123Greetings.Com Anmeldelser 

Svar fra 123Greetings.Com

9. mai 2026

Dear longtime user,

First, thank you for being with us for nearly 20 years – that truly means the world to us. ❤️ And we are genuinely sorry to see you go under these circumstances.

You're right to be frustrated. We hear you loud and clear: the ad experience on our free website has become overwhelming, and that's entirely our fault. What you described – getting almost through a card only to lose everything – is absolutely not the experience we want for anyone, especially not a loyal user like you.

Here's what we've done to fix this:
We have just launched an ad-free Pro version of our mobile app (available for both iOS and Android). For only $5.99 per year (that's less than 50¢ a month), you can:

Enjoy zero ads – no pop-ups, no interruptions, no lost cards

Send unlimited ecards smoothly

Save drafts and favorite cards

Get faster performance

We built this specifically for users like you who loved our service but couldn't tolerate the ads anymore. The mobile app experience is completely different – clean, fast, and peaceful.

If you're willing to give us one more chance:
Search "123greetings" in your app store, download the free version, and you'll see the option to upgrade to Pro for $5.99/year. We genuinely believe it will restore the experience you enjoyed for two decades.

Again, I'm so sorry we drove you away. Whether you stay or go, thank you for those 20 years. We hope to earn you back.

Warmly,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear user,

Thank you for bringing this to our attention – and I am genuinely sorry for the frightening and unacceptable experience you had.

First, I want to reassure you: 123greetings does not intentionally redirect to scam sites like virussweep.sa.com. What you encountered is almost certainly a malicious advertisement that slipped through our ad network. We do not control every individual ad, and unfortunately, bad actors sometimes manage to inject scam redirects into legitimate ad platforms. That is absolutely not okay, and we completely understand why you no longer trust us.

You did exactly the right thing – closing the page and running scans. We are very glad your computer was not harmed.

What we are doing about this:
We have reported the malicious domain to our ad partners and are tightening our ad screening. However, the only way to guarantee zero risk from ads is to remove them entirely – which is why we have launched an ad-free Pro version of our mobile app (iOS and Android).

For only $5.99 per year, the Pro app has:

No ads at all – zero popups, zero redirects, zero scam risks

A clean, safe environment to send and open ecards

Faster performance and saved drafts

The mobile app does not rely on mobile web browsers where malicious redirects can occur. It is a fully contained, secure experience.

Regarding your friend:
Please tell her we are sorry as well. She used us to send you love, and instead you got a scam scare. That breaks our hearts.

We are not a fraudulent company – we have been delivering free ecards for over 20 years – but we have failed you on safety due to bad ads. If you ever decide to give us another chance, please use the mobile app with the Pro upgrade, or ask your friend to send cards that way.

Again, our deepest apologies. Thank you for being honest and for taking the time to warn others.

Respectfully,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Elspeth,

Thank you for reporting this – and I am truly sorry for the alarming experience you had.

Please let me be very clear: 123greetings does not charge any fees for sending free ecards. We have never taken money from users without explicit, voluntary payment (such as our Pro app upgrade). The message you saw from "quick-tutor" claiming they would take £50 per month is a fraudulent popup scam – likely generated by a malicious advertisement that hijacked the page.

You did not visit their site. You did not give them any payment details. They cannot take £50 from you because they have no access to your financial information. These scams rely on fear to trick you into calling a number or clicking a link. You are safe as long as you closed the page.

That said, you should never have seen that scam on our site. This is completely unacceptable, and we understand why you feel the site is untrustworthy. We are actively working with our ad partners to block these malicious redirects, but the only guaranteed way to avoid them entirely is to remove ads altogether.

That is why we have launched an ad-free Pro version of our mobile app (iOS and Android) for only $5.99 per year. It contains:

Zero ads – no popups, no redirects, no scam risks

A completely safe environment to send and open ecards

No unexpected messages or third-party interruptions

The free website will continue to have ads (which we are trying to clean up), but for users who want peace of mind and a smooth experience, the mobile app Pro version is the solution.

Again, to be absolutely clear: You have not been charged £50 by us or anyone else from that popup. Please run a security scan on your device if you are concerned, but simply closing the page was the right move.

We are deeply sorry that your experience led to fear and frustration. If you ever decide to give us another chance, please try the mobile app. And thank you for warning others – your feedback helps us improve.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Suzanne,

I am truly horrified and deeply sorry that this happened to you. What you described – clicking what should have been a greeting card and instead seeing a porn site – is absolutely unacceptable, disturbing, and not what 123greetings stands for.

Please allow me to be very direct:

This should never, ever happen. We do not create, host, or knowingly link to adult content. The most likely explanation is one of two things:

A malicious ad redirect – A bad advertisement slipped through our ad network and hijacked your browser to another site. This is a known issue with some third-party ad providers, and we are aggressively working to block these bad actors.

A spoofed email – The email may have looked like it came from 123greetings, but scammers sometimes fake our brand name to send dangerous links. If you still have the email, please check the sender's full email address – scammers often use addresses like support@123-greetings.co or similar misspellings.

What we can do for you right now:

Please forward the suspicious email to security@123greetings.com so our team can investigate and try to trace the source.

If you clicked from our legitimate site, please let us know the date and time so we can track which ad network was responsible.

How to protect yourself going forward:
The only guaranteed way to avoid malicious ad redirects on any free ecard site is to remove ads entirely. That's why we have launched an ad-free Pro version of our mobile app (iOS and Android) for only $5.99 per year – zero ads, zero popups, zero risk of being redirected to inappropriate content.

Again, from the bottom of my heart, I am so sorry that you were exposed to that. It is not okay, and we will do everything we can to identify and block the source. Thank you for telling us – and please don't hesitate to reach out if we can help further.

Respectfully,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Beverly,

Thank you for your honest feedback – and I am truly sorry for the frustration you’ve experienced with the verification step at the end of the process. You are absolutely right: if the verification doesn’t work no matter how many times you try, that makes the entire site feel like a mess, and we completely understand why you would feel negatively about it.

We hear you, and we apologize.

Let me explain what might be happening and how to fix it:

Browser or cache issues – Sometimes older browser data or extensions (like ad blockers) can interfere with the verification popup. Please try clearing your browser cache, disabling any ad blockers temporarily for our site, or using a different browser (Chrome, Firefox, Edge).

Mobile vs. desktop – If you are on a mobile browser, verification can sometimes be glitchy. That is one of the reasons we built a dedicated mobile app (iOS and Android), which has a much smoother, reliable verification process with no popup issues.

If you just want to get your card sent right now:
Please try the 123greetings mobile app – the free version includes the same verification but works much more reliably than the mobile website. If you upgrade to the Pro version ($5.99/year) , you get an even faster, ad-free experience, but the free app should solve the verification problem on its own.

To help us fix this for everyone:
Could you let us know which device and browser you were using? You can reply or email support@123greetings.com. Our team will investigate and correct the verification flow.

Again, I am so sorry this has been a negative experience for you, Beverly. We are working to make things better. Thank you for giving us the chance to improve.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Rachel,

Thank you for your honest feedback – and I’m sorry you’ve had a disappointing experience. You're not alone, and we hear you.

We appreciate that you once found our site helpful. It sounds like your recent experience hasn't lived up to that, and we take that seriously. You're right that we've been reading all the recent reviews, and we are actively making improvements.

One of those improvements is our ad-free Pro mobile app (iOS and Android) for only $5.99 per year. It offers:

A clean, fast, and simple card-sending experience

No popups or interruptions

Carefully curated cards – no unnecessary clutter

We built the app for users who want to send cards quickly without the distractions that can come with a free website.

If you ever decide to give us another chance, we hope you'll try the mobile app. Either way, we respect your choice, and we thank you for the years you did spend with us.

We see the customers we're losing, and we're working to earn them back.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Cynthia,

I am so, so sorry. Reading your review broke my heart.

First and foremost: please accept our deepest condolences on the loss of your mother, your father’s wife of 45 years. That first birthday without her is incredibly painful, and your intention – to bring a smile to your dad’s face on such a hard morning – was beautiful and loving. You did a kind and thoughtful thing.

What happened instead was absolutely unacceptable. Your father, who you describe as sharp and computer literate, did nothing wrong. He should have been able to click a simple link and see a birthday card. Instead, he was hit with software downloads, desktop changes, a broken pair of glasses, and a ruined day. That is not your fault, and it is not his fault. That is our failure.

Please know that 123greetings does not intentionally or knowingly attach software downloads to our ecards. What you’re describing sounds like a malicious ad redirect – a bad advertisement that hijacked the page and tried to install unwanted software. This is a known danger with free, ad-supported websites, and we are deeply sorry that it happened to your father.

We cannot undo the damage to his birthday, but we want to be honest with you:
The only way to guarantee this never happens again is to eliminate ads entirely. That is why we have launched an ad-free Pro version of our mobile app (iOS and Android) for only $5.99 per year. The app has:

No ads, no popups, no malicious redirects, no unwanted software downloads

A completely safe, clean environment to send and open cards

A simple, reliable viewing experience

We understand if you never want to use us again. That is completely fair. But if you or your father ever choose to give us another chance, please do so only through the mobile app with the Pro upgrade. It is the safe version of what we should have always been.

Again, Cynthia – from the bottom of our hearts, we are sorry. Please tell your father that we wish him a belated happy birthday, and that we are sorry his day was hurt by us. We will do better.

With deepest respect and apologies,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear So,

Thank you for being a loyal user of 123greetings for decades – that truly means so much to us. And we are genuinely sorry that your experience has changed so dramatically for the worse.

You are absolutely right to be frustrated. Ads that cover the information you need to enter, the page resetting, taking half an hour to send a simple card – that is not the service you loved, and it is not the service we want to provide. You expected improvements over the years, not decline, and we failed to meet that expectation.

Please know that we hear you. We are not ignoring reviews like yours.

What has changed:
Our free website relies on ads to stay free, but we have allowed those ads to become too intrusive. That is our mistake. The good news is that we have created a better alternative for users like you who just want to send a card quickly and peacefully.

Our ad-free Pro mobile app (iOS and Android) for only $5.99 per year gives you:

No ads at all – nothing covering your text, no popups, no resets

A fast, smooth, reliable experience

All the same great cards without any interruptions

The mobile app is what our website should have become. We built it specifically for long-time users who are tired of fighting with ads.

We understand if you say you will never use us again – that is completely fair after what you have experienced. But if you ever decide to give us one more chance, please try the free mobile app first, and if you love it, upgrade to Pro for less than the cost of a coffee per year.

Thank you for your decades of trust, and our deepest apologies for letting you down.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Ellen,

Thank you for bringing this to our attention – and I’m very sorry for the confusion you’ve experienced.

You are absolutely right to be upset if a site claiming to be us asked you to pay for a card. However, I want to be clear: this was not a mistake on our part. What you likely encountered is a clone website – a fraudulent copycat site designed to look like 123greetings but that charges users for things we provide for free.

These fake sites are illegal and unfortunately becoming more common. 123greetings itself is still completely free to send ecards – no payment required for standard cards. We never ask for credit card information just to send a greeting.

How to be sure you are on the real 123greetings:

Our official website is: www.123greetings.com

Our official mobile apps are published under "123greetings" in the Apple App Store and Google Play Store

We do not charge for sending regular ecards – only for our optional ad-free Pro app upgrade ($5.99/year)



We appreciate you letting us know, Ellen. Please visit our real site – free as always – and thank you for your understanding.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Bernard,

Thank you for your blunt honesty – and I’m sorry you feel that way about our website.

You're right to be frustrated if the design feels messy or confusing. That’s not the experience we want anyone to have. We've heard similar feedback from many users, and we know our free website has become cluttered and frustrating.

That’s exactly why we built something better:
Our ad-free Pro mobile app (iOS and Android) for only $5.99 per year offers a clean, simple, professionally designed experience – no popups, no mess, no frustration. Just beautiful cards that are easy to send.

We understand if you’re done with us. But if you’re willing to give us one more chance, try the mobile app. It’s what our website should have been.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Teri,

I am truly sorry for what your mom’s friend – and your mom – experienced. That sounds terrifying, and you are right to be furious.

To be very clear: 123greetings does NOT intentionally send viruses or lock computers. What you described – a locked computer with a fake Apple support number – is a classic malicious ad redirect or a spoofed email pretending to be from us. Scammers sometimes fake our brand name to trick people.

That said, it happened because your mom clicked a link that came from somewhere claiming to be us. We take full responsibility for the fact that our free website’s ad network has allowed bad actors to slip through. That is unacceptable.

What we have done to fix this:

New email templates – All legitimate emails from 123greetings now use verified, secure links that are clearly marked and cannot be spoofed easily.

Stricter ad screening – We are aggressively blocking malicious domains.

The only safe way to use us – Our ad-free Pro mobile app (iOS/Android, $5.99/year) has zero ads, zero popups, zero redirects. It completely eliminates the risk of these scams.

For your mom right now:

She should not call any number on the locked screen. Restart her computer in safe mode or have a professional remove the malware.

Please ask her to never click a link from an ecard email unless she is 100% sure it came from our official domain (@123greetings.com). Even then, using the mobile app is safer.

We are not scammers – we have been a free ecard service for over 20 years – but we have failed to keep our free website safe from bad ads. We are fixing it. In the meantime, please tell your mom we are deeply sorry, and if she ever wants to try again, only through the app.

Thank you for warning others, Teri.

Respectfully,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Michelle,

Thank you for sharing your experience – and I am so sorry for the frustration and disappointment you and your husband have gone through.

Please let me be very clear: 123Greetings.com is completely free. We have never charged anyone $49.95 to send ecards, nor do we take any payment without explicit consent. Unfortunately, what you've encountered appears to be a clone website – a fraudulent copycat site that mimics our brand to trick users into paying for things we offer for free.

We completely understand why you're upset, and we wish we could issue a refund on their behalf, but because we do not operate those fake sites, we have no access to their payment systems. The best course of action is to contact your bank and dispute the charge as fraudulent.

That said, we would love to show you what the real 123Greetings is like – warm, genuine, and truly free. As a small gesture of goodwill, please accept this free Mother’s Day e-card that you can send to anyone you love, with no payment or sign-up required:

👉 Send your free Mother's Day card here:
https://www.123greetings.com/events/mothers_day/happy_mother/you_are_so_very_special_in_every_way.html

To stay safe in the future, please only use our official website at www.123greetings.com or our official mobile apps. We never ask for credit card information to send or receive ecards.

If there’s anything we can do to help further, please reach out to support@123greetings.com.

With sincere apologies,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Halona,

Thank you for your warning – and I am truly sorry you’ve had this experience.

Please know: The real 123greetings.com does not take any money to send ecards. Our service has always been free. What you’ve described – being charged for cards that never send, with no way to get a refund – is the hallmark of a fraudulent clone website that has copied our name and design to trick users.

We are not those scammers. We hate them as much as you do.

Here’s how we can help:

If you were charged, please contact your bank immediately to dispute the transaction as fraud.

Please also forward any emails or the website link you used to security@123greetings.com – this helps us track and report clone sites.

To show you what our real, free service is like:
Please visit our official website at www.123greetings.com or download our official mobile app. You can send a beautiful, heartfelt card right now at no cost – no payment, no hidden fees.

We also have real customer support. Email us at support@123greetings.com anytime, and a real person will respond.

We are so sorry that fake sites are using our name to hurt people like you. Thank you for speaking up – and please stay safe.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Janice,

Thank you for sharing your experience – and I am so sorry for the frustration and stress this has caused you.

I want to be completely honest with you: 123Greetings (123greetings.com) is a completely free e-card service. We have never offered a free trial, nor do we charge for subscriptions or take any credit card payments for sending cards. What you’ve described sounds like a different company – most likely 123cards.com or another similar-sounding service – which does offer trials and auto-renewing subscriptions.

We understand how confusing this is. The similar names have caused many people to accidentally contact us about charges from other companies. We hate that you’re caught in the middle of this.

Here’s what we recommend you do right now:

Check your credit card statement – Look for the exact merchant name (e.g., “123cards” or something else). That will tell you who actually charged you.

Contact the correct company – If it was 123cards, you’ll need to reach out to their support team directly. We have no access to their billing systems and cannot issue a refund on their behalf.

Dispute the charge with your bank – If the company won’t respond, your bank can help reverse an unauthorized charge.

We truly wish we could do more, but because we are not the company that charged you, we have no way to help with a refund. What we can do is invite you to experience our real, 100% free service at www.123greetings.com – no trial, no credit card, no hidden fees. Just beautiful cards to send to the people you love.

If you have any other questions, please email us directly at support@123greetings.com. We’re here to help clear up the confusion.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Norma,

Thank you for your review, and I am very sorry we are only now responding to your experience from October 21, 2024.

You were right to be disappointed. A card that stays stuck on "processing" for an entire day, with no delivery and no reply from Customer Service, is unacceptable – then and now. We failed you, and we apologize.

Since your review, we have made important improvements:

Our email delivery system is now more reliable and faster.

Our Customer Service team has expanded, and we respond to most inquiries within 24 hours.

If that card from October never delivered, please email us at support@123greetings.com with the email address you used, and we will verify what happened and help however we can.

We are sorry we let you down, Norma.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Susanna,

Thank you for your honest feedback – and I am truly sorry for the frustration and wasted time you experienced when trying to use our site again after being away for several years.

You are right to be upset. Filling in your information, only to have the page delete everything or insist on missing dates that were clearly filled in, is incredibly frustrating – and a complete waste of your time. That should never happen.

What likely caused the issue:

Browser cache or cookie conflicts – older saved data from years ago may have been interfering with our updated website.

Form validation glitches – we did have some technical issues with account/profile saving around that time, which we have since addressed.

Since your review, we have made important improvements:

Our account management system has been updated to be more stable and reliable.

Form data now saves correctly without disappearing.

Customer Service response times have improved significantly.

For a smoother experience going forward:
We highly recommend using our official mobile app (iOS and Android). The app is much more reliable than the website for creating and managing accounts. Even the free version of the app avoids the browser-related glitches you encountered.

We understand you were a happy user in the past, and we would love to earn you back. If you are willing to give us another chance, please try the mobile app, or email us directly at support@123greetings.com and we can help set up your account manually.

Again, we are sorry we let you down, Susanna. Thank you for sharing your experience – it helps us improve.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Rachel,

I am so sorry – and I completely understand why you are furious.

Scheduling a very important card for Mother’s Day, only to have it not deliver at all, is heartbreaking. That special card was meant to honor someone important to you, and we failed you at a moment that mattered. There is no excuse for that.

Please know that we have investigated delivery issues like this and have made improvements to our email delivery system. But we also know that apologies don’t erase the disappointment you felt on Mother’s Day.

Because we want to make this right for you – and for the next Mother’s Day:
We would like to invite you to send a 2026 Mother’s Day card through our official website – completely free, no sign-up required. You can schedule it in advance, and we will personally ensure it delivers on time.

👉 Preview our 2026 Mother’s Day collection here:
www.123greetings.com/events/mothers_day

If you would like us to help you schedule a card for next Mother’s Day, please email support@123greetings.com with the subject "Mother’s Day 2026 – Rachel" and we will assist you personally.

We also recommend using our mobile app (iOS/Android, free or Pro version for $5.99/year) for the most reliable scheduling and delivery.

Again, I am deeply sorry, Rachel. We hope you will give us another chance to get it right.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Ann,

Thank you for being a loyal user for many years – and I am truly sorry for the unacceptable experience you’ve had with our email marketing and account status.

You are absolutely right to be upset. Receiving upwards of 10 emails a day is excessive, and no one should have to tolerate that. Even worse, when you opted out, you were told your account is now "DND" (Do Not Disturb) and that you can no longer use our service. That is not our policy, and that should never have happened.

I want to be clear: Opting out of promotional emails does not and should not block you from using 123greetings to send cards. What you described sounds like a serious system error on our end, and we apologize for it.

What we have done since your review:

We have launched new email templates with clear, working unsubscribe links.

We have reduced email frequency dramatically – no more than a few per week for active users.

We have fixed the "DND" account block issue so that opting out of marketing does not affect your ability to send or receive cards.

How we can help you now:
Please email us directly at support@123greetings.com with your email address and the subject "DND account – Ann from Trustpilot". We will manually restore your account so you can use our service again, and we will ensure you receive only essential transactional emails (card deliveries, etc.), not promotional ones.

If you prefer an even cleaner experience, we also invite you to try our ad-free Pro mobile app (iOS/Android, $5.99/year) – no promotional emails at all, just the cards you choose to send.

We are so sorry we drove you away, Ann. Please give us the chance to make this right.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Douglas,

Thank you for bringing this to our attention – and I am truly sorry and concerned to hear that £26 was taken from your bank account.

Please let me be absolutely clear: The real 123greetings.com is completely free. We have never charged any user for sending or receiving ecards. We also do not ask for – nor do we have access to – your bank details or credit card information.

What you have described suggests that you may have encountered a fraudulent clone website pretending to be 123greetings. These fake sites sometimes trick users into entering payment information for “premium” services or hidden subscriptions. We are not affiliated with them in any way.

Here is what we strongly recommend you do immediately:

Contact your bank – Report the unauthorized charge as fraud. They can reverse the transaction and block further charges.

Check your bank statement – Look for the exact merchant name. It may show a different company name than 123greetings.

Do not enter your bank details on any unfamiliar site – Always verify you are on www.123greetings.com (no extra words or dashes).

To keep you safe going forward:

Our official website is www.123greetings.com

Our official mobile apps are published under "123greetings" in the Apple App Store and Google Play Store

We never ask for payment information – our service is 100% free for standard ecards

If you have any other details about the website that charged you (such as the URL), please forward them to security@123greetings.com so we can help track down the clone and report it.

We are so sorry this happened to you, Douglas. Please know that the real 123greetings would never take money from you without your explicit permission (which we never even ask for). We hope you get your money back quickly.

Sincerely,
123greetings Customer Support Team

Svar fra 123Greetings.Com

9. mai 2026

Dear Terri,

Thank you so much for your kind and thoughtful review – and for being a loyal user of 123greetings for years. 👍

We’re so glad to hear that our service helped you send out Christmas cards during the postal strike. That’s exactly why we exist – to keep people connected when traditional mail isn’t an option.

You make an excellent point about recipients being wary of unknown emails due to so many scams going around. That’s something we take very seriously. That’s why we’ve recently launched new, clearer email templates with verified links and better sender authentication – so your friends and family can feel more confident opening cards from us.

We also always notify you if a card hasn’t been viewed, as you mentioned – and we’re glad that feature has been helpful.

For an even more trusted and seamless experience, we invite you to try our official mobile app (iOS and Android). It’s free to use, and the optional Pro version ($5.99/year) removes all ads for a clean, secure experience.

Thank you again for standing by us, Terri. We truly appreciate you.

Warmly,
123greetings Customer Support Team