WinterNode Anmeldelser 

274
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I purchased a Winternode Valheim server and when importing my saved world, I ran into a hiccup. I reached out to support on Winternode Discord, and within minutes Brandon got things running perfectly.... Vis mer

Vurdert til 5 av 5 stjerner

Just great overall Everything worked fabulously, i've contacted support a few times and they've been amazing every time. Despite the cheap pricing the server hasn't had any issues. Really reccomen... Vis mer

Vurdert til 4 av 5 stjerner

Solid, Mostly easy to use. Its a little annoying swapping between server architecture and game/server actual console/management is frustrating at times, but outside of the game we played (Windrose) e... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Had trouble connecting to my server at first due to crossplay issues. They responded to my ticket within 10 mins and kept in touch with me until the problem was resolved. 25/10 customer service

Informasjon om virksomheten

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Skrevet av virksomheten

Simply amazing game servers without breaking the bank.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

274 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(274)

121 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Years of using their services. Here is my experience.

I have been using this company for years and never had any downtime or problems with their services. They answer quickly and are willing to help past all problems you might encounter with servers.

Their discounts are also honoured wholly. It is the main reason they have my loyalty.

19. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Hard to beat customer service

Across multiple games we've had multiple issues trying to get different mods and setups going (7d2d and minecraft)

The winternode team has been fast to respond to most queries, helped work through adding new services/options where they were needed, and have gone above what I would consider "required" customer service.

I'm very glad I found this place.

9. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome provider!

After a few months. I am very satisfied with Winternode with good control on the panel and how easy it is to handle a modded Minecraft server for my yt community and how affordable it is!

Of course you can do vanilla aswell if you wish to and you got a good panel to check your files and such!

Oh and the support and the management behind are really friendly and good helpers!

Thanks Winternode for your service!

8. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good price, really stable

Extremely honest prices, they also seem to be often in Sale which is pretty cool. Been playing with a fairly sized group on 4 gigs and it surprisingly never caused me any issues. Totally recommended in my book

1. juli 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Recently added a VPS to my package of…

Recently added a VPS to my package of services. No trouble with selecting desired options from the many offerings. Deployment was fast and access via normal programs and apps to the VPS are easy to setup and function properly. Tech questions were promptly answered correctly and no issues since. Another great deal from WinterNode.

22. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Always Amazing.

Always Amazing.
Great Quick support. Great Prices. Big Fan of their services and have used them multiple times in the past with zero complaints.

26. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great support!

Recently took a server with them and experienced some issues. It took a couple of days to get to a working solution but they persisted.

10/10 Great support!

13. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really good service

Really good service, had nothing but good experiences with them and very helpful when ever i have a problem :)

16. juni 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best hosting For real

This hosting is by far the best hosting ive seen for real
Affordable prices
Amazing Locations
Fast connection
Instant ticket response
powerfull servers
and much more

We lost the mc server we played on due to lack of funds
Winternode Helped us with that
Definetly would recommend using this hosting not just minecraft but others too

12. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Awesome Service

Have not only used winternode, but have partnered with them multiple times on events. Really great pricing. Supurb support team.

5. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

They say they ran game servers themselves before, I could tell

I bought a minecraft server service from them for 5 months until my own failure to attract players had me close my server.

I enjoyed how smooth customer service goes on their discord.

Also when I upgraded a few times trying to meet the RAM ceiling for my server's mods (which I personally underestimated and should of tested beforehand), they allowed me a nudge of extra RAM to make sure everything ran correctly.
I thought that was cool.

They seem to operate out of the Midwest so that's a bonus to not being a silicone valley doomed startup.

Everyone is active on their discord where they also do their tickets. As cheap as I am the pricing is as good as it's gonna get for this sort of service.

I will warn though, make sure to cancel properly when you are done with services, it seems paypal will still think you wanna pay them and will send payment still this is on paypal's end, you might have to stop it on paypal too.

23. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service 100 out of 100

winter node has an amazing customer support team, the speed with which they help solve problems or crashes is the best I've ever seen, as well as the service they provide, thanks to them I can go to my minecraft server without fear of crashes

19. mars 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Reboot times are great but...

Reboot times are great, customer service sucks, memory management sucks. Let me explain. My server is mostly for family and close friends, as such they tend to explore...alot. Due to the horrible backend my server constantly gets out of memory errors and eventually crashes. I have NEVER had this happen with ANY other host I have used. Tried customer service and got the response that narrows down to - "well it's your fault for not "optimizing" your server"...really??? Are you friggin serious?? No attempt to research the problem, wouldn't even listen to my testing procedures or the fact I have never had this issue before. I feel I have paid a year for a service that is unsuitable for use at all.

PS...I can run my server on a pc with a weak CPU and 4 gigs of ram with ZERO issues whatsoever.

11. mars 2023
Anmeldelse skrevet uten oppfordring
Logoen til WinterNode

Svar fra WinterNode

First things first, thank you for your review. We appreciate any and all feedback about our service and look forward to working with you to improve your WinterNode experience.

There's a few things to go over here.

(1) Not all servers will run the same in different environments. We're not just launching MinecraftServer.exe on Windows and calling it a day; our systems are highly secured and each server operates in an individual Docker container. This comes with some overhead, so we provide extra RAM free of charge for most of our plans so you can get the most out of your server.

(2) Recent versions of Minecraft use significantly more resources than previous versions, primarily due to new world generation techniques and features. Hosts across the industry are recommending 4+GB RAM for public-facing servers these days.

(3) Server optimization is a huge factor in ensuring that your Minecraft server runs its best. We could have the best hardware on the planet (and we are extremely competitive even against far higher-priced hosting providers), and a poorly optimized server could bring that hardware to its knees. It's why we pride ourselves on our extensive help desk articles and guides on HOW to optimize your server.

(4) I find it very difficult to believe that a member of our staff would dismiss your issues so easily. As you can see from many, many other reviews, we take pride in our customer service. I am interested in reviewing your past tickets and outreach for support to ensure we are providing the best quality of service that we can. Please reach out to me on Discord (Wyatt on WinterNode's Discord server) and I'll be happy to look into the issues further for you.

Vurdert til 1 av 5 stjerner

I was a fluctis customer

I was a fluctis customer. I guess they got bought by winternode. My minecraft server was shut down as expected from fluctis, several weeks later winternode alerted me that they had started a server in my name.
Support was incredibly unhelpful. Apparently there is no way to delete your winternode account. Brandon refuses to do so for me.
This process of removing myself from a service I did not want is far to complicated and stressful. I do not recommend winternode to anyone.

Edit: since I can’t seem to reply, my fluctis service was shut down weeks ago. I was never informed of when/if migration would happen. I only received an email AFTER winternode had created an account and server for me.
You’re right, you don’t deserve one star. You deserve less. I repeatedly asked for my account to be deleted and was ignored.

12. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til WinterNode

Svar fra WinterNode

Hello,

As is entirely standard practice during an acquisition and transfer, we moved all then-active accounts and services over to WinterNode. To the best of our records, you still had active time left on your Fluctis service, therefore we weren't simply going to shut you out of any data that you needed to get or time left on your service.

We do not feel this warrants a one star rating of our service, nor do we feel that it is in any way a fair criticism.

It is our company policy to not allow full deletion of accounts for both accounting and legal reasons, but we can process a shutdown or deactivation of your account if requested.

Edit to respond to your edit: We have clearly communicated with Fluctis customers throughout the transition process. This included multiple announcement emails, announcements in the client areas, on social media... virtually every platform we could share this information on within the scope of reality. We then sent out notices to customers who would be transferred.

We cannot and will not delete your account. As we very clearly mentioned, it is a legal and accounting requirement. We can, however, permanently deactivate it upon request.

Vurdert til 5 av 5 stjerner

The first great thing about WinterNode…

The first great thing about WinterNode is that they offer you a free trial server to check is the service is for you. The support on their discord is really quick to respond and they helped me a ton when I thought I've lost my server files. The prices are very much reasonable and I've had no problems with my server's performance.

2. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til WinterNode

Svar fra WinterNode

Thank you for taking the time to drop a review! :)

Dette er Trustpilot

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