Wooden Windows Anmeldelser 

Be wary of this company. They sell cheap oak, which will split and bow easily. Their warranty stands for nothing, they do their best to wiggle out of customer complaints or questions regards future treatments. Most of these reviews appear to be self appraisals. For those reading this, these are the circumstances behind my issues; we bought several doors and windows from this company (as well as oak from other companies) We treated them with the same oak oil We have used on all our oak, 1 year later, 2 of the doors from WW had swollen and split. WW couldnt explain why the remainder of the oak doors and windows that were treated with the same oils were fine but these doors were damaged. It was clear to us these were poorly constructed and cheaper materials than we had purchased in the past. Matthew at WW scoured the internet to find an excuse to wiggle out of the warranty, claiming the oil we used was inadequate! This company refuse to recommend which oils you can use, but will certainly deny a claim against the warranty. We are now discussing litigation against them.

The window arrived on time excellent window and customer service was excellent the best I've had in a long time will use again and would recommend them to anyone

Great products and great customer service! I ordered 7 kit windows with glass. Arrived on time via their own transport. Good quality joinery, clear instructions and quick to construct. Very good value.There was a slight error due to one of the handles being wrong-handed, probably my fault, but they immediately posted me a replacement gratis. Chris was very helpful with telephone advice to answer my queries.....first class

What a great company for a change.
Terrific Product (MTM integrated door and window unit 2mx2m) great finish 3d hinges and nice furniture.

Delivered on time with a helpful driver!

Even a small parts problem solved in the end, so special thanks to Mat in sales

5 star in al respects.

Excellent customer service & speedy response to all of my queries. Quick order and delivery turn-around helped us out of a tight spot on a refurbishment project. Would 100% specify again.

Only placed the order so far so can't comment on quality of window yet but if they are as good as the process so far I will be delighted. Raised a few questions initially which Leon answered quickly and fully. I placed my order over the phone and it was so easy. Leon double checked everything and gave me some great advice on areas I wasn't that sure on. overall a really great experience.

We purchased a set of primed windows which were stored in a dry place until installation. When installed, we immediately noticed one of the sills had cupped badly and was holding water. This was only happening on the one unit so it was clearly faulty.

Sent photographs and explanation to Wooden Windows and received a reply asking me for £15 to send another sill out.

Tried to tell me that their windows needed 3 - 4 coats of paint before installation which to anyone with any joinery or construction knowledge at all is completely absurd.

Wished I had shopped around for better quality units. Shipping was very quick and without issue.

Excellent windows!, Was originally looking for materials to fabricate the windows myself, when I found woodenwindows online. Ordering process was easy, price for each unit was cheaper than buying the materials let alone time saved for fabrication.
Assembly was straight forward and also impressed with the sections finger jointed short blocks so less prone to warping.
Even when I needed additional beading for single glazing they were very helpful and fast, thank you Mathew.
Highly recommend, and definitely will use them again

I used woodenwindows for my new front door - they came recommended by my builder and sure enough, they provided a great level of service - from placing the (slightly non-standard) quote to sorting the ironmongery bits and bobs. A big thanks to Mat Burton who was always really helpful and available to answer any questions.

Nice windows - easy ordering and good quality. They are my go to company for timber windows. Great to deal with and nothing is too much trouble.

I needed a bit of advice re a door that wooden windows had supplied
As has always been the case with this company and it’s team, they could not have been more helpful
I’ve bought two lots of windows and doors now. All great quality at a fair orice

Ordered a hard wood door set which arrived in perfect condition less than two weeks later. I am over the moon with the door. Fabulous quality solid product. Been fitted today and looks great. Blown away with the service and product (and I am very difficult to please!) Shout out to Leon Nuttall for his help in the order process - super helpful and efficient - Thank you!

Three high quality oak doors and frames have been delivered on time. First rate service again with special thanks to Leon Nuttall for all his help from a very satisfied customer.

Competitive price, quality products, fast response to queries and good technical support.

Have used this company a couple of times. Great communication and always delivered on time. Had a problem with one of our orders, which they went over and beyond in sorting out. Couldn't recommend them highly enough. Will definitely use again.

I made a mistake when ordering. My email to WW was answered immediately. I proposed a remedy which was agreed with startling rapidity. The technical department came up with a solution in mere minutes, all to my great satisfaction. This company's phone is answered by a real person. Five stars seem hardly adequate for the customer support I received.

Just ordered a door using the door builder, really easy to use, wanted to change the glass pattern and rang Up. Leon really helped out and got it sorted for me straight away. Great customer service

I bought a pine kitwindow just to see the quality before thinking about buying for the whole house.
I have to say that could not find a fault, I dealt with Leon and he priced for the whole house and always replied to my emails 👍. The window was delivered by there own dedicated delivery driver which I thought was very good.
If had to add anything, I would say it would be good if they were able to make windows with a wider glass rebate to take triple glazing, as it seems most triple glazed timber windows are made abroad.
Apart from that all good. Thankyou.

Great company. This is my second window. Realistic prices and always very helpful. Keep up the good work 👍👍

Brilliant online ordering tool which is flexible easy to understand. Pricing is competitive and delivery is swift
Quality of product is very good