Ich hatte einen neuen Cara One gekauft, vom ersten Tag an hat das Hubbett nicht funktioniert und viel 4 mal aus der kompletten Halterung. Weinsberg verwies von einem Foto aus, auf einen Bedienfehler.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Nach 13500 km mit dem Weinsberg kühlt der Kühlschrank bei gasbetrieb nicht mehr. Die befestigungen der solarpanele haben sich teilweise gelöst. Die Kunststoff trittstufe auf der fahrerseite ist gebro... Vis mer
We have a Cara One QD 420 Hot Edition. Overall the caravan is OK. But there are some points which are really bad. The hadholds bladder after two years, the drawers aren't adjusted well so they open d... Vis mer
Wir haben im September 2022 einen CARABUS 600MQ auf Ford Transit bestellt. Durch den Händler (SunMobilCars) wurde uns Suggeriert, da es sich ja um einen Ford und keinen Fiat Ducato handelt, eine Ausl... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Reisemoblie, Katalog, Händlerliste.
Kontaktopplysninger
1,9
Under middels
21 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Weinsberg Campervan purchased from Preston Caravans
I am very disgusted by the way I have been treated by PRESTON CARAVANS over the purchase of a WEINSBERG campervan from their hire fleet.
It is only my second purchase of a vehicle of this type so blame my own lack of experience in part and feel that I have been taken for a fool which does not feel good at all.
I was attracted initially by online advertising of a 3 year old 130hp (higher powered), Fiat Ducato based Weinsberg Carabus 600K which seem to exactly fit my requirements. After 3 visits to Preston from my home in Nottingham I drove away in the vehicle and traded in my beloved Ford Transit which by then had 90,000 on the clock.
It was only after getting the V5 back from DVLC and checking all the paperwork carefully that I realised the vehicle sold to me by Preston Caravans wasn’t 130hp at all but the lower powered 120hp model which according to my local Fiat dealers stopped being manufactured as a base model in 2016.
I immediately contacted Preston Caravans then less than two weeks after the purchase and after initially ignoring me, did fully admit that a mistake had been made in advertising the vehicle incorrectly which they claimed to not be deliberate and to have no financial consequences. In the circumstances, they had little choice but to offer me a full refund although my previous vehicle could no longer be returned and they have not been prepared to countenance any compensation for my consequential losses which as anyone would appreciate would be considerable.
I am now left with the unenviable choice of taking back the vehicle to Preston Caravans for a refund that does not include my consequential costs and not even leaving me a vehicle to drive away in OR to retain a vehicle that has been sold to me on misrepresented information which will be less powerful and with lower fuel economy than expected throughout it’s life for which Preston Caravans have offered to compensation me precisely nothing.
Yes, we made a big mistake but no, we are not prepared to contribute anything towards the consequential costs of putting it right.
They strike me as one of those dinosaur organisations who believe the customer is there to serve them rather than the other way around.
Incidentally we also bought an uber expensive LPG gas bottle from them when we went to collect the vehicle which both their sales and service staff assured us was compatible with the fittings in the campervan. Not only was this proved to be complete nonsense but it has so far proved impossible to get the correct fittings to make this work so we are still using a single ring gas fitting from GO Outdoors for cooking. Seriously not impressed.
8. april 2023
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.