Las personas que dan soporte en línea, como por ejemplo Ankit, soy muy cercanos y profesionales, responden todo lo que uno necesita y brindan los links necesarios para explorar dichas respuestas. Wave... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Waves plugins and support are amazing. Everything works smoothly, and the overall experience has been excellent. I recently had a question regarding my course, and Mr. Khussh from the support team hel... Vis mer
I just got off of a chat assistance session with Shruthi. I had to buy a new PC and I couldn't install my Waves plugins. She helped me through it all, even my I overlooked something in the instruction... Vis mer
yes i took a little while to get my problem resolved. its on my part i geuss. i should have got a hold of a live agent right away other then. emailing for help. but i got my plugins installed and acti... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Waves is the world-leading developer of audio plugins and digital audio solutions for mixing, mastering, live sound, broadcast and consumer electronics.
Kontaktopplysninger
Israel
- waves.com
License Transfer 101
I had the misfortune of an external drive that wanted to play dead. My Waves licenses and most plugins were on that drive. When I contacted the Waves online support, they were very friendly and were able to get me up and running in no time. Transferring the licenses was an easy process and they walked me through every step. Thank you so much for being knowledgeable and friendly.
Jim Helsel
Great plug ins
Great plug ins, very well designed, they work very well and the customer service is really good. I truly recommend this company.
great deal with the support team
best plugins update plan should be…
best plugins update plan should be cheaper
Perfect Customer Support.
Perfect Customer Support.
My question was answered & I was guided to achieve my objective even when I was confused and being dumb! Super satisfied. Thanks Again!
Dodgy billing / hidden ongoing fees
What they don’t tell you is they will bill you with every new OS update. So basically an annual subscription billing model that they hide from you and you pay triple on the first year. Suddenly you realise why they sell every with “massive discounts”. I lost the use of my plugins in 3 months after upgrading my Mac.
Muy buen servicio al cliente
Muy buen servicio al cliente. Sobre todo porque es facil tener asistencia de un agente y no solamente de un bot.
I had a problem with Pro Tools not…
I had a problem with Pro Tools not launching. Kept getting hung up on waveshell. I reached out and found Ray. He was so patient. He was able to guide me thru the process of getting it back up an running. A process I never would have figured out on my own.
I'm very grateful for his help.
Ottimo servizio clienti
Ottimo servizio clienti. Al solito avevo scritto al Chatbot Ai, ma avevano letto il mio messaggio e sono intervenuti per aiutarmi meglio. Tutto ok in breve tempo.
It’s currently 3:00 PM
It’s currently 3:00 PM, and after spending the whole day trying to install the plug-in, I finally made it!
I had to update everything because I was still using an older version, but it was worth it.
I managed to install this plug-in that I bought using the last savings I had put aside — and now it’s finally working.
Thank you, Waves, for making such amazing tools.
La tete Hahahahahhahabz
I had just purchased a bundle courses
I had just purchased a bundle courses, which I couldn't find online, but thanks to the quick help, I can now enjoy the courses.
DEAN was on point
DEAN was on point. Strongly recommend WAVES eZ to use products.
JImmy Hunter, Producer
CAZADOR Recording
Los Angeles
Ray was skilled
Ray was skilled, knowledgeable, helpful and patient. 😀
Great customer service
Great customer service, the team got me back up and running patiently. also invaluable products
Solving a tricky software problem (of my own making!) …
I had a really tricky software problem with some hi-end audio plugins I've been using and found the Waves service helpful, efficient, expert and, most important of all, friendly and patient! Thanks so much to Khussh who has the patience of a saint! A wonderful service that cannot be faulted! Thanks to all!
massima disponibilità e massima professionalità
perfetta esperienza!
Customer service is top notch
Customer service is top notch. Unfortunately the Waves Central App isnt great. VPN usage causes licensing issues and deactivates your plugins a lot as well the app has major 250mb updates every month or two. Not great for those with a data cap.
Subription based ownership
It apparently is a subscription based service. So you pay 80$ for a plugin that you do not own. If I knew that I would have never purchased their things. Customer service is as good as a pile of dog s**t too. Do not use this service.
Greedy pigs
These greedy pigs force the Waves Update Plan on you after you already paid for the plugin, not on any plan, so they change their model and make you no longer able to use it unless you pay a second time to use their plan. AVOID AT ALL COSTS. TOTAL SCAM.
Agent's Knowledge Was Key To My Decision
I spoke with an agent, Ray, about one of the plug-ins that I wanted to purchase. His knowledge of the product was key in helping me decide whether it was going to do what I needed. He quickly got me my answer and I was on my way to buying it.
Thank you!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








