and delivered a service we can be proud of. Thank you for sharing this with us.
Tracy
Daniel was very clear in explaining…
Daniel was very clear in explaining things
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Flora,
We've received your review and are pleased to hear you found Denise helpful. Thank you for sharing this with us.
Tracy
An excellent and professional service…
An excellent and professional service to research healthcare insurance policy options. Considerate and informative.
Many thanks Aisha
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Peter,
We are delighted to hear that your experience while dealing with Aiysha was a positive one, and that you found her to be professional, considerate and informative. We thank you for allowing us to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
James Crocker at ActivQuote
James Crocker has been arranging my family's health insurance for years and is always helpful and knowledgeable. He has saved us a lot of money! Would highly recommend using his services.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Keith,
As a returning customer we are delighted to hear that you continue to receive excellent customer service from James, who I know takes a lot of pride in looking after his customers. Thank you for sharing this with us.
Tracy
renewal
clear advice form Denise, quick response time, called when agreed .Understood all the issues.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Simon,
We are happy to hear that your dealings with Denise were of a high standard. We thank you for allowing Denise to help you with your renewal and for sharing your experience with us.
Tracy
Howard Howells ⭐️⭐️⭐️⭐️⭐️
Howard Howells - thoroughly helpful and explained things in a way that didn't overwhelm my brain which isn't easy to do! I get overwhelmed often. He found me the right cover and now I have peace of mind. Thanks a lot. God bless.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good afternoon Lewis,
We are thrilled to hear that Howard was able to assist you in finding the right policy for your needs, and even more so that you left him fully informed and confident in the choice made. This to us is customer service at its best and as it should be. We thank you for sharing this with us and for others to read, we really do appreciate you taking the time to do so.
Tracy
Finley was the BEST!
Finley was very helpful throughout the whole process of sorting my income protection. He followed up multiple times and find cover that suits me and my circumstances. Highly recommend Finley!
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Sarah,
We are delighted to hear that Finley more than managed your expectations and that with his help you have an Income Protection insurance that suits your individual needs. We thank you for allowing Fin to help you and for sharing your experience with us.
Tracy
Excellent customer service
Excellent customer service. Joseph was well informed, courteous, thorough, and overall very helpful in looking out for the best insurance product for me. A real pleasure working with him.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning,
Here at ActiveQuote we take pride in delivering high levels of customer service, and this is made possible because our advisers are professional, well informed, courteous and thorough, so to hear that you've experienced this for yourself is great news.
We thank you for reaching out and allowing Jo to help you in your search for the right Health Insurance policy and for sharing this positive experience with us.
Tracy
Very professional
Jessica was very helpful and professional both on my policy and my daughters. Made everything straight forward.
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning,
We've received your review and are delighted to hear that you found Jess very helpful and professional while heling you and your daughter with your Health Insurance policy. We thank you for allowing Jess to help you both and for sharing your experience with us and for others to read.
Tracy
Excellent service, patient, proffessional and great value - thank you Aiysha!
Aiysha helped me to find appropriate medical insurance for our needs. I am retiring imminently and will be coming off of my employers policy, which meant that this was an unfamiliar process for me. I had dozens of questions, requested multiple quotes over many many weeks. Aiysha was incredibly patient, helpful and professional throughout, and I never felt pressured to sign up. We got the best value quote - better than from the insurer themselves and better than one of their competitors. I am very happy with the service received.
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Good morning Mr Newton,
We are delighted to hear that after reaching out Aiysha was able to provide you with the guidance needed to make an informed decision relating to your Health Insurance policy. Helping customers like yourself is why we exist. We thank you for allowing us to help you find the best Health Insurance that covers your wants and needs and for sharing your experience with us and for others to read. We appreciate you taking the time to do so, as does Aiysha.
Tracy
Horrible company
Horrible company, I’ve not got legal help and first protocol was to get the financial ombudsman involved which I have - these guys are liars, my daughter suffered a lot cause of these guys and there agent James, after all investigations will be complete I will add all the information and outcome here, I don’t want any other consumer to suffer in the hands of these horrible company
18. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra ActiveQuote Ltd
Thank you for your continued feedback, Khan.
We have provided our full and final responses on this matter and will not be entering into further correspondence via additional reviews.
While we respect every customer’s right to share their experience, we do not believe that the repeated posting of multiple reviews reflects a fair or balanced representation of either the situation or the service provided.
ActiveQuote is proud to support thousands of customers across the UK, and our consistently high volume of 5-star reviews reflects the level of service, care, and professionalism we strive to deliver every day.
We remain committed to treating all customers fairly and transparently and will, of course, fully cooperate with any independent review.
Tracy
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