From start to finish the team at Wilderness were excellent. We felt looked after even when on the road. The Fiat ducato we had was a compact for 2 - the interior was spacious for us and well though... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Smooth booking and collection process. Super friendly staff. Didn't love the Fiat engine and cockpit but this is coming from people who have worked in the auto industry and therefore been exposed to m... Vis mer
Selskapet har svart
Had a great time and great company, but dropped the ball on a couple of things hence 4 stars. The Motorhome had some external damage that was cosmetic but not fixed. Then worse thing was a leak above... Vis mer
Selskapet har svart
Wir waren 100% zufrieden! Wilderness bietet perfekten Service in allen Belangen. Ob bei der Vorbereitung auf die Reise, alles rund um die Buchung, Abholung vom Flughafen, Übernahme des Campers... es... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Holidays are unique opportunities to build memories for a lifetime. At Wilderness, our business is all about helping you collect remarkable moments with those you love. Our premium German motorhomes are a cut above the average rental vehicle because we want you to explore New Zealand in luxury - just as the many discerning Kiwis who own their own German motorhomes are used to. When you travel with us, we’ll help you get off-the -beaten-track with our ‘no road restrictions’ policy. Plus, you’ll get exclusive access to our curated collection of secret camp spots around NZ. Our 4.9 out of 5 rating from more than 500 Google reviews is testament to the fact we keep delivering an extraordinary experience time after time.
Kontaktopplysninger
11 Pavilion Dr Airport Oaks, 2022, Auckland, New Zealand
- +64 9 255 5300
- bookings@wilderness.co.nz
- wilderness.co.nz
4,8
Enestående
190 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Our whole experience with Wilderness was excellent
Our whole experience with Wilderness from helpful advice in choosing a motorhome , booking , pickup and handover at the end was excellent . We had a wonderful time and the Motorhome was clean ,comfortable and efficient. We liked it so much we are considering buying one when we get home
22. februar 2018
Anmeldelse skrevet uten oppfordring
Svar fra Wilderness Motorhomes
Thank you so much for your review Jackie, we're thrilled to hear you had a wonderful time and now have a love for the motorhoming lifestyle! We hope to see you again sometime. - The Wilderness Team
Good customer relations
Good customer relations, good Motorhomes well equipped. Loved the ‘extras’ like the guide books.
16. februar 2018
Anmeldelse skrevet uten oppfordring
Svar fra Wilderness Motorhomes
Thank you very much for the review Elizabeth! - The Wilderness Team
Great customer service!
We had planned this trip for a while but we hadn’t decided on when exactly to book a caravan until the last minute. We looked around and had a good feeling about Wilderness somwe phoned up and had a great chat with one of the customer service teams. We were given a really good deal because the van we wanted wasn’t available so they gave us a better van at the same price so we were very happy. Then we picked the van up, we would have liked to have a little more of an introduction to the van as we found we didn’t know where many things were when we were on the road.
While on the road we had some issues with the van but the customer service was great and wilderness sent a new van to our location and we swapped the van. It was very easy and we felt valued.
The trip was a wonderful experience and the wilderness team did their very best to make our trip special.
We are looking forward to returning and exploring NZ more and more!
12. februar 2018
Anmeldelse skrevet uten oppfordring
Svar fra Wilderness Motorhomes
Thank you very much for the review Cassandra. We're so glad you had a wonderful trip and enjoyed your experience with Wilderness. We've taken your feedback on board regarding the introduction - we are always looking at ways to improve the pick-up process and the information we provide about the motorhomes. We look forward to seeing you back here again! - The Wilderness Team
Piece of cake
Rented our Motorhome from Wilderness in Christchurch. We found the team friendly and efficient. The process at pick up and drop off was nice and smooth. I had concerns about driving a 7 meter long van but it wasn't that bad at all. In fact a piece of cake. John
19. januar 2018
Anmeldelse skrevet uten oppfordring
Wilderness Motorhome
Rented a Wilderness Motorhome for two weeks. The vehicle was top notch as well as the Wilderness service. Would definitely recommend Wilderness.
7. januar 2018
Anmeldelse skrevet uten oppfordring
Svar fra Wilderness Motorhomes
Thank you for the recommendation, we are glad you enjoyed your motorhome rental! - The Wilderness Team
Excellent customer care
Excellent customer care, efficiency and organisation. Excellent communication before pick up.
Improvement could be made by inclusion of FAQs and promote easy contact process for issues/questions during rental.
4. januar 2018
Anmeldelse skrevet uten oppfordring
Svar fra Wilderness Motorhomes
Thank you for the feedback Trevor and also your suggestions. We are always looking for ways to improve so will definitely look into these. - The Wilderness Team
Very friendly and efficient company to …
Very friendly and efficient company to deal with. Great campervans at good prices. Would use again without hesitation.
21. november 2017
Anmeldelse skrevet uten oppfordring
Svar fra Wilderness Motorhomes
Thanks for reviewing us Steve! We hope to see you again sometime. - The Wilderness Team
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