West Coast Shipping Anmeldelser 60

These folks (CA facility) provided a very poorly constructed crate (yet expensive) and will not own up to the severe damage caused to the collectable vehicle they were hired to protect. I am so disappointed in their immediate culture of blaming others for their mistake. Beware of #westcoastshipping

We shipped our 2 Teslas from Fort Lauderdale to France and after months of researching the best way to do it we settled with WCS. We dealt with Monica Mena and she was extremely helpful with the whole process. She allowed us to load up the cars with our personal belongings, which saved us a lot of money. The cars sat a month in WCS warehouse at our request due to import tax constraint and they had no issues with it. We disabled the cars by unplugging both LV and HV batteries and we walked away. They loaded a shared container and the cars were on their way. The only downside was that the ship selected for our container took a journey of 45 days before it got to destination. The French import team led by Perrine was also instrumental in clearing customs for us and delivering the cars to our house. We are really pleased with how much we paid and the fact that nothing was damaged.
It took 3 months to get our cars but it is still a really good deal.

It’s the 23rd of April and I just learned that another ahip was canceled. Since my last post (below) about 6 ships have been scheduled and canceled last minute. The US team not answering emails. Utterly unprofessional. Don’t know when /if I will ever see the car delivered.

I bought a car beg of November in Florida and chose West Coast Shipping for shipping it to Valencia in Spain. On the 7th of November the car arrived in NYC as this was the optimal shipping route. It was a shared container with 4 cars inside. Several notifications re vessels but none loaded the container. At a certain moment in time I got an email that the container was selected for custom inspection but everything was cleared and now awaiting for a vessel. Finally, after 4 vessels missed the container was loaded on Jan the 18th and expected to arrive in Valencia beginning of February. The date the arrival in port was scheduled I find out that the container was unloaded in Genoa Italy where it will stay another 3 weeks prior to finally arriving in Valencia on the 20th of March. So, nearly 5 months sitting in a container. To make it worse, March 5th I get an email saying that I have to pay for the custom inspection costs (my share of it of course) that allegedly happened in December. It turns out that the inspection of a container with 4 cars in NYC Maher terminal costs 10,000 USD because my share is 2,500 and there were 4 cars. I have asked for evidence related to this expenditure as I find it hard to believe that an inspection in any port in the world would cost 10k. Will give an update when the car will arrive and when I will know the truth behind the ridiculous bill. I had few shippings done so far but nothing so cumbersome as this. I can only hope I will get the car end of March. It goes without saying that I won't be using this company again unless they could prove this was nothing but bad luck. Will give an update.

If I could leave a 0 I would

You are better to hire monkeys and pay them bananas these guys are great at promising a date and your car will be shipped they then leave it in some parking lot for months until they find the cheeper option to send I am sure you would be better off with anyone literally anyone else completely incompetent do not use if you value your car

Terrible company I am a transporter , they don’t pay at delivery , last car I move for them they reduce &100 on price arguing I did not have bill of landing , they never mentioned they need it , don’t use this company terrible service

**Update**
Just received an email from the CEO of West Coast Shipping stating that they will support me on my key-loss nightmare. I’ll keep this review updated…
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They shipped a car for me and lost all keys. Bill of Lading (BOL) confirmes key handover, so does the seller of the car as a witness.
The problem with West Coast Shipping is that their employees are ignorant to the problem. I received an address for a German Locksmith to go fix the problem by myself and cover all my associated cost.
Never ever again… and BTW West Coast Shipping folks, I blog on several Oldtimer sites in Europe.

I have used WCS to ship several vehicles on separate occasions from both the East and West coast of the U.S to Australia.
Dan (Au rep) and colleagues made the whole process from picking up the vehicles to loading them extremely stress free. They can also organize vehicle inspections, and sort out Escrow payments which i have also used,and very happy with their services The company does an excellent job to keep the customer up to date,and phone calls/emails are always answered quickly.
Every vehicle has arrived un damaged and in the time frame given. Great company to deal with.

Ich bin ein neues Opfer von West Coast Shipping! Die Methoden von Manager A. sind unglaublich unfair und hneln mafisem Verhalten . Achtung, diese Firma behandelt einen Oldtimer wie einen Schrottwagen. Verursacht Schden, die mit Fotos eindeutig dokumentiert sind und verlangt einen Kostenvoranschlag (ja, kein Schadensprotokoll) der dann nicht akzeptiert wird und ich als geschdigter Kunde dann als schlechter Mensch dargestellt werde, der sich auch noch mit dem Schaden bereichern will. Sie verlangen, dass ich gebrauchte, nicht so stark beschdigte Karosserieteile selbst suche, sie bezahlen nur gebrauchte Teile, fr die man nur einen lcherlichen Preis bezahlt und alle anfallenden Mehrarbeiten werden dann nicht bezahlt. Fakt ist, dass mir nur 1/3 des Schadens erstattet wurde und der Rest bei mir verbleibt. Auf Anraten eines Oldtimerforums habe ich keinen Anwalt eingeschaltet und mir wurde gesagt, nimm was du kriegen kannst, sonst sitzt du auf deinem eigenen Schaden und musst dann die gesamten Anwaltskosten bezahlen. Boss A. macht sich das zunutze und steigt schlielich von seinem hheren Angebot ab, verzweifelt nach Grnden suchend. Ich habe die bessere Transportversicherung abgeschlossen, was mir jetzt aufgefallen ist und ich bin der Meinung, dass es Sie wahrscheinlich gar nicht gibt! Eine Versicherung wrde sich direkt an Sie wenden und nicht den Chef der Spedition mit Ihnen verhandeln lassen. Ich hatte ein tolles Angebot eines serisen Konkurrenten, dann hat mich Agent F., der hier in Deutschland lebt, mit dem Argument abgeworben, WCS liefere schneller und besser. Das Ende ist jetzt, ich habe Schaden schneller und wahrscheinlicher! Die Konkurrenz wre noch billiger gewesen. Ich habe in den USA einen 37 Jahre alten Oldtimer mit nahezu perfektem Erstlack gesucht, gefunden und WCS hat ihn dann fr mich vernichtet. Normalerweise schaue ich mir immer zuerst die Bewertungen an, wenn ich etwas kaufe, und in diesem Fall habe ich es nicht getan, weil ich hier vom FC gefangen wurde

I used a service of WCS with transporting my Audi A5 SPORTBACK from US to Germany. Everything went smoothly, car was kept in closed warehouse, freight aranged fastly with full tracking details, local handling same. No additional demmages. For next car i will use the same forwarder.

I've worked with West Coast Shipping a couple of times now. Alex, their COO has been a great contact. I've sent vehicles from Poland and England, all the way out to Los Angeles, California. Even during the midst of the pandemic, the team was able to deliver in a timelv and effective manner.

One star is way too much. The worst company for shipping cars. Be aware! Damages, title lost, truck driver faked signatures etc etc. The manager isn't responsible for anything, no help, storage fees because of their own failures. Never never again !!!! Be aware!!!!⚠️
By the way we are shipping cars over the last 11 years. We tried WCS as a new partner. Never never again.

By being responsible with peoples stuff. Thing I packed inside the cab of my truck arrived outside of the cab damaged and when I emailed they are not excepting responsibility. My truck has scratches down the side and arrived with a screw in the tire from their shipping yard. My newborns walker “new” was what was in the cab of truck. Has missing wheel and freeze and scratches all over it. If you value your possessions that you’ve worked hard for I’d definitely go with a different company. I moved to Dubai and eventually will be moving back to the states. But will most definitely not use this company again

Terrible service! Paid a deposit on a bike only for them to sell it to someone else without any correspondence then took me 8 months to get it back after legal threats!
Appalling experience!

West Coast provides excellent customer services to their clients. These guys delivered the car to the buyer on time at reasonable freight charges.

Collected my bike today in very good condition!! Thanks to this vehicle shipping company, who took care of my motorcycle very nicely. The best part was, they took a nominal charge for it.

it was such a good company in the past, now just a nightmare, i do not recommend.

I shipped 5 classic cars with WCS and all arrived badly damaged, there are before and after photos of the vehicles it is a clear cut case.
They walked all over the roof and trunk of the vehicles, spilled chemicals on the paint, dented panels, smashed windows, ripped interior and more.
I had to get a loan to fix the damages and they have been trying to avoid reimbursing me the damages money. I provided all the paperwork they requested but they are very unprofessional and will now not respond to my emails chasing up the situation.
It has now been over 6 months and still no money.

I strongly advise not using WCS as they do not care about vehicles at all and are unprofessional.

Please do yourself a favor and select another company for your shipping needs. West Coast Shipping is not a suitable choice for anyone that values their time or money. We recently shipped a car with West Coast and I will spare you the details but it was a miserable experience. They grossly misquoted the timeline and cost, were impossible to get ahold of, and provided incorrect information. I made the mistake of relying on my agent to actually know something about shipping cars and she did not. It would have been less painful and taken less to to put my car on a row boat and try to row it across the ocean.

Great company, honest and straight forward. With WCS you are dealing directly with the company that packs and ships your car. So many others just take your money and farm the work out to much larger logistics companies who just do not care.