Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Giving a try with a ChiPoo with attitude!! Seems to be basic which I’d best for him. My goal is to successfully form a training foundation for my pup. This looks to be a winner🐾❤️
I keep getting charged for a subscription I cancelled ages ago. I deleted my account and the charges continue. I have contacted customer support various time, but the fraudulant billing keeps continuing.
Are you Woofz Academy or Woofz?
Signed up for a 'personalised' training plan for my 2 year old pooch after I saw an advert online and having used the app briefly when he was a pup decided to try again. Despite the lengthy form filling as to what he could and couldn't do and after signing up I received the same back to the start plan with none of the specialised personalised training advertised. It was back to the complete start, with advice to just fast forward everything that he knows or can do!! Time consuming!! Please be aware.... Woofz sends you no correspondence to recheck subscription plans or renewal costs so please screenshot when you sign up and they also don't send you reminders. I think they rely on people forgetting to cancel the initial trial Plan. It has so much potential to be a great app, if it offered options and choices to truly personalise training and by being more transparent with costs and renewals. Customer service advisers are quick to respond, but I should have had the information I needed already rather than having to rely on my memory viewing a sign up screen with small numbers crossed out! Also trying to cancel was confusing - 'depending on where you had signed up App or webpage' This could be more streamlined. Think they deliberately don't correspond and make it difficult in the hope you will forget to cancel subscriptions.
I am extremely disappointed with the way this company is handling my complaint about being charged for a subscription without my clear consent.
This is a classic example of a dark pattern — offering a free trial or one-month plan without making it clear that it will auto-renew, and with no easy or transparent option to cancel. I was charged unexpectedly, and when I contacted support, they acknowledged the issue and offered a 40% refund, admitting the situation was not ethical.
Frankly, the amount of back-and-forth communication just to be heard has been incredibly stressful. I now believe I should be refunded not only the latest charge, but also the initial subscription, as the service did not provide any real value or effective methodology.
This experience has been disappointing, frustrating, and feels exploitative. I am requesting a full refund and will proceed with a formal complaint to consumer protection authorities if not resolved.
Raquel Pires
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
