A1 Approved Anmeldelser 

Had a water pump leak, which essentially stopped me using my car.

After getting the problem diagnosed and providing an official quote to A1 as per their docs, A1 then insisted on getting video footage of the problem (mechanic had to re-disassemble things to get the footage) and then insisted on speaking to the garage in person (busy mechanics famously love wasting time on the phone to insurance companies).

After providing all the info they wanted, A1 then took almost 2 weeks to give a verdict, leaving me without a usable car for all this time.

Eventually they agreed a payout, but it was arbitrarily capped way lower than the repair bill, and they wouldn't give me a reason why. Funnily enough, it was capped within £10 of what I paid for the warranty in the first place.

2 weeks of ongoing hassle only for them to refuse to pay out any more than the original cost of the warranty. Absolute waste of my time. Avoid.

EDIT after A1 response: the almost 2 week delay was after all the info had been provided. The caps in the documentation were magnitudes higher than I was provided.

I bought my car from hippo motor Peterborough last 2 months ago now it's broken down from last 2 days & staying in garage they are not approving my claim ASAP. I phone twice & she gave me rude answer & disconnect the phone how can I go to work without car they did not provide me curtesy car. & I paid full amount of money to A1 approved warranty & im still waiting for claim to approved for repair I'm very very disappointed with this service.

Bought a vehicle with 12 months warranty in the price 10 months ago.
Now got an EGR and coolant fault, they have said warranty won't cover that.
I foolishly bought 2 years extra warranty when I bought the car and A1 won't refund this even though it doesn't start until next December.
Worthless warranty with a crap company!!!!
After the reply still not happy as the 2 years warranty I bought and hasn't started yet can't be refunded.
WASTE OF MONEY AND STRSSED OUT !!
PEACE OF MIND FOR THE ROAD AHEAD HAHAHA A JOKE

Avoid at all costs, took out the warranty all singing and all dancing (so they told me) my turbo went all of a sudden and broke down on a motorway. They claimed it was deteriorated even though it was a sudden break down and put it down to wear and tear. I called and said I want to cancel to which they replied they will still take money for 6 months even though they will not help you with the warranty. Go elsewhere to another warranty company that might help this one will find any excuse not too pay.

Looking at reviews , I didn't realise mine was last one .I never thought i would need my warranty for a claim so quickly when my door switch broke which jammed my window .
I contacted A1 and a lovely person called Ellie , who I told of the problem.
She got in touch next day to say my claim is successful without hesitation.
And next day , after sending the invoice, they credited me into the bank .
Impressed.
I have found nothing but A1 service from A1 Appoved Warranty.
Honestly I have been so impressed that I can't understand the negative reviews and how warranted ..
My warranty is up for renewal soon and will definitely be renewing, no hesitation. Ellie, Thankyou. Dave

Lied when the policy was sold, still trying to get my money back. Refused to do ANY repairs, most workshops won’t work with them either. DO NOT BUY!!

I have never known a company settle a claim so quickly. I expected it would take a week at least but was settled the same day. They can certainly teach other companies how good customer relations should be

From the beginning they were nothing but amazing. Sympathetic, and very knowledgeable. Everyone I spoke to was professional and very helpful. Highly recommend these to anyone for a vehicle warranty.

brilliant company! i was the middle man and paid the garages with my money and this company paid me back when i showed them the receipt and invoice.

very straight forward and no messing about.

many thanks A1 Aproval.

Diabolical service

Claim agreed within 24hours of quote. Garage would not invoice warranty company direct so had to pay and get money directly from A1 approved. Also paid into bank within 24 hours.
All good so far.

Brilliant warranty company. Highly recommended.

Very helpful staff

At every point along my warranty claim, everyone I spoke to was extremely helpful and professional. Once the claim was approved and actioned by my chosen garage, payment was swift. Can't really ask for more than that.

The garage actually found more problems with the car that were also rectified and covered by the same claim.

From the moment I phoned them up until the repair of my vehicle very helpful

Excellent service with minimal fuss

A1 approved was the warranty company that was part of my recent car purchase. I had a check engine light come on in the first week of owni g the car, A1 reassured me well to begin with that everything was covered as it was so soon after purchase. It then took 5 months to find the fault and get it fixed (not due to A1). I've not given 5 stars as I was then told the repair wasn't included in the warranty, but Jack from A1 was brilliant and helped me resolve the issue. Repairs now completed and A1 have honoured their initial statement and reimbursed the repair costs.

“Huge thanks to Jack for the outstanding customer service! He made the entire vehicle repair process smooth, efficient, and completely stress-free. His support, clear communication, and professionalism truly stood out. It’s rare to find someone who genuinely cares about the customer experience Jack, you nailed it!”

Just don't bother paying for the cover. A1 will 100% find away to not pay out. Read the real reviews first, We wish we had. Waste of money.

Excellent service. Never had such good experience from insurance company. Had a washer fluid leak in Land Rover discovery sport . The car was bought just over 2 weeks ago. They paid full amount and waived off £25 excess as well. Even the garage person was very impressed with the service.Richard and all their members very helpful. The invoice was paid the same day.