AbersochHolidayHomes Anmeldelser 

I recently wrote to this company having spent a week in one of their properties. There were several things that needed to be addressed and I explained the issues in an email showing 16 points to consider and perhaps comment and reflect on.

The response I got was that I should have raised it with the owner whilst there and they were not interested to respond further other than to ‘forward my email on’.

The fact that I had contacted the owner hadn’t even been checked.

PLEASE TAKE CARE WHEN BOOKING WITH THIS COMPANY. They really don’t appear to be interested in customer comments or satisfaction, just your payment.

Recent stay at Gimblet rock Pwllheli. Accommodation great, location great, and excellent booking service. Kept informed all the way. Thanks

Cabin inside was lovely and had everything we needed apart from stable wifi. Hot tub wasn't comfortable to use as it had alot of fallen debris from the trees which the owner struggled to fish out. Overpriced for what we experienced.

Dirty, shower broken, terrible customer service
I stayed in Hafan Bach with my family. The property was filthy, covered in dust, sand and dog hairs, the shower door had been implemented wrong so it didn’t open enough to get in it and didn’t close properly either so was unusable, the bed sheets didn’t fit the bed so we had to sleep on the mattress cover, the list goes on. And it was terrible value for money even if had been in a better state. No one bothered to reply to our emails, and subsequent customer service has been terrible. They refused to refund the stay and instead provided a token of compensation. Stay away!

Four stars for the area two stars for the house, first time in 38 yrs renting holiday homes, there was no welcome pack not even a loaf of bread. The property is in need of updating, the shower room downstairs smelt of damp, for the money you pay the standard is below average.
Loved the area first time visit.

Stayed in Abersoch. Beautiful surrounding. Perfectly located property in a peaceful village. Great mix of coast and country

Good customer service when a problem occurred (original choice cancelled due to a leak in the property )

Myself and my family booked to stay at Nant Awel for a week. What a treat! The house is absolutely magnificent and is furnished to an extremely high standard.
You can tell that every aspect of the house has been chosen so carefully, including beautiful artwork on the walls. The owners who I must say went above and beyond to make our stay memorable, they even provided a lovely hamper for our arrival which was a lovely surprise. The house is located in a fantastic location if you want to spend long days on the beach in Abersoch. It’s was an unforgettable stay and we can’t wait to book again for later on the the year.

In May last year me and my family spent nearly £2000 on a holiday home through Abersoch Holiday Homes that was an absolute disaster - we arrived to a huge leak in the kitchen on the Sunday and the emergency contact number didn't answer despite multiple phone calls, texts and voicemails, there was mice in the kitchen which we reported, the children's wooden furniture was broken and unsafe. I complained multiple times at the time and haven't so much been offered any compensation or anything to apologise for our awful experience. Can't believe we wasted all of that huge amount of money - literally day light robbery. Would never use this company again, disgusting customer service.

Great communication and lovely property. Made the stay simple and enjoyable.

Nant Awel is the most wonderful home to spend a 5star holiday in peace and beautiful comfort. The home is more than adequately equipped and the house itself and the decoration and comforts are stunning. My parents, husband, family dog and I had a wonderful holiday with local walks a plenty, bars and superstore at your doorstep. We could t have asked for more. We would highly recommend and would love to come back.

A perfect family holiday thanks to Abersoch holidays at "The Ferns".

Fantastic break away with Abersoch Holiday Homes, booking was very easy. Any questions were answered quickly and all correspondence/information provided was great. Would highly recommend and we will use this company again in the near future!

Absolutely LOVED my week here!! The scenery, the peace and quiet, the location and the lodge was lovely and so homely. Didn't want to leave - but I will definitely be back!

Enjoyed Abersoch. Accommodation was comfortable, clean but basically equipped, which makes a difference especially if you are staying for a longer duration. The upstairs living space and balcony were were comfortable and enjoyed those. Pricey for what we got and out of season. Communication from the letting agent was very good. The location of the property was spot on for all local amenities and facilities.

Beautiful big cottage left very unloved. In need of alot of work and a good clean. On arrival found jacuzzi not working so contacted property manager to be told the part required to fix it should be arriving that day and would be sorted, it never was in the week we were there. Very disappointing as main reason booked this cottage was for the jacuzzi for the non swimmers wanting to use it.Showed pictures of a trampoline and slide in garden which isn't there disappointing for the children when we first got there and they wanted to play on them.Also no games room like it stated either .Cottage very unclean with dust in alot if places . Found mouldy bread in kitchen cupboards and the most disgusting thing I have ever experienced in any accommodation I have stayed in was a USED sanatory towel found in the back of a draw in a bedroom one of my party had put their clothes in and had discovered it when emptying out their clotheson last day....absolutely disgusting to say the least.Had to spend time cleaning out the dryer filters before using it as they were that unclean it was a fire hazard waiting to happen. Had to keep the bifoulding doors in the kitchen closed as one of them was broken and when we opened it , it was extremely hard to close it properly without having to lift it up onto the track. Did attempt to use the hoover they supplied but it too was disgusting and the smell coming from it when turned on was vile, making me want to vomit! The saving grace to this holiday was the weather it was fantastic so used the pool most days but that too needed some attention with loose slabs around the pools edge , had to watch out when walking on them especially with the children.whole place feels very unloved which is ashame because with alot of TLC it could be beautiful and the location and views are breathtaking. How it is now I definitely won't be booking it again. Spend your hard earned money on a holiday you expect to be perfect only to find it a disappointment is not good.

Gorgeous property in a perfect location as was only a short drive from the nearest town and it was in an ideal location for visiting nearby attractions. We stayed here for our honeymoon and was made to feel very welcome. The only niggles we had were that the velux windows need blinds as it was too bright in the morning which disturbed our sleep, and the mattress was too soft as one of us ended up with a bad back as a result. Overall a wonderful holiday and would highly recommend to others wanting a nice relaxing break in North Wales.

Had a great week at 8 Tai Dyffryn in Abersoch. Great house really close to the centre of Abersoch but tucked away and very peaceful

Excellent. Would definitely recommend