I've ordered from this company for several years now and would thoroughly recommend them . I made an error when I was placing my recent order online which would have cost me quite a lot more money. St... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordering the fuel was straightforward. The delivery company was very obliging as l had to delay the delivery by one day due to a hospital appointment. The actual delivery went very smoothly as... Vis mer
Selskapet har svart
Easy to order. Confirmation was sent straight away with instructions for delivery and kept informed throughout the order/delivery process. Fantastic heat logs and excellent value for money, thank you!... Vis mer
Selskapet har svart
A truly professional company. They will always go the extra mile to make sure your pallet delivery goes smoothly… no mean feat! I have used the Beech Nestro for sometime now and am delighted a smalle... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
We'll help you find the perfect fuel for your fire and our range of products has something for everyone. Great prices and unbeatable customer service from our friendly team make us the first choice for wood fuel.
Wood Fuel Co-operative - The First Choice for Wood Fuel
Skrevet av virksomheten
- What we do
- We stock the widest range of wood briquettes in the UK, concentrating on those fuels that provide the best balance of heat, convenience and value for money. This means we have to test a lot of different briquettes, but our hard-working team is up to the challenge!
- Expert Advice
- We love helping and talking to our customers. In fact, it’s one of the best parts of the job. We’re a small team and we set very high standards for ourselves. So please do get in touch – we’ll always go the extra mile to help.
Kontaktopplysninger
170 Heathhall Industrial Estate, DG1 3PH, Dumfries, Storbritannia
- 01387 731 210
- info@woodfuel.coop
- woodfuel.coop
4,9
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
High quality
High quality, fast and friendly service. Thanks Ashley!
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wood Fuel Co-operative
Thank you Tim! It's lovely to hear that - I'm delighted I was able to help! Have a lovely Christmas and New Year! All the best, Ashley
Svar fra Wood Fuel Co-operative
Thank you Peter, we really appreciate your review. I'm glad you like the products - I hope they keep you cosy this winter. Many thanks, Ashley
Order went through perfectly and was…
Order went through perfectly and was delivered, well packed, on time.
20. november 2025
Svar fra Wood Fuel Co-operative
Thank you for your review, John. I'm delighted that you were happy with everything. Have a lovely festive break and stay cosy this winter. Many thanks, Ashley
Excellent product
Competitive price, arrived on time, helpful driver, very good product, Eco friendly.
20. november 2025
Svar fra Wood Fuel Co-operative
Thank you Paul! I'm glad the whole experience was good and thank you for letting us know. Many thanks, Ashley
Excellent service and superior product…
Excellent service and superior product that really does what is promised - thank you
20. november 2025
Svar fra Wood Fuel Co-operative
Thank you John! Really glad you enjoy everything, it's great to hear. Thanks for taking the time to feed back to us. Ashley
I have ordered several times and…
I have ordered several times and delivery is always fast and turns up without fuss.
20. november 2025
Svar fra Wood Fuel Co-operative
Hi Charlotte, thank you for your review. It's great to know you're happy with everything. Many thanks, Ashley
Excellent customer service.
Excellent customer service.
Prompt delivery of an excellent product
20. november 2025
Svar fra Wood Fuel Co-operative
Thank you for your review, Bill. We really do appreciate it. I'm so pleased you're happy with everything. Thank you! Ashley
Svar fra Wood Fuel Co-operative
Thank you! We appreciate your review. :)
Very good RUF oak briquettes
Very good RUF oak briquettes. Well packaged, uniform size and delivered quickly. A very good price for a 720kg pallet! They are easy to store and burn very well.
19. november 2025
Svar fra Wood Fuel Co-operative
HI Chris, I'm glad you like the RUF Oak. They'reone of my favourites as well. I hope you enjoy them this winter. Many thanks, Ashley
second time buying from wood fuel co-op…
second time buying from wood fuel co-op and each delivery has been so straight forward, team are helpful and good problem solvers!
19. november 2025
Svar fra Wood Fuel Co-operative
Hi Janet, thanks for ordering from us again! I'm really pleased both orders went well and I hope you enjoy your wood fuel! Many thanks, Ashley
Svar fra Wood Fuel Co-operative
Thank you Mr Taylor, that's great to hear! I'm glad everything went well for you. Many thanks, Ashley
This was my first time ordering the…
This was my first time ordering the briquettes and the lady was soo helpful talking me through the process. Everything was done speedily and efficiently.
18. november 2025
Svar fra Wood Fuel Co-operative
Hi Valerie, I'm glad we could help! Thanks for letting us know - we love getting feedback like that. Enjoy your fuel! :) Many thanks, Ashley
High quality products and service
The Wood Coop sorted out a delivery glitch extremely well. High quality products and service !!
20. november 2025
Svar fra Wood Fuel Co-operative
Thank you! I'm glad we were able to help and I'm delighted you like the fuel! Thank you so much for your lovely review. All the best, Ashley
Good value, speedy delivery
I feel that the order (quarter pallet sampler of various briquettes etc) was good value. It was delivered quickly, driver was great. One small item was missing from the order (firelighters) but I haven't bothered raising that.
Once I've decided which briquettes I like I'll definitely order here again.
Edit - the company reached out and I now have the firelighters - 5 star service! Thank you Ashley.
17. november 2025
Svar fra Wood Fuel Co-operative
Hi Jim, thanks for your review and I'm glad we've managed to sort out your missing firelighters! Your replacement pack is winging its way to you as I type. I hope you enjoy the rest of your fuel. Kind regards, Ashley
Top Banana!
I’ve been buying my wood from the Wood Fuel Coop for many years, and they’ve been fantastic from the very beginning. Their wood briquettes are high-quality, environmentally responsible, and burn really well. The Coop team is really one of the nicest and most helpful groups you could meet. They work with real ethical values, support local charities, and treat every customer with genuine care. They’re totally fab, and they make buying from them a delight. Simply put, they make life toastier!
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wood Fuel Co-operative
Thank you, Des! What a lovely review. :) We love seeing you too! Ashley
As usual prompt service and delivery
15. november 2025
Svar fra Wood Fuel Co-operative
Hi Graham, thank you for your review; I'm glad you're happy with the products and service. Kind regards, Ashley
Svar fra Wood Fuel Co-operative
Thank you Phil, I'm glad you got your order safely. Enjoy! Many thanks, Ashley
Svar fra Wood Fuel Co-operative
Thank you for your review! Enjoy your fuel and have a cosy winter. :) Many thanks, Ashley
It’s the friendliness of the staff
It’s the friendliness of the staff. I had an issue with my address. They sorted it a straight away. Quick and efficient service. Great prices.
12. november 2025
Svar fra Wood Fuel Co-operative
Hi Jamie, Thanks for your lovely review. I'm glad we were able to help you sort the address issue easily. Enjoy your fuel - just in time now it's gone cold! Many thanks, Ashley
Products and service absolutely excellent - again.
Great range of wood fuel products and excellent guidance about the nature and performance of each type of briquette. This is the second time I have purchased the Beech Nestro briquettes from them; they are absolutely the best briquettes we have ever purchased, anywhere!
The service from welcoming email confirmation of order through to speed and communication of delivery was excellent - including the branch of palletways who delivered the final journey - very helpful lady on the phone. All round, an impressive experience - same as first time I ordered through them.
12. november 2025
Svar fra Wood Fuel Co-operative
Hi Martin,
Thank you for your review! It's great to hear how pleased you are with everything. The Beech Nestro really are good - we love them too! I hope you enjoy using them again this year - stay cosy!
Many thanks,
Ashley
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