World Tour Store Anmeldelser 

1 544
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Bhavna cheerfully amended my booking and didn't even charge beyond the ticket difference. I was getting updates through every step of the process, this kept my mind at ease that they can be trusted as... Vis mer

Vurdert til 5 av 5 stjerner

A return journey booking from Hong Kong back to London was dealt with efficiently and professionally by Semmi. Due to a change in schedule by China Eastern airline, instead of having a layover time of... Vis mer

Vurdert til 1 av 5 stjerner

**SCAM** SCAM** COMPANY, AVOID TO USE, FAKE PRICES, PROVIDE FAKE TICKETS. WHEN I CONTACTED THE CUSTOMER SERVICE, ASKED ME FOR EXTRA MONEY, AFTER PAYING EXTRA, SENT ME FAKE TICKET WHCIH CAN NOT BE VER... Vis mer

Vurdert til 5 av 5 stjerner

I have had nothing but excellent service from Ash and his team. Even helping family overseas secure a ticket. Prompt, Accurate, personable service. Thank you so much.

Informasjon om virksomheten

  1. Flyselskap

Skrevet av virksomheten

World Tour Store strongly believes and follows the concept of “Travel with a Smile”. Our team at World tour Store are passionate travellers themselves, and strive to provide you with the best experience you deserve. We understand the ever-evolving needs of travellers, and ensure every trip is planned to perfection. So, whether you are travelling to see your loved ones, up a business trip, a leisure holiday or an adventurous excursion- just let us know your travel needs, budget and specific desires & we'll plan and organize for you the Most Memorable Holiday! Complementing our decades long industry exposure, we have built strong corporate alliance with over 200 airlines and thousands of renowned hotels globally. This enables World Tour Store to offer you an exclusive deal each time you fly which would rightly fit your budget. Our easy payments schemes are designed to support you further, as we will always make you smile when you travel.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 49 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(1 544)

623 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Rohith was very helpful when Emirates…

Rohith was very helpful when Emirates cancelled one leg of my flight to Sydney via Dubai. The airline offered me an 8 hr stopover in Dubai which was too long for an 80 yr old lady. Rohith worked hard at getting me a later flight from London so my stopover would be only 2.30 hrs. He proved to be very professional, polite and communicative in his dealings with me.

15. august 2026
Vurdert til 5 av 5 stjerner

Bhivana helped with another coworker…

Bhivana helped with another coworker and did booking promptly. Explained the airline’s cost and fees for services and when things changed. E tickets arrived within a good time. Overall very positive experience

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was having issues with e- ticket …

I was having issues with e- ticket which a bi delay but Thank God Bhavna (layla) we was very patience, kind , understanding and professional with her job and had customer relationships ,was able to help me resolve the issue and my e- was issues to me just as promised

14. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I recently dealt with World Tour Store…

I recently dealt with World Tour Store and had a fantastic experience. I spoke with a Sandy and he was extremely helpful from start to finish.Instead of just giving me a single price, he took the time to explore every possible angle for my trip. He provided multiple Airlines, his patience and willingness to offer so many varieties made it incredibly easy to choose the best option for my budget and schedule. I highly recommend World Tour Store, and especially Sandy for anyone looking for thorough and professional travel planning!

12. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

They don’t respond

I’ve struggled at first with one of there staff members but their supervisor pallavi took over and solved my problem later after few attempts and now they don’t respond yo emails anymore

12. august 2026
Logoen til World Tour Store

Svar fra World Tour Store

Dear Mahendra,

Thank you for sharing your feedback. We’re pleased to hear that Pallavi was able to take over your case and assist you in resolving your concern.

We’re sorry to hear that you felt we were no longer responding to your emails. We have tried reaching out to you multiple times regarding your case, but unfortunately, we did not receive a response.

We also sent you an email with our direct line number so that you could contact us directly and receive further assistance without any delay.

Please feel free to connect with us on the direct line shared in our email. We’ll be more than happy to assist you and ensure any outstanding concerns are addressed.

Kind regards,
World Tour Store Team

Vurdert til 5 av 5 stjerner

Today

Today, I had the opportunity to interact with Rishi and Yash, who provided exceptional assistance in resolving my ticketing inquiries and thoroughly addressed all my questions and information requests.

This team truly demonstrates a profound understanding of customer needs and consistently collaborates effectively to resolve any issues, ultimately securing customer satisfaction.

My sincere appreciation.

12. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very poor experience!!

Very poor experience!!
. Booking was not confirmed despite repeated calls.
. Several promised call-backs, including from a supervisor, never happened.
. Asked to pay £50 extra for another option with an additional bag I did not need.
. After my formal complaint, they refunded me in full within 48 hours.
. I then booked directly with EgyptAir and received the e-ticket immediately.
. The direct booking already included the additional return bag they wanted me to pay extra ,than the original site , for.
. Wasted most of my day off chasing this. Completely unnecessary stress.

Poor communication and poor handling. I would book directly with the airline.
Thank you for your quick response .
I confirm I received the full refund.
However, I don’t agree with the explanation.
- Days later, I booked the same flights directly with the airline without any availability issue.
- Your company was still advertising the same flights.
- I was asked for £50 extra, making your offer more expensive than booking directly.
- I was also given a different explanation over the phone relating to the situation in the Middle East.

I appreciate the refund, but the way this booking was handled caused unnecessary stress and wasted my day off. My review remains unchanged.

9. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til World Tour Store

Svar fra World Tour Store

Dear Mohamed,

Thank you for taking the time to share your feedback. We sincerely apologise for the frustration, inconvenience, and unnecessary stress you experienced while trying to resolve your booking.

We understand that you had selected specific flights and dates and expected the booking to be confirmed at the agreed fare. We also acknowledge that having to make repeated calls and wait for promised callbacks was frustrating, particularly when you had set aside time to resolve the matter.

We would like to provide some context regarding the booking. Flight fares and seat availability are dynamic and can change instantly. Bookings are processed globally across airlines, GDS systems, and travel platforms, and it can happen that an itinerary appears available when initially selected but is no longer bookable by the time passenger and payment details are completed. In some instances, the previously displayed itinerary may continue to appear temporarily due to system or cached information, even though the airline's fare or inventory has already changed. This is an industry-wide characteristic of airline inventory and does not always indicate that the displayed itinerary can still be confirmed.

We sincerely regret that the communication and callback arrangements during this process did not meet the standard you expected. We recognise that clearer and more timely communication could have made the situation considerably less stressful for you.

Following your request, the full refund of £397.99 was processed on 11 August 2026, and the booking was subsequently cancelled on the same date.

Please accept our sincere apologies for the inconvenience caused and for the experience falling short of the level of service we aim to provide. Your feedback regarding the booking process, communication, and callbacks has been taken seriously and will be shared with the relevant team to help us improve our handling of similar situations.

If you have not yet received the refunded amount in your account, please feel free to contact our customer support team with your booking details. We will be happy to look into the status and assist you further.

We appreciate you bringing this matter to our attention, and should you require any assistance with your future travel arrangements, our team will be happy to help.

Kind regards,
Customer Support Team

Vurdert til 5 av 5 stjerner

I was sceptical at first didn’t know if…

I was sceptical at first didn’t know if this was some dodgy site because they had the best deal in terms of tickets to Australia but everything went smoothly. Got my ticket booked and Aamira walked us through the whole booking process and kept everything up to date including seat booking for our flights and travel insurance aswell. She even checked up on us as the date got closer, was thoroughly impressed will recommend this to everyone.

14. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I spoke with several people at World…

I faced a few issues and some delays with my booking, which caused a bit of uncertainty as my travel date was approaching.

However, **Rahul was very helpful throughout the final stages and made sure the issue was resolved properly.** He arranged an alternative booking with another airline on almost the same travel dates, which I really appreciated.

Thank you to Rahul for his support and for helping get everything sorted in the end.

9. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Sandy was very helpful

Sandy was very helpful throughout the process of booking flight tickets to India. He kindly explained and answered all my queries patiently and gave me a lot of good advice for future travels! I will definitely be taking Sandy’s advice and using his services for future trips.

2. august 2026
Anmeldelse skrevet uten oppfordring

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