Just purchased a Willerby New Forest Park home. Have come across lots of problems. Electrics wired up wrong. Coving missing in the lounge. Doors and cupboards not lined up. Both showers have leaks co... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Visited Livingston showground on Monday afternoon. We were made extremely welcome by Scott . He discussed what we were looking for and then took us to visit 4 holiday homes which were beautifully sta... Vis mer
Thank you to Wayne and Rusty who did a magnificent job of laying a new carpet in tha master bedroom. They started at 09:00 and despite having to dismantle all the furniture, had finished just after lu... Vis mer
If it says 'Willerby' on the outside, Scott (Livingston Showground site) can answer any of your questions, or will certainly find an answer to your query. This is all done in a helpful and pleasant... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
United Kingdom manufacturer of holiday homes. Includes model specification, distributor search by region and company profile.
Kontaktopplysninger
Storbritannia
- willerby.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Another fantastic visit by Jason R & Danny!
Another fantastic visit by Jason R & Danny our warranty engineers who have been to the park today to carry out warranty work on units that had issues. Honestly cannot say highly enough about them. They are attentive and attention to detail is superb. Friendly and forthcoming, always welcome them to the Park. Thanks Guys!

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Scott
Scott - Very respectful, takes his foot wear off at the door, hes very pleasant, friendly and helpful. Gets on with job, he's very professional, also gives attention to detail. A credit to Willerby

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Willerby Boston snags
Recently purchased a Willerby Boston and with all new lodges/caravans we had a few issues.
Danny & Jason had the task of correcting these and I can only commend them. They ensured that all the snags were addressed, albeit we are awaiting a return visit as items had not been dispatched with them in order to carry out a few of the snags.
My only “complaint” is most of the issues should have been resolved at the Quality Assurance stage.

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For many years I have had Willerby…
For many years I have had Willerby caravans and the aftersales guys (Dave and Richard) are usually the ones who attend. As always great guys, very helpful and go above and beyond to get jobs done

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Job Well Done
Well done to Dave & Scott, all jobs done very quickly, very impressed.
Thank you very much.
Andrew & Michelle HV15 

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Excellent service
Jason and Danny are extremely experienced and always happy to help. Nothing is too much for them!

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Danny and Jason R
Danny and Jason R came and fixed the issues in the lodge, mainly missing trim. They were very professional and respectful of our home. Cleaned up any mess which they made. Which is not always done by some workers! Well done guys.

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Reece,Lee and Stuart @ Customer Care department
I regularly make deliveries and collections from the Customer Care department. The staff there are always friendly, helpful and professional. Reece, Lee and Stuart are always happy to be of service.

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Jason & Danny have been absolutely…
Jason & Danny have been absolutely amazing ! Clearly knowledgeable, experienced and customer focussed. Well done Willerby !

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Danny and Jason R were absolutely…
Danny and Jason R were absolutely fabulous. They carried out the work to a high standard with professionalism, above and beyond my expectations. Good work lads.

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excellent job
Dave and Scott carried out an excellent job of installing a new entrance door. Polite and courteous and Cleaned up after themselves. Thanks lads.

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Had a very productive visit from Jason…
Had a very productive visit from Jason today, he is a credit to Willerby!
Very polite, helpful and knowledgable. Jason carried out repairs / snagging issues and went above and beyond to ensure issues were resolved to a very high standard, and he reported items needing replacement. A very clean and competent workman- thank you!

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We traded our ABI st david for a…
We traded our ABI st david for a slightly older Willerby vogue lodge. The lodge is longer and wider and so much more comfortable. We have bought both units on the same site and had it sited on our existing pitch. We can make a direct comparison between the two as the res spec of the lodge makes it much quieter at night and thus more comfortable. Finally velux are great!

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The caravan we bought is lovely and so…
The caravan we bought is lovely and so warm in the winter . Ours is a 2 bed rio and delighted with it

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Lee & Mark have done a great job at our…
Lee & Mark have done a great job at our static near Ripon.
Great customer service and gave us advice on several issues, to keep our static tip top.
Thank you for your help and excellent customer service.
Gill & Brian.

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Success at last
We have struggled to get snagging jobs on our NEW Caravan completed for the last 5 months. Steve and Keegan visited this morning bent over backwards to complete, to our satisfaction, all the jobs hence the 5 star rating.

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Jon from Willerby
Jon visited us yesterday and today to cover some warranty issues. I must say I am very pleased with all the work he has completed for us. He is professional, very helpful and really knowledgeable. His work was of a high standard, happy owners and happy admin! Thank you

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Scott & Dennis came to replace my front…
Scott & Dennis came to replace my front door today, my wife was on nights so asleep in bed at the time.
These two chaps could not have been more considerate, working very quietly they managed the job with minimal disruption.
These two chaps are a credit to the Willerby name!
Thank you to you both for your consideration, politeness and swift professionalism.

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Lee & Mark
Lee & Mark visited our holiday home to adjust a wardrobe door. Lovely guys very friendly & efficient, sorted the issue quickly. Thanks to them both

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Excellent work didn't have to do a…
Excellent work didn't have to do a thing when they left as they even hoovered up.
Lee and Mark lovely guys very friendly and polite.

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