Kevin is always curtious and kind and assists me with my website when requested. He called to offer us the accelerate option on the web site for free, and we appreciate him. Thank you.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Hired for an issue we had providing a password to a 3rd party for access to our WP site. Within minutes of giving access my retail site goes down and they offer to "fix" it. Repeated requests for wh... Vis mer
24x7WPSupport redesigned my website to make it more efficent, load faster, added eye appeal and ease of use..
I have been so very pleased with the support I have received from 24x7WP Support. My experiences have been nothing but great. That includes getting support in a timely manner. I am not tech-savvy, bu... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We provide Support for wordpress - Self Hosted Website. We provide free consultation & Instant Solutions for Wordpress. We solve 99.9% queries in first interaction. After free consultation, You can fix your website your own or you can ask us to get it fixed professionally 24x7. There is no charge for consulting. If you agree and understand this, please initiate the chat, our engineers are reachable in 15 seconds or less.
Kontaktopplysninger
755 E Cap Avenue, 95035, Milpitas, USA
- 4084571823
- info@24x7wpsupport.com
- www.24x7wpsupport.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They are there when you need them
They are there when you need them. Support is so important and they deliver. Thank you!
Great experience!
They are quick to responding and…
They are quick to responding and resolving customer-related issues with their websites and webmail at any given time.
Great customer experience
Great customer experience. Made everything very simple for me!
Don't trust them! They ruined my site!
The technician ended up deactivating the security plugin by my host and said not to use it because it blocks js, messes up cache, and is incompatible or corrupt... to my WooCommerce checkout cart issue on my site, and he said not to talk to my host about it! He deactivated both plugins by my host to "fix" my issue...which left my site vulnerable the entire day, and caused me to spend all day trying to find a replacement. That evening I talked to my host, and found out the plugins work fine with the checkout cart, and the real fix was easy front-end solutions of turning js compression off for the one plugin, and NOTHING AT ALL for the security one. There was no reason at all to deactivate the security plugin! I received an email for money back guarantee from them. I explained that I want my money back and all the issues. Also, my mistake was that I called woohelpdesk.com thinking they were affiliated with WooCommerce, for help, and ended up with a technician from 24x7 wp support, and emails from them with another business name in their invoice, grow your brand llc, which was all very confusing. I was also sent an email about their money back guarantee. It said to request money back from lina at their email address. So, I did. But, I looked on the site today and it says to fill out the form on the site to request it, or to billing directly. I sent another request for a refund this morning. I got a very curt phone call a little bit ago telling me I would receive my refund in 24 hours. The technician was difficult to talk to and very impatient and unfriendly. I don't have confidence or trust with this site or technician, who was reluctant to tell me what the issues really were, and made things seem good, when they were actually worse! The help I got from my host was free, and that fixed everything, it was an easy fix, front end stuff. Lesson learned.
****
Update: I received the requested refund today (tuesday after the incident), they sent three emails about the refund. And they didn't reply to my request to remove all my information from their site, and that I never want to do business with them again. The refund is good. BUT, they absolutely ruined my website by creating backdoor access for themselves in my hosting account, (the host helped me find it and delete it), and by inserting hidden codes and malicious code into my site. So, a refund doesn't change what they have done, which is nothing short of criminal. I worked two years to get my site where it was, and I was just getting my first customers. They have three company names they go by: woohelpdesk, 24x7wpsupport, and growyourbrand. BEWARE, they are not what they claim to be. They cost me thousands of dollars of work and lost time from last wednesday to today, tuesday. And so much more money, loss, and strees in the work I lost from the last two years, and the work I will have to do to recover. It. is. devastating. Just before the holidays, my site was unsalvagable due to the 24x7wp support "technician" called Kevin invading and corrupting my site. DON'T TRUST THEM.
My support person educated me on how to post and edit
My support person educated me on how to jump over the hurdles. I was very appreciative for the work he did for me. Please give him a raise!
Kevin was the most helpful in our…
Kevin was the most helpful in our change over , explained everything in detail so we could understand
what was happening.
Excellent customer service
Thank you
All of my issues were solved!
Great work!
Kevin was amazing
Kevin was amazing! Extremely knowledgeable, helpful and all around wonderful! Thank you Kevin!
SCAM ARTISTS -- AVOID
I wish I could give them zero stars. do not trust them they are scam artists. They ruined our website and we lost thousands of dollars worth in orders. Refused to take any responsibility and blocked me out of my account. Then after giving them our Wordpress password we got hacked, our entire site is down. PLEASE STAY AWAY. THESE ARE FAKE REVIEWS.
Justin Great Fixerupper
Justin was very familiar with my problems so it was very easy for him to track down the problem and he has a great deal of knowledge with which to fix the problem
Austin was extremely patient
Austin was extremely patient. He explained the issues thoroughly.
Kevin did a great job and solved my…
Kevin did a great job and solved my problem!!!
Kevin went out of his way to show me…
Kevin went out of his way to show me how to fix an issue I could not fix on my own. He knows his stuff. Very helpful
Great advice
Excellent content expertise.was quick…
Excellent content expertise.was quick and good understandable directions
Look forward to working with Sam! 24x7wpsupport
Thank you Kevin for all of your 5 star help!
I found Kevin to be very conscientious in making sure my website was up and running well. He has been very patient in explaining what I need to do and what would be best for my website. He never pressured me but did explain to me the importance of each step of building my new website as well as to keep it protected. All this was very key as I know very little about these matters.
Our problem was solved quickly and…
Our problem was solved quickly and professionally , and we look forward to maintaining our WordPress sites with this service.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








