Cecilia Rotar was an absolutely massive help. I had an incredibly short window to get a ring customised, but she was somehow able to get it sorted and an appointment booked in for collection right b... Vis mer

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I don’t often, if ever write reviews but my experience with 77 diamonds warrants it. Josh in particular. He was unbelievable throughout the whole process. He helped with the design the image I... Vis mer
Selskapet har svart
Cecilia was fantastic throughout the whole process of buying our engagement ring and earrings. She gave great advice and really helped us choose the right pieces. The jewelry arrived on time, and when... Vis mer
Selskapet har svart
Great price great jewelleries. Order processed quickly. However the service could be improved better that the appointment is sometimes too limited in time wise, as we wanted to see more samples but... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
Kontaktopplysninger
3 Hanover Square, W1S 1HD, London, Storbritannia
- 442035401477
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 73 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick service with great advise
Quick service with great advise
Kept updated with progress throughout
Great communication throughout the process.
Great communication throughout the whole process.
Regular updates received from the initial order right through to the actual delivery.
Outstanding Customer Service from Raul Berciu – A Truly Exceptional Experience
From my very first enquiry until placing my order, Raul Berciu has been absolutely outstanding. Purchasing an engagement ring is a once-in-a-lifetime experience and, naturally, I had countless questions. Raul took the time to answer every single one with incredible patience, professionalism, and genuine care.
He never made me feel rushed and offered honest recommendations that were clearly focused on helping me choose the best ring rather than simply making a sale. His expertise in diamonds and ring settings gave me complete confidence throughout the process. Thanks to his guidance, I ended up selecting a beautiful diamond and a setting that will perfectly accommodate a future wedding band—something I hadn’t even considered before speaking with him.
Communication was always prompt, friendly, and informative, making what initially felt like a daunting purchase an enjoyable experience. Raul truly went above and beyond, and because of him I felt completely comfortable ordering such an important piece from abroad.
He is a real credit to 77 Diamonds, and I cannot recommend him highly enough. Thank you, Raul, for helping make one of the most important purchases of my life so special.
From start to finish, my experience with 77 Diamonds was exceptional ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Had a fantastic experience with 77 Diamonds from start to finish. Buying an engagement ring online was a bit nerve-racking, but the team was incredibly helpful, patient, and always quick to answer my questions.
The ring arrived exactly as expected, beautifully made, and the diamond looks even better in person. Great communication, secure delivery, and excellent value for money.
Couldn’t be happier with my purchase and would definitely recommend 77 Diamonds to anyone looking for an engagement ring!
Beautiful Ring
Natacha Thank you for your excellent communication with me regarding my lovely ring.
Arrived today in a beautifully boxed and on time.
Thank you again
Great price great jewelleries
Great price great jewelleries. Order processed quickly. However the service could be improved better that the appointment is sometimes too limited in time wise, as we wanted to see more samples but have to book another day appointment.
Overall good experience, good quality jewellery. Wife’s happy.
my experience!
As a first time husband, with tight deadlines and a honeymoon on the line, I’ve gotten all the help I needed from 77Diamonds, especially from Natasha from the customer care team.
Outstanding quality, exceptional service, and an incredible ring!
I had a wonderful experience with 77 Diamonds from start to finish. A special thanks to Stefana, Clara, and the entire team for their amazing communication, patience, and assistance with all the delivery details.
The quality of the ring and diamond is outstanding, and the pricing is very competitive. My fiancée absolutely loved her ring; it is truly the most beautiful piece of jewelry we have ever seen. I highly recommend 77 Diamonds to anyone looking for perfection and reliability!
Wedding ring try on customer service
Sophie was lovely to work with from the moment I went to try on my wedding ring to the quick responses following the consultation and working with me to find a ring within my current budget.
Thank you so much for all your help Sophie
Incredibly helpful experience and far superior selection to the high street!
I had previously looked around traditional high street jewelers, but the selection at 77 Diamonds was far better.
Their website is fantastic and very easy to use. The customization options and intuitive filter system made searching for high-quality, GIA-certified diamonds straightforward and stress-free.
I decided to book an in-person consultation, which was effortless to arrange. During my appointment, I met with **Sophie Hardy**, who was brilliant throughout. She had prepared a great selection of rings so we could find the ideal setting, and then helped me compare several diamonds side-by-side. Sophie walked me through all the technical details thoroughly, without ever making the experience feel pushy or sales-driven.
The entire process was seamless, educational, and completely reassuring. I can’t recommend 77 Diamonds—and Sophie in particular—highly enough!
Clare was very helpful and quick to…
Clare was very helpful and quickie to answer queries. And the necklace is lovely :)
Exceptional Service from Floriana Fakih
I had an outstanding experience with Floriana Fakih, my jewellery specialist at 77 Diamonds. From start to finish, she provided exceptional customer service and went above and beyond to help me with a very important last-minute change to my engagement ring.
What could have been a stressful situation was made completely smooth and seamless thanks to Floriana. She clearly explained all of my options, quickly updated my invoice, found efficient solutions to every challenge, and kept me informed throughout the process. Her professionalism, responsiveness, and genuine care gave me complete confidence every step of the way.
Thanks to her dedication, I was able to give my partner her dream engagement ring. I truly can’t thank Floriana enough for making what felt impossible happen. She is a real credit to 77 Diamonds, and I wouldn’t hesitate to recommend her to anyone looking for an engagement ring.
From the starts to the end
From the starts to the end, there has been nothing but constant communication, agreements on what I've ordered and updates on when it will be delivered. These were ahead of when the ring was produced which allowed me to delay delivery as I was not in country. When I received the ring I expected just a small ring box but it came in a much larger luxury box which contained all documentation for the diamond. The ring was pristine exactly what I wanted and I know for certain I will be buying my wedding bands from 77diamonds.

Svar fra 77 Diamonds - London
High quality product and service for fair price
I received a high quality and hands on service. I was able to flexibly customise and order a beautiful engagement ring for fair price, safely delivered within the timeframe required.
Tarek Alawiye was able to provide highly professional assistance in ensuring the delivery could made despite the required timeframe being shorter in my case.

Svar fra 77 Diamonds - London
I'm extremely happy with the service…
I'm extremely happy with the service and care provided by 77 Diamonds and Natacha.
The quality of the ring is top end and all my family, freinds and now Fiancé love the ring!
Would highly recommend!

Svar fra 77 Diamonds - London
Absolutely Fantastic
I couldn't recommend 77 Diamonds enough.
I first visited Sophie nervous and with no idea of anything to do with diamonds or engagement rings. She patiently talked me through everything to do with Bespoke ring creation and reassured me time after time. She always answered by bombardment of questions both in person and via email, always polite and helpful. They were even able to make a resin sample of the ring when I was uncertain on the diamond size.
They also kept the ring in their safe for me until I was ready to propose so that my partner didn't find it around the house.
The actual finished ring is just stunning, more than I could ever have expected. Every detail is precise and perfect. My partner loved it just as much as I did.
I really do recommend this team from start to finish.
Thank you Sophie for being so patient and kind and for always being excited for me!
Great service
Service has been amazing from the start & the follow up from Tarek checking in to see if we are happy was most appreciate.
Would absolutely recommend 77 diamonds!
Thank you again & we can’t wait to wear our wedding rings!!

Svar fra 77 Diamonds - London
My daughter recommended your store and…
My daughter recommended your store and I loved your service and the friendly staff who helped me choose a ring and I am very happy with the result.
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