Ship Overseas Anmeldelser 18

I shipped my vehicle from Tacoma WA. to the Port of Bremerhaven Germany. Miron and his team made this process seamless. I appreciate their customer service and professionalism. Would recommend using this company to ship any vehicle.

The company answered all my questions and kept me informed throughout the whole process. I was very pleased with the prompt service and reasonable cost to ship my new (used) car from England to America.

My experience with Overseas Shipping was extremely poor, and it will be my first and last time dealing with them.
I shipped a vehicle through this company, and before making the payment, their communication was excellent and their prices seemed reasonable and attractive. However, everything changed completely after the payment was made.

The costs started increasing repeatedly, and every now and then I would receive an email with a new quotation, as if there had never been any prior agreement. It felt like they were recalculating prices from scratch each time without any justification.

The behavior of their staff deteriorated significantly, especially their manager Miron, whose communication became unprofessional and difficult to deal with.
Delivery schedules were constantly changed without clear commitment, and the worst part is that they refused to provide a proper shipment tracking number, giving only the Bill of Lading, which left me with no real way to track my shipment.

Honestly, this was a very disappointing experience, and I strongly do not recommend dealing with this company at all, even if their initial prices appear to be 50% cheaper than others, as those prices will inevitably increase after payment through unjustified additional charges.

I gave them one star, and that is more than they deserve.

Nice company

Had a great experience working with Miron at Ship Overseas. My issue was dealing with the Greek Bureaucracy in trying to get permanent EU plates for my car. Shipped out of Baltimore. Recommend using A1 Escort Service for escort service throughout the Baltimore terminal. Both firms….class acts

Delayed three months, which ended up being twice as long (initial estimate of arrival was three months after drop off) and doubled in cost 2000 USD to 4000. Their insurance covered nothing. Additionally zero guidance about the process once the vehicle arrived in the destination country, which incurred additional expenses and limited updates while waiting for the container to leave port. They and the arrival company at the desination just pointed fingers and I was left with paying another 2000+ if anyone had told me this might have happened I wouldnt have shipped.

I have been asked to update my review by the company Ship Overseas. It has been more than a year since my bad experience with them. During the past year, I have been in contact with other businesses involved in Costa Rica relocation, and have heard good solid things about Ship Overseas. I want to forgive my experience and try again in the near future to work with Ship Overseas.

Also, importantly, I want to recognize my part of our misundersanding because I live in a very unusual location which simply did not work for Ship Overseas service model. I take ownership of this fundamental issue 100%.

I live near Tahoe, CA at 7500' elevation, at the top of a ski resort, where we get 40'-60' of snow and ride snowmobiles to/from our homes during winter. Ship Overseas typical notice to have the client vehicle ready for pickup was within hours, whereas due to my location, I needed at least 24 hrs. notice.

Next time I work with Ship Overseas, I plan to station my vehicle(s) with a friend who lives along their conventional pickup routes. This way I can respond to short notice.

Ship Overseas, I am upgrading my rating to 3 Stars in anticipation of working with you again. If you will have me as a customer again(?), I promise to do my part to accomodate your service model. And I expect to upgrade to 5 stars on my next experience with you.

Scam .
I hired a container shipment to Spain for $3,400...
The shipping line they chose is charging me an additional $3,400 in hidden fees to deliver my car in my country.

This goes against maritime transport law.
I will file a complaint and publish this everywhere.

These guys don't know anything about Customs laws or properly shipping a vehicle, I wouldn't trust them in the slightest. Their own Sales reps don't understand Section 192.1 of Exporting a Vehicle.

After talking DIRECTLY with Jason Owens, Acting Chief Operating Officer at the U.S. Customs and Border Protection, Gary still insisted that the ACTING CHIEF OPERATING OFFICER at the US Customs office didn't know what they were talking about.

Note to clients: If your shipper thinks they know more than US Customs, run.

I've got a lot of experience with this company, shipping 3 cars over 6 years. I'd describe them as the Spirit airlines of overseas shipping. Sometimes they'll get lucky and you wont have an issue, like our first time.

Our second time, the car made it to Bremerhaven and the company said it would be difficult to honor the trucking portion of the contract within a reasonable time period. We had to then go to the port to pick up the car.

This last time was a disaster. We were caught off guard by some surprise port charges after the car arrived in port. The port company expressed to us that we should have been warned about these additional charges. Ship Overseas also botched the paperwork resulting in a $120 change fee- we exchanged over 40 emails detailing a 2023 vehicle but somehow it was written as a 2021.

I called ShipOverseas trying to make sense of this, however all this resulted in was Miron hysterically screaming.

I want to thank you to Kendra for all your help and support during this process sending my Vehicle into Puerto Rico without any issues.

I appreciate it

Scammers! I wish I had read the reviews first. I trust them with my car and now they are saying that it will be delayed for another month or two. I have no idea where my car is. Please be careful with the, I would never ever recommend them. Horrible customer service.

Shady people, Ahmed Hossain is a lier and rude. They disappear when it goes to refund.

- GEOSUN CORP

DO NOT DO BUSINESS WITH THEM !!!

That’s the email I’ve sent him, in response I received a cancellation of my order and a receipt transaction of $312. I would not come near them !!!

“I told you the only day I cannot deliver the car to the port is May 22nd - that’s the only day you have given me.
I’ve tried to reach you yesterday, many many times, and I have left voicemail messages, you didn’t answer or called me back.

I reached on my own and contact all the people in hand and spoke with the shipment company, KLine directly as well. The cut off day is the 26, I spoke with Jerry from Trans Global as well and she said that she directed you that the cut off day is on the 25th…
I spent 4 hours on the phone jumping hoops with A1 Escort, Ceres Terminal port, KLine and trans Global to get the information I need.

I have to be honest that I am very disappointed of the service you are providing it’s inefficient and misleading.
Did you really expect me to be able to jump to drive 5 hours to deliver the car without any notice???

Shame on you. “

Plus:
Trans Global is highly recommend!

Don't Bother. Having to worry about customs and cost and everything else that can go wrong with shipping your vehicle overseas is enough. To minimize these frustrations use another shipping service. When you email for a quote and the information they are giving you contradicts the most basic information on their site or quote page then that is the first sign that there will complications.

You read the website in hopes that you are getting as much information as possible to absorb, to insure you comprehend enough to do your part. When you get your quote and happen to have questions, you will find the answer they give you contradict some of what you thought you knew from their website and their quote document. Then, when you reiterate where you got your conflicting information from; their quote, they simply repeat their email version over, to circumvent the quote or website version. So either take new notes or move on.

If not you have to worry, if something goes wrong, who to blame. A good business is in line with its marketing material and customer. You should never have to question the integrity of business for a service that is so costly. Their professionalism will give you confidence.

When we requested a quote from shipoverseas they were fast to respond and offered the lowest price. We are a military family that recently moved to Germany. We now regret using this company because of all the HIDDEN FEES and absolutely TERRIBLE customer service. We did everything as requested.... They charge $80 for Fedex on top of the price. Payment must be done as deposit in a bank and then you have to Fedex overnight your title. That was another $80 fee added we paid out of pocket. The process at the port was a complete disaster, but that's something shipoverseas has no power of and wasn't their fault. However, shipoverseas told us different price of the access fee we had to pay at the port. It was way more than what we were told. Even the process was explained in a different way and we lost some time trying to find out on our own what to do. When we arrived in Germany we were supposed to receive our title in our APO mailbox we provided them with when we paid for their service. They failed to ship our title and we had to wait weeks to get it. Our car was already at the port but without registration, we couldn't do anything. Gary from shipoverseas claimed we don't need our title to register a vehicle...anyone with a common sense will know that's a nonsense. So we had to wait 2 weeks after our vehicle arrived at the port to register it. Our title arrived by USPS - not FEDEX that we paid for!!!! We emailed Gary and after a few emails of going back and forth he refunded $50. I guess USPS charged $30 for a letter to be sent lmao. Anyways, we finally received our car after we paid customs and delivery fee. Once we did we found out we had to pay storage fees from the day the car arrived to the day it was delivered. It took that long because of shipoverseas, yet they refuse to refund us for half of that invoice even though it was their fault. Let me just say, go with transglobal!! NO HIDDEN FEES with Transglobal and they come highly recommended by the military.

I recently tried to ship a car using another company and was horrified at the customer service. Thankfully I found Jack at Ship Overseas. I was so put off by the other company (A-1 see my review) that I was apprehensive. Jack sent a quote in writing immediately and answered all questions by phone and backed everything up with a solid email trail. They had my car picked up in a couple of days and ready for shipment from Florida to Malaga Spain with no headaches or worries even before my check cleared. I cannot recommend this company enough, thank you Jack for getting my VW shipped to Spain.