24x7WPSupport.com Anmeldelser 

730
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Kevin is always curtious and kind and assists me with my website when requested. He called to offer us the accelerate option on the web site for free, and we appreciate him. Thank you.

Vurdert til 2 av 5 stjerner

Hired for an issue we had providing a password to a 3rd party for access to our WP site. Within minutes of giving access my retail site goes down and they offer to "fix" it. Repeated requests for wh... Vis mer

Vurdert til 5 av 5 stjerner

24x7WPSupport redesigned my website to make it more efficent, load faster, added eye appeal and ease of use..

Vurdert til 5 av 5 stjerner

I have been so very pleased with the support I have received from 24x7WP Support. My experiences have been nothing but great. That includes getting support in a timely manner. I am not tech-savvy, bu... Vis mer

Informasjon om virksomheten

  1. Nettsidedesigner
  2. Nettskylagring
  3. SEO-tjenester
  4. Webdesigner
  5. Webhotell

Skrevet av virksomheten

We provide Support for wordpress - Self Hosted Website. We provide free consultation & Instant Solutions for Wordpress. We solve 99.9% queries in first interaction. After free consultation, You can fix your website your own or you can ask us to get it fixed professionally 24x7. There is no charge for consulting. If you agree and understand this, please initiate the chat, our engineers are reachable in 15 seconds or less.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

730 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(730)

19 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Don't trust them! They ruined my site!

The technician ended up deactivating the security plugin by my host and said not to use it because it blocks js, messes up cache, and is incompatible or corrupt... to my WooCommerce checkout cart issue on my site, and he said not to talk to my host about it! He deactivated both plugins by my host to "fix" my issue...which left my site vulnerable the entire day, and caused me to spend all day trying to find a replacement. That evening I talked to my host, and found out the plugins work fine with the checkout cart, and the real fix was easy front-end solutions of turning js compression off for the one plugin, and NOTHING AT ALL for the security one. There was no reason at all to deactivate the security plugin! I received an email for money back guarantee from them. I explained that I want my money back and all the issues. Also, my mistake was that I called woohelpdesk.com thinking they were affiliated with WooCommerce, for help, and ended up with a technician from 24x7 wp support, and emails from them with another business name in their invoice, grow your brand llc, which was all very confusing. I was also sent an email about their money back guarantee. It said to request money back from lina at their email address. So, I did. But, I looked on the site today and it says to fill out the form on the site to request it, or to billing directly. I sent another request for a refund this morning. I got a very curt phone call a little bit ago telling me I would receive my refund in 24 hours. The technician was difficult to talk to and very impatient and unfriendly. I don't have confidence or trust with this site or technician, who was reluctant to tell me what the issues really were, and made things seem good, when they were actually worse! The help I got from my host was free, and that fixed everything, it was an easy fix, front end stuff. Lesson learned.
****
Update: I received the requested refund today (tuesday after the incident), they sent three emails about the refund. And they didn't reply to my request to remove all my information from their site, and that I never want to do business with them again. The refund is good. BUT, they absolutely ruined my website by creating backdoor access for themselves in my hosting account, (the host helped me find it and delete it), and by inserting hidden codes and malicious code into my site. So, a refund doesn't change what they have done, which is nothing short of criminal. I worked two years to get my site where it was, and I was just getting my first customers. They have three company names they go by: woohelpdesk, 24x7wpsupport, and growyourbrand. BEWARE, they are not what they claim to be. They cost me thousands of dollars of work and lost time from last wednesday to today, tuesday. And so much more money, loss, and strees in the work I lost from the last two years, and the work I will have to do to recover. It. is. devastating. Just before the holidays, my site was unsalvagable due to the 24x7wp support "technician" called Kevin invading and corrupting my site. DON'T TRUST THEM.

6. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM ARTISTS -- AVOID

I wish I could give them zero stars. do not trust them they are scam artists. They ruined our website and we lost thousands of dollars worth in orders. Refused to take any responsibility and blocked me out of my account. Then after giving them our Wordpress password we got hacked, our entire site is down. PLEASE STAY AWAY. THESE ARE FAKE REVIEWS.

16. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Justin Great Fixerupper

Justin was very familiar with my problems so it was very easy for him to track down the problem and he has a great deal of knowledge with which to fix the problem

6. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thank you Kevin for all of your 5 star help!

I found Kevin to be very conscientious in making sure my website was up and running well. He has been very patient in explaining what I need to do and what would be best for my website. He never pressured me but did explain to me the importance of each step of building my new website as well as to keep it protected. All this was very key as I know very little about these matters.

21. september 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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