Wildanet Anmeldelser 

Chloe was an excellent installer efficient clean and tidy. Highly recommend.

An absolutely seamless installation by Jamie, he kept everything very neat and tidy, polite and explained all steps and stages throughout. Would highly recommend Wildanet as a provider and for the quick installation.

Just had Wildanet installed by a very helpful and knowledgeable engineer called Chloe.
She quickly installed the cables and router just where I wanted and set up the software to get it all working.
All now working quickly.
Would recommend her to anyone.

Aaron the Engi eer was very quick, clean and tidy. We are pensioners and he took the time to explain everything so that we understood.

Josh and Kai were on time ,very efficient and explained things well without being patronising ( we are seniors). it was very awkward for parking and double decker buses on the road but they were calm and friendly throughout. Thank you.

Chloe the wildanet engineer arr when she supposed to ,done tidy work cleaned up her own mess helped out putting new broadband on tv and phones very polite all the time she was here

Chloe was great! Very informative and knowledgeable

Very good,James the installer was helpful and explained how it all worked and left everything clean and tidy.

Jack was fantastic today explaining everything as he went on he was very polite he was amazing

Wildanet engineers were at my neighbours installing and I asked them when they would be installing ours, Brian contacted the office and they booked me in that same day which was fantastic. Kai was my main engineer and was professional and respectful throughout. He is a very conscientious worker and cleaned up when he was finished. The entire team, Kai, Brian, Chloe and Kurt were all friendly and polite and honestly I couldn't have asked for better
I will recommend Wildanet to everyone

The engineers are great, arrive on time and communicate their arrival and plans very clearly so I’d give them 5 stars however in the office no one seems to be communicating with what’s going on or responding to emails so they get 2 stars

The switch to Wildanet has been extremely easy. Only one star missing as communication could be improved. I wasn't made aware of the external site visit, and also wasn't given a rough estimate of when the internal installation would be taking place (I say this as someone who works full time so needed to ensure I was working from home to allow these to happen)

I cannot fault the installation from Kai and Finn. They were both very polite, friendly and informative.

Chloe was brilliant could not do enough to help was fast and brilliant at her job

Professional, friendly staff and efficient install , especially by Jamie

Kai and Finn came today to install my router, very pleasant lads and courtesy, couldn’t fault them.

Despite a delay with the installation date , on the day , the service was excellent. All done in 40 minutes. Neat job and the guys that installed it were lovely. Helped me connect my phone and TV before they left . Very pleased 👍

Joel came to fit my new router today. A very nice young man, pleasant and courteous. Thank you very much for all you did today. 20 out of 10 lol 😀

Absolute charlatans that did the survey and fibre to the property but the second guys who fitted the router etc were amazing!

Told them where I wanted the box on the property and they fitted the opposite side where I have limited power. Wire now hanging off the exterior wall, no clips and just a mess bit this is what happens when you outsource!

Router guys were a pleasure and very helpful, complete opposites and couldn’t fault them!

The whole process was five star. The chaps that brought fibre to the house were efficient and professional. Today, Aaron installed the router. All cabling was done discretely and following my requests. He left us informed and with superb broadband. Highly recommend.

"J" in the sales department was very helpful in explaining the process to me and suggesting the best package for my needs.

We had underground installation.
There was a lot of good communication with customer services to arrange suitable dates for the work to be done. There was always someone to speak to every time I needed to phone.
Having the different teams arrive on so many different days to do their part of the installation was very unhelpful for working people and if your installation was not straight forward and needed discussing first.
The outside teams will just put the boxes anywhere without a thought of how good or bad it looks. Mine is straddling the dampcourse which I understand from my son should not have happened in case it causes a damp problem. Had I not been there it would have been 1.3m up the rendered wall in a very obvious place, with a mauve cable going down the wall.

"L" who did the inside installation was absolutely excellent 5 star. His friendly manner made him very easy to talk to. He listened to me explaining what had been agreed so that the cables could be hidden as much as possible. He expressed his concerns however completed an excellent job with minimal mess. He made sure everything was working as it should be even though it was past his finish time and overtime isn't paid.

The process could have been improved if all of the teams had arrived on the same day at different times.