A1 Approved Anmeldelser 

Shocking don’t use

I HAVE USED A1 WARRANTIES TWICE IN THREE WEEKS,I WAS DEALT WITH QUICKLY AND WITH MINIMUM FUSS,THE STAFF WERE REALLY HELPFUL AND MY ISSUES WERE RESOLVED VERY QUICKLY,I CANNOT RECCOMEND THEM HIGHLY ENOUGH!
P.ASHTON (MANCHESTER)

Terrible. Not worth the paper it is written on. We broke down as the alternator has gone on our car. A1 are only paying a tiny fraction of the cost including a ridiculously low payment for labour. They are claiming the job will only take an hour, paying labour at a rate below any garage I know of, and all the parts that are required to complete the job other than the alternator itself are not covered.

Everyone I communicated with at A1 Approved was very courteous, professional, and they dealt with my claim very quickly

I brought a 2nd hand car that came with an A1 Approved warranty for 6 months. Unfortunately within 2 months of purchase the car developed a leak from the automatic gearbox ,which turned out to being a whole gearbox rebuild/new clutch etc.
The bill came to £3700 ! Ouch ,so we claimed under Warranty and after about a week A1 approved agreed to pay £2000 which was the maximum single repair cost as shown in the warranty booklet.This is totally acceptable to us and to be honest we were expecting a fight to get that much ,but they dealt with the garage throughout the process and paid when they said they would.
So although we still had to pay a considerable sum of money ,it was less than half what it could of been .so THANK YOU A1 APPROVED

I bought a Platinum Warranty for a year as recommended by the car dealer but recentlyhad to make a claim, after being asked to avoid main dealers i eventually found three garages capable of carrying out the work (jag ipace heater pressure unit 8-9hour job), I.ve had to make numerous phone calls to chase this up as A1 seem incapable if keeping customers informed and eventually found out ,from the garage, that they had decided that the work should be done in 4hrs instead of 8 and reduced labour cost by 30%. I,m ending up paying more than 50% to have the car repaired. Warranty is not fir for purpose if you have a specialist vehicle so look at other options, this one's not worth the money

Hi, Claims NOT approved, just to let you know, I am cancelling my ongoing card payment. Further to my failed claim for the second part of the repair to my vehicle, I found our phone conversation very unhelpful. The gist of which was that if it's not approved, we are not paying. The first part was (blamed the garage for incompetence).
I will not go into the reasons why the car needs further repairs because you are not interested, only interested in taking people's money and being as obstructive as possible to avoid paying for genuine repairs. I was made to feel like I was trying to con you, but it's the other way. I have had this Gold Warranty Policy for at least 3 years, costing £1188. You only paid half the first stage of the last repair, and for one replacement spring from a previous repair. Looks like a profitable option not to approve or make it very difficult to get repairs approved, requiring video evidence of the problems, proof of servicing, etc

I would not recommend your warranty to anyone. very obstructive to get genuine repairs. There might be a reason for this
Information for all limited companies is available at Companies House and via the internet

Not impressed, Brendan Gribben

Very nice company, had a 02 sensor go. They asked for a fault code and quote then approved within 1 hour. Thank you

Quick easy and professional when making a claim for a front broken suspension spring and prompt payment made to the garage

These have helped us out alot with new calipers when we first got vehicle as we had some issues also broken coils springs and also yesterday they help us bye refunding half back they couldnt help with rod end ball joint as this was worn and not broken witch is wear and tear unfortunately but they have really helped us out i definitely will be looking at renewing most ot advisers iv spoken with have been lovly and straight forward even if in past they havent be able to approve but most of the stuff we've had issue with they have approved bar one issue

my claims were acted on straight away so my car was fixed in grate time, How ever A1 failed to pay the full amount, despite me having the best and top warranty they offer, i also paid in full, so any problems with my car was covered. but they didn't apply with my warranty term's i paid for. Debbie Howles

CLAIMS ARE HANDLES PROMPTLY AND WITH TRAINING TRAINED INDIVIDUALS WHO ALL HAVE GREAT KNOWLEDGE AND UNDERSTANDING

My experience with A1 Approved has been nothing less than faultless, they have helped me out within hours of sending them emails, with absolutely no hesitation when they have been given the correct information from me or the garage. Trustworthy and worth the money.

Excellent throughout our claim. We had a very straightforward experience, within 12 hours of the repairing garage submitting the report of the fault and work needed -A1 approved the claim and amount. Within 1 hour of me submitting the invoice the money was transferred to me. This really helped us out as it was an expensive repair. So glad we took out the warranty. At renewal we took the opportunity to improve our cover. Everyone that I contacted via phone or email were excellent. Great service thanks team A1

On my initial communication with A1 Approved I was asked to provide a copy of the scan tool diagnosis and invoice for the replacement part and my claim would be reviewed. Within twenty four hours of them receiving this they confirmed that my costs would be reimbursed and three days later my bank account had been credited.
This was my first experience of a mechanical insurance claim but I wouldn’t have any hesitation in recommending A1 Approved.

Trying to get all the required information together was lengthy causing delays to the repairs after facing a lengthy wait to get into a garage

Do waste your money, they will sell you a dream. But when it comes to a massive problem with your car. They will fob you off. They won’t even look at the car for you. They would just say it’s not covered yet I paid for the gold package. And they’re not even willing to look at my car that I’ve been quoted £7000 to repair and I’ve only owned it for a few months. Absolute joke of a warranty company do not waste your money. Their reply to this review. That is a mechanical fault. I’ve took my car to the garage to have two tyres changed for my MOT. The bushes and arms of that worn the tracking can’t be adjusted. This was diagnosed by the garage. They couldn’t physically do the tracking because of how worn and excessive play was in the bushes. These guys are making out I’ve took it for a health check then diagnose these problems. The facts are one garage couldn’t not physically do the work due to the state of the bushes. I then took my car for a second opinion and got a full health check. Costing me 5700. I take full accountability of the brakes and discs. That is general wear and tear. All of the other problems should be covered under warranty. You need to get your facts right before jumping into conclusions. Thinking you’re smart replying into this. But please acknowledge the facts. Idiots.

I got a 3 month warranty on a used car I bought. It took them 2 months to send through the policy documentation.

I am not getting a good impression from my experience and other reviews.

I extended to premium cover for peace of mind which even included catchments (door handles etc) would you have it the door handle actually came loose. I was told that it isnt mechanical failure the handle has come off. It failed the mot because of it which i was then told they wont cover too because its failed mot because of it. Its all a con and anyway to change terms to get out of it

***more lies, it was the thermostat, not the housing, if only I could upload the invoice!!!***
***They have lied in there reply. My cover was gold cover and the part changed was the thermostat. For anyone thinking of getting this cover, Please check the gold cover policy and you will see I'm right ***
***Just when I thought it couldn't get worse*** unbelievable how this company can trade.

My experience with A1 Approved has been one of the most frustrating and stressful consumer disputes I have ever dealt with.

I contacted A1 Approved before repairs were carried out, followed their instructions, provided estimates, mileage evidence, photographs, and further information as requested. Despite this, the requirements for progressing the claim changed repeatedly, with new conditions introduced only after earlier ones had been met.

At different stages I was advised that a goodwill contribution might be considered, only for the position to later change again. The claim was ultimately declined on procedural grounds, despite the fact that the lack of clarity and inconsistent guidance came from A1 Approved themselves.

The handling of the claim involved delays, contradictory explanations, and shifting justifications. Even a later internal review acknowledged concerns with call quality and internal handling, yet no meaningful attempt was made to resolve the matter fairly.

To add insult to injury, an after-the-fact calculation was then produced to suggest the claim would have been worth virtually nothing — something that was never explained or mentioned at the time the claim was being handled.

Overall, the process lacked transparency, consistency, and basic fairness. I was left out of pocket, stressed, and forced to pursue formal legal action simply to seek resolution.

I would strongly caution anyone considering this warranty to read the claims procedure extremely carefully and to be aware that even small claims can become disproportionately difficult to resolve.