The software is good, It does what the company says it does. More importantly, I purchased a lifetime license. I had a problem with my pc and had to replace the motherboard in my pc. I needed a new l... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not only a great program, but also excellent customer service. I've been usuing Aqua Clip for a few months now and had problems moving to my new laptop. Customer service resolved this in a few hours... Vis mer
I've been looking for a replacement for Adobe Acrobat and read about AcePDF Editor. I downloaded it on a Monday and ran it through its paces. By Thursday, I was buying a lifetime license. I had one pr... Vis mer
I paid for a lifetime license almost 10 years ago, but had not used the product in several years since. I was about to have a webinar that I wanted to record so I pulled out the p;d product and it no... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
AceThinker provides practical digital tools designed to make everyday creative and productivity tasks easier. Our products cover screen recording, multimedia editing and conversion, PDF management, online utilities, and a growing range of AI-powered tools for creating, editing, and working with images, videos, audio, and documents. We serve individuals, students, content creators, educators, and businesses around the world. Some of our tools work directly in the browser for quick access, while others are available as desktop applications for users who need more advanced features and greater control over their work. Our goal is to make useful technology accessible without unnecessary complexity. We continually improve our products based on changes in technology, customer needs, and feedback from real users. As our platform develops, we are bringing more of these capabilities together into a simpler and more connected experience. Customer support is an important part of our service. If you experience a problem with installation, activation, product use, billing, or an online tool, our support team will review the issue and help find an appropriate solution. We also assist customers who need to reactivate eligible software after reinstalling a program or changing computers. We value honest customer feedback because it helps us identify problems, improve our products, and provide clearer information to future customers. Whether your experience has been positive or you believe something needs improvement, we welcome your review and the opportunity to respond.
Kontaktopplysninger
F10 Azure Building, 59 Great Eastern Road, E15 1DX, London, Storbritannia
- 07423256322
- business@acethinker.com
- www.acethinker.ai
4,8
Enestående
300 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing product and support
2. oktober 2023
Anmeldelse skrevet uten oppfordring
Highly Recommended - GREAT SOFTWARE
Download is easy and came through virus and bloatware free. It is easy to use and fairly intuitive. Processing time to rip the mp3 from a video is very fast. I am extremely pleased with it functionally
Customer service is AWESOME- I purchased a lifetime license and that allows for 2 computer installations. Had a problem getting the second machine to accept the code. - Shot off a note to the customer service at 5 AM and had a resolution by 6 AM That was pretty awesome as I expected to have to wait till the next day or so.
29. desember 2023
Anmeldelse skrevet uten oppfordring
Great Product at a great price and support to match!port
Quick support, great product that does everything pdf related at a great price!
26. desember 2023
Anmeldelse skrevet uten oppfordring
Support was extremely fast.
Support was extremely fast.
26. desember 2023
Anmeldelse skrevet uten oppfordring
Support was extremely fast
Support was extremely fast. Had an issue trying to download on a second computer and I couldn't find my email receipt. They were able to help me and send a key right away. I love the software!
9. desember 2023
Anmeldelse skrevet uten oppfordring
Quick tech support
The support team provided me with a solution very quickly, I highly recommend this software.
3. desember 2023
Anmeldelse skrevet uten oppfordring
Support team helped me install
Support team helped me install, great support team! Downloading works flawlessly! PauLV
17. november 2023
Anmeldelse skrevet uten oppfordring
Great support
Kind, professional and fast support. High recommendations for their video download software Aqua Clip.
27. oktober 2023
Anmeldelse skrevet uten oppfordring
I haven't had any issues--works as…
I haven't had any issues--works as advertised. In addition, customer service responded promptly when I contacted them. Thank you.
20. oktober 2023
Anmeldelse skrevet uten oppfordring
I have been using Video Keeper for over…
I have been using Video Keeper for over two years now and I love it and the support team is always there when I need help
13. oktober 2023
Anmeldelse skrevet uten oppfordring
I lost my registration code for soft…
I lost my registration code for soft ware and could not use soft ware fully, but Ace Thinker is so quickly to support me to send me a new registration code. It is very good response.
11. oktober 2023
Anmeldelse skrevet uten oppfordring
This tool is such a wonderful helper…
This tool is such a wonderful helper for me and my projects. This is a MUST HAVE!
10. oktober 2023
Anmeldelse skrevet uten oppfordring
Ace Thinker is a unscrupulous company BEWARE!!!!
I bought Aqua Clip Downloader it worked one day and stopped working, the product is trash and the company is worse! I contacted them several times to no avail. I also submitted a refund request per their website and never heard from them! STAY AWAY FROM THIS COMPANY!!!!
26. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra AceThinker
Hi Marvin, we have checked the record of emails and found that we have already sent you a solution. Actually, every request from you has been responded to in 24 hours; we can send you the record if you need it. We have tens of thousands of new users every day, and we always provide timely support for users who have questions. If you're not happy with the software, we usually refund the order in 3-5 working days, which is a common practice for software companies.
With our records, we approved your refund request on Paypal days ago; I don't know why you said we didn't respond to you. There must be a misunderstanding. But rest assured that every one of your requests has been addressed on time without any delay.
awesome customer support
My AceThinker video keeper quit working. I contacted customer support who promptly responded to my email. Support informed me that they have upgraded the app and sent me the new version keeping my lifetime membership. The new app works much better than the previous one and I am now a very happy user of it.
24. september 2023
Anmeldelse skrevet uten oppfordring
works well i changed my laptop it…
works well i changed my laptop it wouldnt work emailed them sent me a new code right away .Thanks :-)
28. september 2023
Anmeldelse skrevet uten oppfordring
I am using AceThinker Screen Grabber…
I am using AceThinker Screen Grabber Pro for the past three years. Software is working fine. Recently due to my laptop issue , I could not active the software. I reached out to the support team, within no time they solved the issue. I was happy that thy are supporting the customers even after three years.
22. september 2023
Anmeldelse skrevet uten oppfordring
Great customer service and a super nice…
Great customer service and a super nice product.
I highly recommend them!
21. september 2023
Anmeldelse skrevet uten oppfordring
My "c" drive packed up on my pc 1 month…
My "c" drive packed up on my pc 1 month after purchasing a yearly subscription for Aquatune. I emailed Acethinker as I had lost my activation code. Within 24 hrs they sent me a new unlock code, and I was back up and running. Thankyou Jim Champion for the quick solution. 10/10 for customer service.
16. september 2023
Anmeldelse skrevet uten oppfordring
Great Customer Service
really fast and helpful customer service when you have issues.
18. september 2023
Anmeldelse skrevet uten oppfordring
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