Straight forward ordering and received on time. The WiFi worked really well meaning I could work from home, watch TV streaming services and I had a reliable connection. It was also easy to return, an... Vis mer
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Se hva andre synes
Delivery came when stated. Wifi was plug and play. Signal was strong and speeds as advertised. Return was simple. Deposit was refunded quickly. Couldn't ask for any more.
Disappointed! I ordered a WiFi box and this arrived very quickly and couldn't fault this. I then spent 5hrs trying to get a signal and it constantly dropped out. I reset the router eveytime and it sti... Vis mer
Selskapet har svart
Would absolutely recommend this company. Quick arrival of device. Easy to deal with. Instant internet services with no issues. Deposit refund actioned on time. No complaints and would use again... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hire Temporary Wifi internet device to get short-Term internet in the United Kingdom. Wifi Hire provides you with wifi internet device rental for home and business.
Kontaktopplysninger
Storbritannia
- wifihire.co.uk
4,2
Bra
321 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Worked very effectively for our needs
Worked very effectively for our needs, is not a cheap option but given the stressful nature of house moving and the challenges that having no internet can provide I would recommend this as an ideal solution to take some of the pressure off. The coverage and signal was excellent with no issues.
1. september 2025
Anmeldelse skrevet uten oppfordring
Amazing little device that delivered…
Amazing little device that delivered great speeds. Delivery was highly efficient and my deposit was returned very quickly.
Will definitely use again.
5. februar 2026
Anmeldelse skrevet uten oppfordring
Customer service
To be updated with Internet speeds upon use of portable WiFi. This review is based solely off of customer service.
They emailed me twice, at midnight and 3am, to ask me to change my address because Manchester Airport no longer does pick ups. They did not consider time differences or the fact that my flight is tomorrow... What if they emailed me even later and I was already in the air?! As soon as they were notified that Manchester doesn't do pick ups they should have contacted me. They left it until last minute and then framed the second email urging me to respond as if it was my fault!! I'm not responding to emails in my sleep.
They also have made no effort to reimburse for the inconvenience or to try and keep pick up to a similar location.
Honestly, I sincerely regret buying wifi online instead of at the airport once I arrived. Lesson learned.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wifi Hire
Hello Sacha,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.
I have investigated this and I can see from the customer service inbox that a customer service team member had sent you an email at 2:58 pm (UK Time) 3 days before your start of hire date, requesting for an alternative shipping address so we have the device delivered on time because while preparing your order for dispatch, that was when we noticed that the post office at Manchester Airport, is no longer available to receive packages.
A team member sent a follow up email 2 hours later just in case you missed the first email. So we could receive the required address and have the device dispatched and delivered on time.
I can see the device was delivered to the alternative address you provided 1 day before your hire start date, and I can see this is an ongoing hire. Given that Trustpilot wouldn't be an ideal place to provide customer service for an ongoing hire, I would recommend you contact the customer service team if you require further assistance, so that they can be in the best position to support you.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Works Perfectly!
Delivered on time, worked perfectly, simple return process. Would not hesitate to recommend WiFiHire to anyone needing a temporary internet connection.
30. januar 2026
£90 pound for 10 days of low speed…
£90 pound for 10 days of low speed internet. They keep deposit without notification or sending reminders. Better option out there, avoid.
22. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Wifi Hire
Hello Alessandro,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.
I have investigated this and I can see our system sent you an end of hire reminder email 3 days before your hire ended, and a customer service team member also sent another reminder a couple of days past the end of hire date which I can see you had replied to.
Regarding your feedback about the low speed, I have had a look at the customer service inbox and I can see we didn't receive any message from you during the hire period regarding experiencing slow speeds.
In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely. We then check to see if an alternative network (which isn't experiencing a telecom mast issue at that local area) is available.
Regarding when you posted back the device, I have checked the Royal mail return tracking page and it shows your hire ended on the 1st of February 2026 but you posted the device at a parcel shop on the 4th of February which is 3 days after your hire ended.
A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Kind regards
Wifihire.co.uk
Brilliant cost effective solution if wifi needed.
Found the WiFi company while searching for a solution while waiting for cable to be fitted at new address, it worked really well for two people on laptops all Apps working on TV when needed speeds were excellent , 5stars all the way for us.
3. februar 2026
Anmeldelse skrevet uten oppfordring
Smaller can be better!
This was our second hire - the first (of the small WiFi box) worked perfectly so we thought it worth trying the more powerful, faster internet version this time. First issue, it did not fit through the letterbox so 24 hours was lost awaiting the delivery that I was at home for. The box did not work as well as its smaller brother, connections being painfully slow. Just getting email to work seemed challenge enough, no gaming was attempted.
29. januar 2026
Svar fra Wifi Hire
Hello Diana,
Thank you for taking the time to give us your feedback. We apologise for any inconvenience experienced.
This has been investigated and I can see your hire started on the 16th of January. As a courtesy, we dispatched your device in advance for a scheduled delivery on January 15th.
Royal Mail requires a signature for these deliveries. According to the Royal mail tracking page, an initial delivery attempt was made on January 15th, however, there was no response. It was successfully redelivered on January 16th (your hire start date).
Regarding the network speed you described, it's highly likely a local signal mast serving your area may have been experiencing a failure or damages, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
In these instances, our standard procedure is to first investigate whether the issue can be resolved remotely. If the disruption is persistent, we will identify an alternative network provider with better coverage in your area and arrange for a priority replacement device to be sent to you.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Did the job perfectly
Did the job perfectly! We moved house and knew we would not have internet for a few days. Not only did the package arrive quickly, it was very easy to get started – and the coverage/strength was better than expected. Returned the package easily too. Can’t fault this service.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Exactly what we needed
Exactly what we needed. Moved house and had to wait two weeks until Sky WiFi was installed. Ordered a WiFi box (sat PM) and it came Tuesday AM, plugged it in and it was ready to go. No issues with connection for two people WFH and on video calls or connecting multiple TVs, devices and Alexa’s.
Couldn’t recommend more. Would use again.
26. januar 2026
Worked very well despite poor reception…
Worked very well despite poor reception in the area on both O2 and Vodafone
30. januar 2026
Anmeldelse skrevet uten oppfordring
Great product
Great product, arrived on time - was invaluable for helping us run a divisional conference. Quick to reimburse deposit.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Fast delivery
Fast delivery, the WiFi box was really good. I hired these business package and it covered a wide area as well as supporting multiple devices. However for 3 weeks it was quite expensive to hire. I did have to reboot the WiFi box a few times as the signal dropped but other than that worked well.
15. januar 2026
Svar fra Wifi Hire
Hello Shabnam.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
Regarding rebooting the device, it's highly likely a local signal mast serving your area may have been experiencing a network fluctuation, and this is usually scheduled for repairs by the network provider as fast as possible to get everyone in the local area back to a good speed.
Hence rebooting the device automatically reassigns the device to a different network mast in the location that is working well and not experiencing heavy usage.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Fantastic service.
Fantastic service.
The team replied immediately to my enquiry, and even though it was late in the day, they made sure I had a unit the next day. Simple to use, I plugged in and was back online within minutes. They will be my backup in case of any future internet issues.
7. januar 2026
Anmeldelse skrevet uten oppfordring
Prompt delivery
Prompt delivery, Great Service. Refunded the days we didn't use without asking. So useful for easy access to wifi having just moved house.
22. januar 2026
Next day delivery
Simple application and next day delivery and takes 2 minutes to set up and away you go.
14. januar 2026
The product was exactly as advertised.
The product was exactly as advertised.
I was really worried about having no internet when we moved, and when ordering this, it was with a bit of cynisism, but it arrived exactly as requested, and it was as easy to set up as the marketing claims it is.
AND it gave us flawless internet until we got our permanent connection.
Would highly recommend.
6. januar 2026
Anmeldelse skrevet uten oppfordring
Hight recommend, a perfect soultion.
Fantastic company.
Wifi box worked instantly, it's literally plug in and GO!
Great customer service.
Fast delivery.
Swift solution and resolution when I had to amend my order.
Highly recommend for both product and service.
The deposit refund was very prompt.
23. januar 2026
Anmeldelse skrevet uten oppfordring
The WiFi was fine but they don’t return…
The WiFi was fine but they don’t return the deposit. It’s been over a month since returned and still no deposit! They don’t reply to any emails. I continuously check my junk mail!
29. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wifi Hire
Hello Valerie.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
This has been investigated and I can see from our system that your hire ended on the 1st of January.
I have checked the Royal mail return tracking page and it shows you posted back the device on the 6th of January 5 days after your hire ended.
A hire can be extended for if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Regarding the response to your emails, I can see from the customer service inbox that a customer service team member responded to your emails 4 times on different days. Please check your spam folder.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
read the small print
Product was really good ,however my issue was id moved into a house over the xmas period and had no way of sending the product back on time due to the bank holiday .Had no access to work email even tho i emailed the company from a different email address i needed the code to extend which was not available .I posted back on the 1st available day but they took my whole deposit without even bothering to notify .Just blunt you lost your money email doesn't sit right and hiding behind terms and conditions in small print is just a little harsh. Great product poor customer service i think is fare to say
21. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Wifi Hire
Hello Gareth.
Thanks for taking the time to give us your feedback. We are glad to know the device was a great help when you needed it.
I have investigated this, and I can see from the customer service inbox that you requested an extension of your hire via your work email on the 24th of December, and a customer service team member provided the extension link in response to your email.
Also, I can see from our system that your hire ended on the 25th of December 2025, but unfortunately, I can also see the device was not returned on the 27th or 29th of December 2025, which were days when post offices were open.
As the device was returned 5 days after the hire ended, it unfortunately triggered the late return fee
The Royal mail return tracking page shows you returned the on the 30th of December 5 days after your hire had ended.
A hire can be extended if needed for longer than the period it was hired for by either emailing us to request a hire extension or using the hire extension link included in the hire confirmation email you received after placing a hire.
Sorry for any inconvenience experienced.
Kind Regards
Wifihire.co.uk
Very fast and easy
Very fast and easy. Router arrived very quickly, and worked out of the box. We just plugged it in and turned it on. Great signal strength throughout the house and really good connection speeds. Returning the router was also straight forward- we used the prepaid label and reused the packaging.
Router itself was pretty grubby and a little warn, but we accepted that was going to be the case for a short term rental device.
Would recommend and we would use again.
12. januar 2026
Anmeldelse skrevet uten oppfordring
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