Workwear Nation Anmeldelser 284

Svar fra Workwear Nation

Oppdatert: 4. juli 2025

Hi Paul, sorry we're slightly confused, you placed an order on Saturday and got in touch within 2 days requesting for the delivery address to be changed to your work address as you have fallen out with your neighbours and don't want them accepting parcels on your behalf, we have actioned this and you are now requesting for the parcel to be left at a parcel shop which isn't possible as this is a signed service due to value, the order is processed and is going direct to your works address as requested by yourself, we have checked the tracking and can see your order has been delivered within the given timeframes on our website.

Further to this we don't appreciate you calling our offices and swearing at our staff members.

Regards
Workwear Nation

Svar fra Workwear Nation

4. juni 2025

Hi James, sorry I'm unsure if you have read our delivery tab regarding different brands and estimated deliveries, due to the bank holiday last week the trousers were only sent from Snickers on Tuesday and we advise 5-8 working days for their deliveries as some of their stock is sent from Snickers Poland, we hold many sizes of this trouser however we only hold majority stock of the 32" leg as this is the most popular size, the long leg sizes are ordered direct from suppliers, we will have your order dispatched for you shortly.
Just for further clarification we do have a banner at the top of our website advising to check our delivery tab prior to ordering to avoid any confusion with delivery times.
Regards
Workwear Nation

Svar fra Workwear Nation

24. mai 2025

Hi Cosmin, I'm not sure if you read the large banner at the top of our website asking you to get in touch prior to ordering if your order was urgent and to read the delivery tab prior to ordering to check the lead times. It clearly states that the Helly Hansen can on some occasions be sent direct from the supplier Helly Hansen and can take upto 5-8 WORKING DAYS.
You ordered on the 16th, were sent two emails, one at 8.30am and one at 9.58am again explaining the delivery times and giving you the UK tracking number, which will become active as soon as it clears customs.
Today is 5 working days into your purchase, I can see from the EU tracking that your item is in the UK now, so your item should be with you within the 5-8 working days we quoted prior to your purchase.
60% of our sales are dispatched direct from our UK warehouse and are delivered in 1-3 days, but with 146,000 lines available to purchase, we only keep the core selling lines here, which is why we advise contacting us prior to ordering.
I hope this clarifys.
Kind Regards
Anna

Svar fra Workwear Nation

3. mars 2025

Hi Darren, there must be some confusion here. You ordered on Friday afternoon at 5pm, your order was processed this morning (Monday) and you have left negative feedback?
I have called you to see what the issue is, but there was no answer. Feel free to get in touch if you have any queries
Regards
Antony

Svar fra Workwear Nation

24. feb. 2025

Hi, we have looked into your order and can see it was delivered on time within the estimated 5-8 working days delivery, occasionally our stock is dispatched direct from the supplier if we do not have physical stock in our warehouse and therefore delivery can take longer, we do have a banner at the top of our website advising to check the delivery tab prior to ordering to avoid any confusion.
Regards
Workwear Nation