Superb advice and service ! Talked us out of what we thought we needed - to a better and cheeper product. The were right - it works brilliantly - you can't buy experience. Ordered and arrived in the... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I like your shop, but I was not happy to discover that the shipping costs were not clearly mentioned when placing the order. There was no indication of any additional shipping fees, and then 1–2 days... Vis mer
Selskapet har svart
Website had all the information we needed to select a product. Then placing the order online was easy. Even though we are overseas they created the shipping documents and sent out the package within 2... Vis mer
Selskapet har svart
Placed 2 orders now with Brian at Welding and Welder and cannot fault the service at all. Communication, technical assistance, price and speed of service is excellent. Will be definately be buying... Vis mer
Informasjon om virksomheten
- Forhandler av sveiseutstyr
- Leverandør av luftkompressorer
- Metallindustrileverandører
- Leverandør av verneklær
- Butikk med verneklær og arbeidstøy
- Leverandør av sikkerhetsutstyr
Skrevet av virksomheten
Whatever your welding or metal joining related problems are we have the solution. Bringing together 60 years of experience in the welding and welding supply industry we offer a comprehensive range of welding, welding related and safety products, in a user-friendly format. With technical support backed by some of the major UK and European manufacturers and our link with The Welding Institute, our aim is to give our customers a complete service of products and support.
Kontaktopplysninger
12 Mary Seacole Road, PL1 3JY, Plymouth, Storbritannia
- 01752936028
- sales@weldingandwelder.com
- weldingandwelder.com
4,7
Enestående
237 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Friendly helpful staff
Friendly helpful staff, team had lots of a consumable that was very hard to find.
Team assisted with extremely short turn around with airfreight/logistics to australia.
13. august 2024
customer service
1. august 2024
Website easy to navigate and I found…
Website easy to navigate and I found what I wanted. Clear information about the product and Data Sheets. Fast delivery, no hesitation in recommending.
16. juli 2024
Svar fra Welding & Welder
Thanks for leaving us great feedback Neil. Looking forward to helping you again in future.
Great service
11. juli 2024
Svar fra Welding & Welder
Thanks for taking the time to leave us a positive review James. We look forward to helping you again on your next project.
Very good service and my inquiry was swiftly dealt with
Very good service and my inquiries
13. juni 2024
Svar fra Welding & Welder
Thank you for your positive review, I hope we can assist you again on your next project.
Excellent service and prompt delivery.
Prompt service and delivery. Excellent packaging. Customer service superb!
Thoroughly recommend.
30. mai 2024
Svar fra Welding & Welder
Thank you Douglas, we look forward to helping you again in future.
Very easy to order from the website
Very easy to order from the website. Part number search was excellent.
17. april 2024
Svar fra Welding & Welder
Thanks for taking the time to leave us a review Andrew, we're pleased to hear your feedback and the reviews are very valuable to our business. We look forward to helping you again on future projects.
Received the good eventually as it was…
Received the good eventually as it was delivered to the wrong address.
4. april 2024
Svar fra Welding & Welder
Thanks for leaving a considered review Neil, we really appreciate it. Good customer feedback is very important to us, and to our business. I hope we are able to assist you again in future.
£15 quid delivery 1 week later still no goods.
You pay nearly £15 for delivery yet you still end up waiting a week for it. Had the cheek to send me this link to leave a review when I've not even received the goods. Fair enough it was a bank holiday weekend but its still a week waiting time when your paying a courier fee? Chances are these courier are actually infact working so don't understand why this is.
If you are charging £15 for courier delivery it should be as good as next day. At the end of the day the product will arrive 4 days after you have processed it if its taken from the 2nd, which I still feel is unacceptable for £15 delivery fees. Its not just amazon that can manage quicker deliveries than 4 days, I've used DPD,DHL,Evri and UPS have all done next day delivery for around the price that you are charging. If I had known this I would have went else where as I'm now holding back jobs awaiting this equipment. I still feel this warrants a one star review to alert others.
28. mars 2024
Svar fra Welding & Welder
Hi Andrew
I’m sorry you felt you needed to leave us a 1 star review.
We have checked our system and can see that you placed your order at 3pm on Thursday the 28th March, which would have been too late to process that day.
As you pointed out, we (and our suppliers) were then shut for 4 days over Easter bank holidays and reopened on Tuesday 2nd April. We note that you left your review on the 3rd April. This means we only had 2 working days to process your order and have it arrive with you in Glasgow (we are based in Plymouth).
We do understand that companies such as Amazon make this seem realistic, but even Amazon charge a monthly subscription for next day service and it is not available on all products either.
We use couriers to ensure security and reliability but we do not advertise, promise, or charge for a next day service.
Our review system does send review requests automatically 5 days after an order is placed which is normally appropriate, the 4 day bank holiday is an exceptional circumstance. We apologise if the automated review request caused you any distress.
We have been assured by our warehouse that your order will arrive with you tomorrow.
Highly recommended
Highly recommended, very helpful, Elena's knowledge was so helpful to ensure I purchased the correct items and enabled me to repair my air compressor quickly and economically.
28. mars 2024
Svar fra Welding & Welder
Thank you for taking the time to leave a positive review Andy, it is always great to hear!
We look forward to assisting you again with future projects.
The immediate response from the sales…
The immediate response from the sales team, is critical with our end-user, the University, and the Training center.
24. januar 2024
Svar fra Welding & Welder
Thank you for taking the time to leave us a review Joseph. I am pleased that you have had a positive experience with our team and we look forward to helping you again in the future.
Very helpful especially in sourcing an…
Very helpful especially in sourcing an out-of-stock item.
23. januar 2024
Svar fra Welding & Welder
Thank you for your positive review Tim, these are important to our business and we appreciate you taking the time.
Most of the service was great
Most of the service was great. Price was good, really easy to order, communication was good, shame it was delivered 2 days late.
15. januar 2024
Svar fra Welding & Welder
Thank you for leaving us a considered and positive review based on your experience Levi. We always aim to get goods to customers as fast as possible and appreciate that projects often make timing critical. I apologise if the delay had an impact on this occasion and hope you will consider us again in the future.
Delivery on time
Delivery on time. And how quick the responce to my email. Regards Mr Johnson
15. november 2023
Very good service and helpful people to…
Very good service and helpful people to order with
3. november 2023
Excellent service from point of enquiry…
Excellent service from point of enquiry to delivery, efficient and on time
21. september 2023
Svar fra Welding & Welder
Thanks for taking the time to leave us a review Judith, it is very much appreciated and it's great to hear.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.